FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,434 reviews in the last 12 months17,698 total reviews  

4.93
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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Latest first
6 Mar 2024
 Verified review
Friendly helpful telesales
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Robert, Thank you for your review of Future Shop. We are delighted to hear that our telesales team was friendly and helpful. We pride ourselves on providing excellent customer service, and we will make sure to continue delivering this standard to all of our customers.
6 Mar 2024
 Verified review

Cables - which ones? Let FS help you

I was in the market for a new interconnect cable and power cables but wasn't sure which way to go. Future Shop advised and actually did them selves out of a sale as I already had the cable needed. However, other items were also discussed and I was impressed with their professionalism so returned with my spare cash for a power cable.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Matthew, Thank you for taking the time to share your experience with Future Shop. We are glad to hear that our team was able to provide professional and helpful advice for your recent cable purchase. Our goal is to always provide our customers with the best solutions for their needs, even if it means not making a sale. We appreciate your support and look forward to assisting you in the future.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Vidar, Thank you for the positive review! We are glad to hear that you had a great experience with Future Shop. Our team works hard to provide exceptional service and we truly appreciate your feedback.
6 Mar 2024
 Verified review
Excellent service and product.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Gareth, Thank you for your review of Future Shop! We are delighted to hear that you had an excellent experience with our service and product. The satisfaction of our customers is our top priority and we are glad that we were able to meet your expectations.
6 Mar 2024
 Verified review

Excellence.

The online ordering system is very easy to use. Delivery is prompt. Futureshop is an excellent company.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steven, Thank you for your review of Future Shop. We are thrilled to hear that you have had an excellent experience with our company. Our team works hard to provide a user-friendly online ordering system and prompt delivery to our customers. We appreciate your support and look forward to serving you again in the future.
6 Mar 2024
 Verified review

All amazing !

Best customer service, great products ! Thankful
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Can, Thank you for your review of Future Shop! We are thrilled to hear that you had an amazing experience with us. Our team takes pride in providing the best customer service and offering great products.
6 Mar 2024
 Verified review
The product appears to be superior to my previous experience with optical cables.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi John, Thank you for your review of Future Shop! We're glad to hear that you found our product to be superior to your previous experience with optical cables. We take pride in providing high-quality products for our customers.
6 Mar 2024
 Verified review
Very fast, international delivery wonderful Customer support very responsive employees
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Cagatay, Thank you for your review of Future Shop. We are thrilled to hear that you experienced fast and international delivery, and that our customer support was responsive. Our employees work hard to provide exceptional service, and we are glad that this was reflected in your experience.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Ross, Thanks for your positive review of Future Shop! We are thrilled to hear that you had a 5-star experience with our company.
6 Mar 2024
 Verified review
Great advice, friendly and quick service, a pleasure to do business with.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Gary, Thank you for your review of Future Shop! We are delighted to hear that you had a great experience with our advice and friendly and quick service.
6 Mar 2024
 Verified review

Another fine purchase.

I don’t think you could do anything better. Well pleased with all my upgrade purchases from Futureshop. First class experience, knowledge of customer advisors vast, with friendly and polite communication. Thank you Futureshop.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Christopher, Thank you for your review of Future Shop! We are thrilled to hear that you had a great experience with us and that you are well pleased with your upgrade purchases. Our customer advisors pride themselves on their knowledge and friendly communication, and we are pleased to know that it has not gone unnoticed. We appreciate your support and we look forward to serving you again in the future.
SD
Slava D.
Richmond Hill
6 Mar 2024
 Verified review
Excellent
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Yaroslav, Thank you for your review of Future Shop! We are glad to hear that you had an excellent experience with us.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steve, Thank you for your 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with us.
6 Mar 2024
 Verified review

Just perfect

Flawless service. Pricing is clear and attractive. Shipment on due time. Suitable packaging. A ten.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Francois, Thank you for your review of Future Shop! We are so glad to hear that you had a perfect experience with us. Our team takes great pride in providing flawless service and ensuring our pricing is clear and attractive. We are also happy to hear that your shipment arrived on time and was packaged suitably. Thank you for giving us a ten, we hope to continue exceeding your expectations in the future.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Andrew, Thank you for the 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company. We value your support and appreciate you taking the time to leave us this feedback.
6 Mar 2024
 Verified review
Thank you for the great service))
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Eilon, Thank you for taking the time to leave a review for Future Shop. We are glad to hear that you had a positive experience with our service. Our team strives to provide excellent customer service to all of our clients.
6 Mar 2024
 Verified review

Furutech e-TP66E

I have made purchases from Futureshop in the past. Despite the fact that I live abroad in the UK, the distance does not bother me at all, as the Royal Mail works perfectly. Futureshop website provides excellent service. Once again I am convinced that professionals work there.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for sharing your experience with Future Shop. We are happy to hear that despite living abroad, you were able to easily make purchases through our website and that the Royal Mail service worked well for you. We take pride in providing excellent service to our customers and it is reassuring to hear that our team of professionals is delivering on that promise.
5 Mar 2024
 Verified review
Excellent service thanks
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your review of Future Shop! We are delighted to hear that you had an excellent experience with our service. We are committed to providing top-notch customer service and are glad to know that it made a positive impact on your shopping experience.
4 Mar 2024
 Verified review
Great advice but then didn't ship the order.
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4 Mar 2024
 Verified review

Great company

Nothing. Goods arrived quickly.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with our company and that your goods arrived quickly.