FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,424 reviews in the last 12 months17,804 total reviews  

4.93
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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6 Mar 2024
 Verified review

Good feedback.

Good feedback from the operator about the cable I wished to buy. Very pleased. The cable turned out better than I hoped for.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Stefen, Thank you for the review! We are glad to hear that our operator provided you with good feedback and that you are pleased with your cable purchase. We strive to exceed our customers' expectations and are happy to know that we delivered on that goal.
C.
28 Feb 2024
 Verified review

A business you can trust

Great service over the many years I have brought cables from Futureshop. Most importantly a business you can trust.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Paul, Thank you for your long-standing support and trust in us! Building and maintaining trust with our customers is incredibly important to us, and we're grateful for the opportunity to serve you over the years.
21 Mar 2024
 Verified review

Great experience.

Easy to place order, including optional cable conditioning and fast express international delivery. Thank you!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Stefan, Thank you for leaving a review for Future Shop. We are glad to hear that you found it easy to place your order and took advantage of our optional cable conditioning. We also pride ourselves on our fast express international delivery. Thank you for choosing Future Shop and we hope to serve you again in the future.
CB
20 Mar 2024
 Verified review
Excellent next-day delivery. Secure packing and option to return cable if wrong terminations had been ordered!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Christopher, Thank you for your review of Future Shop! We're thrilled to hear that you had an excellent experience with our next-day delivery. Our team takes great care in secure packing to ensure that your items arrive safely.
20 Mar 2024
 Verified review
Fantastic company to deal with fantastic products, the guy’s are very helpful and knowledgeable a real joy.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Derek, Thank you for your review of Future Shop. We are glad to hear that you have had a fantastic experience with our company and that our products have met your expectations.
28 Feb 2024
 Verified review
Incredibly helpful. I screwed up my order and Future Shop staff called em on a hunch and sorted it all out.
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Answer by FutureShop.co.uk
29 Feb 2024
Hi Tom, We're incredibly grateful for your feedback! It's great to hear that our staff went above and beyond to assist you, even anticipating potential issues with your order.
6 Mar 2024
 Verified review

Excellence.

The online ordering system is very easy to use. Delivery is prompt. Futureshop is an excellent company.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steven, Thank you for your review of Future Shop. We are thrilled to hear that you have had an excellent experience with our company. Our team works hard to provide a user-friendly online ordering system and prompt delivery to our customers. We appreciate your support and look forward to serving you again in the future.
20 Mar 2024
 Verified review
Lightning fast delivery, great selection and reviews appear to be truthful..My goto for cables needs.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Robert, Thank you for your review! We are thrilled to hear that you had a great experience with our lightning fast delivery and selection. At Future Shop, we pride ourselves on providing truthful and reliable reviews to help our customers make informed decisions. We are happy to be your go-to for all your cable needs. We appreciate your support and hope to continue providing excellent service to you in the future. Thank you for choosing Future Shop!
6 Mar 2024
 Verified review

Just perfect

Flawless service. Pricing is clear and attractive. Shipment on due time. Suitable packaging. A ten.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Francois, Thank you for your review of Future Shop! We are so glad to hear that you had a perfect experience with us. Our team takes great pride in providing flawless service and ensuring our pricing is clear and attractive. We are also happy to hear that your shipment arrived on time and was packaged suitably. Thank you for giving us a ten, we hope to continue exceeding your expectations in the future.
20 Mar 2024
 Verified review
Brilliant advice couldn’t have been more helpful. Really go to experience such amazing service
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Phil, Thank you for your review of Future Shop. We are thrilled to hear that our advice was brilliant and our service was amazing. Our team is dedicated to providing helpful and top-notch service to all of our customers.
3 Mar 2024
 Verified review

Great Service

Great website, easy to find what you want. Great service, purchase arrived day after ordering.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your feedback! We're glad to hear that you found our website easy to navigate and that you had a positive experience with our service.
JD
Jon D.
Edinburgh
20 Mar 2024
 Verified review

Clarity in product ranges

Products are clearly described making it easy to follow any upgrade path pretty effortlessly.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Jon, Thank you for your positive review of Future Shop. We are pleased to hear that you found our product ranges to be clear and easy to understand. Our goal is to make the upgrade process as effortless as possible for our customers. We will continue to strive for clarity in all of our product descriptions. Thank you for choosing Future Shop!
14 Mar 2024
 Verified review
Great experience, as usual. Easy to find what I was looking for, website easy to navigate.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael, Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us, as usual. Our goal is to make it easy for our customers to find what they are looking for, and we are happy to hear that our website was easy for you to navigate.
15 Mar 2024
 Verified review
Always quick to respond to queries and to ship orders. Good prices and great selection.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are delighted to hear that our customer service has been quick and responsive when addressing your queries and shipping your orders. Our team works hard to ensure a seamless and efficient shopping experience for all our customers. We also take pride in offering competitive prices and a wide variety of products for you to choose from. Thank you for choosing Future Shop, and we hope to continue providing you with excellent service in the future.
11 Mar 2024
 Verified review
Excellent service from beginning to end. Very good communication and excellent quality.
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Answer by FutureShop.co.uk
14 Mar 2024
Thank you for your positive review of Future Shop! We are dedicated to providing excellent service to our customers, and we are thrilled to hear that your experience with us was nothing short of excellent.
7 Mar 2024
 Verified review
Items I ordered (interconnects) were delivered for free within 24hrs. Spot on service 👍
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Answer by FutureShop.co.uk
11 Mar 2024
Hi David, Thank you for your positive review of Future Shop! We are glad to hear that your interconnects were delivered for free and in a timely manner. Providing excellent service to our customers is our top priority, and we are happy to know we met your expectations.
6 Mar 2024
 Verified review
Very fast, international delivery wonderful Customer support very responsive employees
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Cagatay, Thank you for your review of Future Shop. We are thrilled to hear that you experienced fast and international delivery, and that our customer support was responsive. Our employees work hard to provide exceptional service, and we are glad that this was reflected in your experience.
14 Mar 2024
 Verified review

Just like Pete Sampras, Top quality service.

Everything I've bought and every piece of advice I've been given has been superb 👍👍
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Steve, Thank you for your positive review of Future Shop! We are delighted to hear that your purchases and interactions with our team have exceeded your expectations.
6 Mar 2024
 Verified review
Always a great experience with purchases delivered really fast and well packaged.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Phil, Thank you for leaving a review for Future Shop. We are glad to hear that you have had consistently great experiences with us and that your purchases are delivered quickly and with excellent packaging.
6 Mar 2024
 Verified review
The product appears to be superior to my previous experience with optical cables.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi John, Thank you for your review of Future Shop! We're glad to hear that you found our product to be superior to your previous experience with optical cables. We take pride in providing high-quality products for our customers.