FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,450 reviews in the last 12 months17,783 total reviews  

4.93
Excellent

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Certified since: 24 Oct 2013
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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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19 hours ago
 Verified review
Quick delivery, good service and product as described
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Answer by FutureShop.co.uk
Just now
Thank you for your positive feedback on our company, Future Shop. We are glad to hear that you had a quick and satisfactory delivery experience, along with good service and a product that met your expectations. We strive to provide efficient and quality service to our customers, and it's great to know that we have succeeded in doing so for you.
20 hours ago
 Verified review
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Answer by FutureShop.co.uk
Just now
Thank you for your 5-star review of Future Shop! We are so glad to hear that you had a positive experience with our company.
22 hours ago
 Verified review

Best go-to for accessories

I use them a lot, usually by phone because the advice is very good. This time I ordered online. Delivery took around one week because it had to be ordered from the manufacturer. Suppliers often have manufacturers deliver direct, nevertheless you can order from Futureshop with a fair degree of confidence.
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Answer by FutureShop.co.uk
Just now
Thank you for your review of Future Shop. We're glad to hear that you have had a positive experience with our company and that we are your go-to for accessories. Our team always strives to provide helpful advice, whether it be in person or over the phone. We are happy that you still have confidence in ordering from us. Thank you for choosing Future Shop for your technology needs. We appreciate your support.
2 days ago
 Verified review
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Answer by FutureShop.co.uk
Just now
Thank you for your 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company. Your satisfaction is our top priority and we strive to provide excellent service to all of our customers.
3 days ago
 Verified review
very good technical advice and next day delivery was delivered next day, the best secure packaging of my purchase i have ever experienced.
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Answer by FutureShop.co.uk
10 minutes ago
Thank you for your review of Future Shop. We are thrilled to hear that you received very good technical advice and that your purchase was delivered the next day. We take pride in our efficient delivery services and are delighted that we were able to provide you with the best secure packaging for your purchase.
3 days ago
 Verified review
Reasonable shipping fee and fast delivery.
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Answer by FutureShop.co.uk
12 minutes ago
Thank you for your review of Future Shop! We are glad to hear that you found our shipping fee reasonable and our delivery fast. We strive to provide our customers with efficient and affordable shipping options.
3 days ago
 Verified review
The item I bought was delivered to me as scheduled and in perfect condition. I would like to buy from futureshop in future.
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Answer by FutureShop.co.uk
13 minutes ago
Thank you for your positive review of Future Shop! We are glad to hear that your item was delivered on time and in excellent condition. We look forward to serving you again in the future.
SW
SangKeun W.
Sungnam City
3 days ago
 Verified review
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Answer by FutureShop.co.uk
16 minutes ago
Thank you for your 4 star review of Future Shop! We are glad to hear that you had a positive experience with us. We strive to provide top-notch products and excellent customer service to all of our customers. We appreciate your support and hope to have you as a satisfied customer in the future. Thank you for choosing Future Shop.
4 days ago
 Verified review
Always have a first class service from future shop, great customer service and speedy delivery!
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Answer by FutureShop.co.uk
17 minutes ago
Thank you for your positive review of Future Shop! We take pride in providing first-class service to our customers and ensuring speedy delivery. Our team strives to provide excellent customer service at all times. We hope to continue serving you in the future.
4 days ago
 Verified review

World class service

Always prompt and communicative with orders and delivery. Prices are competitive with a great selection
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Answer by FutureShop.co.uk
18 minutes ago
Thank you for your review of Future Shop! We are delighted to hear that you have experienced our world-class service. Our team takes pride in providing prompt and communicative service for all orders and deliveries. We are also thrilled that you have found our prices to be competitive and our selection to be great. We appreciate your support and hope to continue meeting your expectations in the future. Thank you for choosing Future Shop!
5 days ago
 Verified review
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Answer by FutureShop.co.uk
20 minutes ago
Thank you for your 5 star review of Future Shop! We are thrilled to hear that you had a positive experience with our company. We strive to provide top-notch products and services to our customers. We appreciate your support and hope to continue exceeding your expectations in the future. Thank you for choosing Future Shop!
5 days ago
 Verified review
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Answer by FutureShop.co.uk
21 minutes ago
Thank you for your 5-star review of Future Shop! We are delighted to hear that you had a positive experience with our company. We strive to provide excellent service and quality products to all our customers. Your feedback is greatly appreciated and we hope to continue exceeding your expectations in the future. Thank you for choosing Future Shop!
5 days ago
 Verified review
The cable packaging was sealed and delivery was fast.
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Answer by FutureShop.co.uk
22 minutes ago
Thank you for your review of Future Shop. We are glad to hear that you were satisfied with the packaging of our cables and the speed of delivery. We take pride in providing quality products and efficient service for our customers. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Future Shop.
6 days ago
 Verified review
Easy to navigate Web page Everything delivered promptly and well packaged
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Answer by FutureShop.co.uk
23 minutes ago
Thank you for your positive review of Future Shop! We are glad to hear that our web page is easy to navigate and that your order was delivered promptly and well packaged. We strive to provide a convenient and efficient shopping experience for all our customers. We appreciate your feedback and look forward to serving you again in the future.
AD
Alan D.
Croydon
7 days ago
 Verified review

Excellent as always

Used future shop on many previous occasions fast and efficient as always. System cables now all upgraded. Sorry guys won’t need to order any more (Maybe!)
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Answer by FutureShop.co.uk
4 hours ago
Thank you for your positive feedback on Future Shop! We are glad to hear that you have had excellent experiences with us in the past. Our team takes pride in providing fast and efficient service, and we are happy to hear that your system cables have been upgraded. We hope that you won't need to order from us again (but maybe you will!). Thank you for choosing Future Shop.
7 days ago
 Verified review
Great shop.Great people.Great professionals.
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Answer by FutureShop.co.uk
4 hours ago
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with our shop and our team of professionals.
7 days ago
 Verified review
I’d been let down by Richer Sounds, when buying Focal headphones. I made one call to Futureshop and Steve sorted everything out immediately, and the headphones arrived next day. Fast, friendly and efficient service all round.
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Answer by FutureShop.co.uk
4 hours ago
Thank you for your review of Future Shop. We are sorry to hear about your experience with our competitor, Richer Sounds. We are glad that you chose to give us a chance and that our employee Steve was able to provide you with fast, friendly, and efficient service. We pride ourselves on providing excellent customer service and we are happy that you received your Focal headphones promptly. We appreciate your business and hope to serve you again in the future.
7 days ago
 Verified review
Outstanding service with a cable mix up
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Answer by FutureShop.co.uk
4 hours ago
Thank you for your review of Future Shop! We are happy to hear that you received outstanding service from our team.
OH
Oliver H.
Harpenden
7 days ago
 Verified review
Good information; great service.
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Answer by FutureShop.co.uk
4 hours ago
Thank you for your review of Future Shop! We are glad to hear that you found our information to be helpful and that our service was great. We strive to provide our customers with the best experience possible. Thank you for choosing Future Shop.
JW
Josef W.
Eichenried
7 days ago
 Verified review
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Answer by FutureShop.co.uk
4 hours ago
Thank you for your glowing 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company. We strive to provide exceptional products and services to all of our customers.