FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,421 reviews in the last 12 months17,698 total reviews  

4.92
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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Latest first
7 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Jonathan, Thank you for your 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company. Our team strives to provide excellent products and services to all of our customers.
7 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company.
7 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
We are delighted to hear that you enjoyed your experience at Future Shop and gave us a 5-star review. Our team works tirelessly to provide exceptional service and high-quality products to our customers, and it is always rewarding to receive positive feedback.
7 Mar 2024
 Verified review
I liked the product description, and that of cable ‘burn in’ which I wasn’t aware of, and which was completed free (as an option). The product was speedily delivered and very well packed. Overall an excellent excellent buying experience.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your review of Future Shop. We are happy to hear that you liked our products description and learned about the 'burn in' process, which we offer as a complimentary option. We take pride in providing speedy delivery and ensuring our products are well-packed. Thank you for your feedback and we hope to continue providing you with excellent buying experiences in the future.
7 Mar 2024
 Verified review
Very quick delivery time
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Kevin, Thank you for your review of Future Shop! We are happy to hear that you were satisfied with our delivery time.
7 Mar 2024
 Verified review

Brilliant service highly recommended

Brilliant service however a situation arose regarding my speaker cables with me being unable to proceed with the order. After one phone call my order was cancelled a full refund was issued. Thanks very much for your professional service hopefully I will be able to fulfill my order with you at a later date.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for taking the time to leave a review about your experience with Future Shop. We are glad to hear that our service was brilliant and that you were satisfied with our professional service. We appreciate your feedback and look forward to serving you again soon.
7 Mar 2024
 Verified review
Items I ordered (interconnects) were delivered for free within 24hrs. Spot on service 👍
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Answer by FutureShop.co.uk
11 Mar 2024
Hi David, Thank you for your positive review of Future Shop! We are glad to hear that your interconnects were delivered for free and in a timely manner. Providing excellent service to our customers is our top priority, and we are happy to know we met your expectations.
KC
K C C.
Hong Kong
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your 5-star review of Future Shop! We are delighted to hear that you had a positive experience with our company.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Sandra, Thank you for your review of Future Shop! We are thrilled to hear that you had a 5-star experience with our company.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Michal, Thank you for your positive review of Future Shop! We are thrilled to hear that you had a 5-star experience with us.
6 Mar 2024
 Verified review

Good feedback.

Good feedback from the operator about the cable I wished to buy. Very pleased. The cable turned out better than I hoped for.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Stefen, Thank you for the review! We are glad to hear that our operator provided you with good feedback and that you are pleased with your cable purchase. We strive to exceed our customers' expectations and are happy to know that we delivered on that goal.
6 Mar 2024
 Verified review
Always a great experience with purchases delivered really fast and well packaged.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Phil, Thank you for leaving a review for Future Shop. We are glad to hear that you have had consistently great experiences with us and that your purchases are delivered quickly and with excellent packaging.
6 Mar 2024
 Verified review
Delivered exactly what was described for a very decent price.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop. We are glad to hear that we were able to deliver exactly what was described and at a very decent price.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Takuma, Thank you for your 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Brian, Thank you for your review of Future Shop! We are happy to hear that you received great service from us. Our team works hard to provide excellent customer service and we are glad it was reflected in your experience.
6 Mar 2024
 Verified review
Haven’t a clue what I bought but t it was fantastic cheers!
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Stuart, Thank you for your review of Future Shop. We're glad to hear that you had a fantastic experience with your purchase. We appreciate your support and hope to serve you again soon.
SS
Steve S.
London
6 Mar 2024
 Verified review

Futureshop always A1

Futureshop have always excelled in customer service, communication, speed of delivery and great product lines....A1 with a cherry on top!
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steve, Thank you for your positive review of Future Shop! We strive to provide excellent customer service, clear communication, speedy delivery, and a wide range of high-quality products.
6 Mar 2024
 Verified review
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Ben, Thank you for the positive review of Future Shop! We appreciate your feedback and are glad to hear that you had a great experience with our company.
6 Mar 2024
 Verified review
'good prices and fast shipping
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Graham, Thank you for your review of Future Shop. We are pleased to hear that you have found our prices to be good and our shipping to be fast. We strive to provide our customers with the best shopping experience possible.
6 Mar 2024
 Verified review
fast
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your review of Future Shop. We're glad to hear that you found our company to be fast. We strive to provide efficient and timely service to all of our customers.