FutureShop.co.ukReviews:
1,450 reviews in the last 12 months17,783 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
31 Mar 2024
Verified review
Bonjour,
Le produit reçu en excellent état, ainsi que l'emballage ; le plus long a été le blocage du colis à la douane, près de 17 - 18 jours, j'ai eu peur que le colis soit perdu. Cordialement.
C.S.
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Steinglin,
Thank you for your positive feedback! We're glad to hear that your product arrived in excellent condition, as well as the packaging. We understand that customs delays can be frustrating, and we apologixe for any concern it may have caused.
We're pleased that your package eventually arrived safely.
29 Mar 2024
Verified review
Good products and excellent service - nothing else to say.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're thrilled to hear that you're happy with both our products and our service. Your satisfaction is our ultimate goal, and we're here to provide you with the best experience possible.
29 Mar 2024
Verified review
Great company to deal with highly recommended.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your kind recommendation! We're thrilled to hear that you had a great experience dealing with us. Your satisfaction is our top priority, and we're grateful for your support.
MK
Mr.D. K.
London
29 Mar 2024
Verified review
Products are on point & exceptional.
Delivery on time.
Website east use.
Should you need help or advice, future shop are happy to give it.
I do not have any ideas on how to improve their service, & I keep coming back!
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your glowing review! We're delighted to hear that you find our products exceptional, our delivery timely, and our website easy to use. Providing helpful advice and assistance is a cornerstone of our service, so it's wonderful to know that you appreciate it. Your loyalty means the world to us, and we're thrilled to have you as a returning customer.
DM
Darren M M.
Reading
27 Mar 2024
Verified review
My go for audio improvements , good prices and great customer service .
My loyalty to these guys say all you need to know , keep up the good work .
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Darren,
We're incredibly grateful for your loyalty and support! Knowing that we're your go-to choice for audio improvements means everything to us. We're dedicated to offering not only great prices but also exceptional customer service, and we're thrilled to have earned your trust.
DM
Darren M M.
Reading
27 Mar 2024
Verified review
A great souce of audio kit and service to match .
Keep up your great work , great customer service and great deals A++++++++++
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you so much for your fantastic feedback! We're thrilled to hear that you're satisfied with both our audio kit and our service. Providing top-notch customer service and offering great deals are priorities for us, and we're delighted to know that we're hitting the mark.
27 Mar 2024
Verified review
Everything spot on!
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Answer by FutureShop.co.uk
2 Apr 2024
We're thrilled to hear that everything was spot on for you! Your satisfaction is our ultimate goal, and we're delighted to have met your expectations.
27 Mar 2024
Verified review
The best service you can get from a retailer. Good communication, fast delivery, Respect the industry.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you so much for your kind words! We strive to provide top-notch service, and it's wonderful to hear that our efforts are appreciated. We value clear communication and efficiency, and we always aim to uphold the highest standards.
26 Mar 2024
Verified review
Great service, good communication and excellent value.
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Answer by FutureShop.co.uk
27 Mar 2024
Hi Nick,
We're delighted to hear that you had a fantastic experience with our service! Providing clear communication and excellent value are top priorities for us, and we're glad that you found them to your satisfaction.
26 Mar 2024
Verified review
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Answer by FutureShop.co.uk
27 Mar 2024
Hi Jacek,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with us.
26 Mar 2024
Verified review
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Answer by FutureShop.co.uk
27 Mar 2024
Thank you so much for the glowing 5-star review! We're thrilled to hear that you had such a positive experience.
25 Mar 2024
Verified review
All good, should include tax in the prize
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Answer by FutureShop.co.uk
25 Mar 2024
Hi Tore,
Thank you for your valuable feedback! We understand the importance of transparent pricing, especially for our international customers. We'll take your suggestion into consideration as we strive to improve our services.
25 Mar 2024
Verified review
Many Thanks to the dedicated guys at Future Shop! Questions and queries were answered promptly and with genuine enthusiasm and with the best possible aural solutions in mind. It was awesome to receive the shiny black gold plugged audio quest Rocket 11 cables, meeting all expectations(including great price) here in Melbourne, within 7 days of them being shipped. Cheers Royal Mail and Auspost. Best regards from down under.
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Answer by FutureShop.co.uk
25 Mar 2024
We're truly grateful for your kind words and thrilled to hear about your positive experience with our team at Future Shop! Delivering top-notch service and providing the best solutions is always our priority. It's fantastic to know that your AudioQuest Rocket 11 cables exceeded your expectations and arrived promptly.
25 Mar 2024
Verified review
Excellent HDMI cable
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Answer by FutureShop.co.uk
25 Mar 2024
Thank you for your feedback! We're thrilled to hear that you're enjoying your new HDMI cable.
24 Mar 2024
Verified review
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Answer by FutureShop.co.uk
25 Mar 2024
Thank you for your 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company. Our team works hard to provide exceptional service and top-quality products to our customers.
23 Mar 2024
Verified review
Prompt delivery and as advertised.
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Answer by FutureShop.co.uk
25 Mar 2024
Thank you for your review of Future Shop. We are pleased to hear that you had a positive experience with our prompt delivery and that the product met your expectations as advertised.
22 Mar 2024
Verified review
Great products - good prices and quick delivery
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Answer by FutureShop.co.uk
25 Mar 2024
Thank you for your review of Future Shop! We are thrilled to hear that you are satisfied with our products, prices, and delivery speed. We strive to provide top quality products at affordable prices with fast and efficient delivery.
21 Mar 2024
Verified review
Excellent Futureshop
Futureshop has a huge variety of hifi cables. I bought an Audioquest optical cable from them which I am delighted with.
Very well packaged and quick delivery. 10/10.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are glad to hear that you found our selection of hifi cables to be extensive. We take pride in offering a wide range of options for our customers. We are also happy to hear that you were satisfied with your purchase of an Audioquest optical cable.
Our team strives to provide quality products to all of our customers. We also appreciate your compliment on our packaging and delivery speed. We aim to provide a seamless shopping experience for all of our customers.
Thank you again for choosing Future Shop!
21 Mar 2024
Verified review
On time.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Chiu Ying,
Thank you for your positive review! We are glad to hear that our company, Future Shop, provided excellent service and delivered on time. We strive to ensure our customers have a satisfactory experience with us.
Thank you for choosing Future Shop!
21 Mar 2024
Verified review
Excellent service
Good stock, informative staff and very prompt delivery. All round this is an excellent company which prioritises good customer service.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our service, stock, and staff have met your expectations. We pride ourselves on providing informative and prompt service to our customers. Your satisfaction is our top priority and we appreciate your support.
Thank you for choosing Future Shop.