FutureShop.co.ukReviews:
1,546 reviews in the last 12 months18,511 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
17 Sept 2024
Verified review
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Answer by FutureShop.co.uk
25 Sept 2024
Hi Michael,
Thanks for the stars.
We’re glad to have met your expectations
2 Oct 2024
Verified review
Delivery was quick some marks on the units that were disappointing for the price.
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Answer by FutureShop.co.uk
9 days ago
Hi Daniel,
Thank you for your feedback. While we're glad to hear the delivery was quick, we're sorry to learn about the marks on the units. That’s definitely not the experience we want for our customers.
Please feel free to reach out to us, and we’ll be happy to look into this and make it right for you.
25 Sept 2024
Verified review
High prices
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Answer by FutureShop.co.uk
26 Sept 2024
Hi Neil,
Thank you for your feedback. We understand that pricing is important, and we strive to offer the best quality and service for the value. If you ever have questions or need help finding the right product within your budget, feel free to reach out, we’re always here to assist.
29 Aug 2024
Verified review
Well Build Mini Spikes
I did DIY by fabricated tempered class from local shop and install the new mini spikes under my hifi component such as CD player, amp and turntable.
The spike itself are well build and looks good. Made of solid steel and able to handle up to max load bearing 80Kg (using 4 mini spikes) base on the specs are very impressive.
After install this mini spikes under my fabricated glass, im very suprise with the sound improvement specially with the base. Base are much tighter and music has more space and clarity in between musical instrument.
Have to say i really like the look of my hifi rack shelf now and it does improved the sound quality.
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Answer by FutureShop.co.uk
30 Aug 2024
Thank you for sharing your experience! We’re delighted to hear that the mini spikes exceeded your expectations in both build quality and performance. It’s great to know that they enhanced your sound quality and added a stylish touch to your hi-fi setup. We appreciate your feedback and look forward to assisting you again in the future!
11 Sept 2024
Verified review
Loved the website and being a novice simply made my selection and emailed them to just check that I had selected the right cables. Almost instantly replied and confirmed that my order was correct. Paid and the cables arrived a few days later. Great quality product and great service.
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Answer by FutureShop.co.uk
24 Sept 2024
Hi Mark,
Thank you for your kind words. Glad you’re happy with the quality of the product and service.
Looking forward to helping you again
7 Sept 2024
Verified review
Highly recommended.
Fast response to all enquiries, they pick the best version/brand of each type of product so you don't have to, very well packaged, phoned to let me know there was a more efficient way to send the item to me, great service and product(s), not overpriced either! Highly recommended.
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Answer by FutureShop.co.uk
9 Sept 2024
Thank you for the wonderful review. Really happy to hear that you had such a positive experience with us. Great to know that you found our service and pricing just right.
Highly appreciate your recommendation.
Thank you.
29 Aug 2024
Verified review
My first time in using future shop
This was my first time to shop in future shop, and I looked for some power cable & interconnect cable for my hifi system. I found their product information are very detail and easy to understand. After placing my order, they kept me informed shipment progress.
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Answer by FutureShop.co.uk
30 Aug 2024
Thank you for choosing Future Shop for your hi-fi needs! We're thrilled to hear that you found our product information detailed and easy to understand. It's great to know our communication kept you well-informed throughout the shipping process. We look forward to serving you again in the future!
7 Sept 2024
Verified review
Excellent policy of buy a cable for testing.
Excellent policy of buy a cable for an extended trial. Then keep the cable or return for a refund.
The best way to burn-in a cable and test if the improvements are justified in your own hifi system at home.
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Answer by FutureShop.co.uk
9 Sept 2024
Thank you for your feedback. We’re glad you appreciate our extended trial policy. It's the best way to ensure the cable fits your system correctly. Burn it in, test it out, and decide if it’s worth keeping, no pressure.
We’re here to ensure you get the best experience possible with your setup.
11 Sept 2024
Verified review
Great company to deal with.
Had not heard of this company before, so was sceptical, but doubts were unfounded. Great updates all the way through the transaction, competitive pricing and great delivery. Will definitely use again!!
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Answer by FutureShop.co.uk
24 Sept 2024
Hi Dave,
Thank you for giving us a chance. We're glad we could put your doubts to rest with great updates, competitive pricing, and speedy delivery.
Looking forward to serving you again in the future.
7 Sept 2024
Verified review
Competitive pricing. Packaged and sent off to Australia in 24 hours. Received in Sydney in two days via Australia Post Airmail. Tends to be my go to shop for qed cables. I would recommend this company.
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Answer by FutureShop.co.uk
9 Sept 2024
Hi Amanda,
Thank you for sharing your experience. Happy to hear that you found our pricing competitive and that your order made it to you so quickly. I
Appreciate your recommendation and look forward to serving you again.
24 Aug 2024
Verified review
Good quality optical cable from QED
I’m a returning customer from Singapore, previously bought some furutech plugs. Supra ethernet. This time optical glass fiber and they always deliver them on time. Happy to recommend this shop
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Answer by FutureShop.co.uk
27 Aug 2024
Thank you so much for your continued support and for sharing your experience! We’re thrilled to hear that you’re happy with your purchases and that our timely delivery has met your expectations.
We truly appreciate your recommendation and look forward to serving you again in the future!
20 Aug 2024
Verified review
Great support
Informative discussion with Mark on the effects of various products that could help in assisting my system.
This has helped me be more confident in choosing which items i’m getting next.
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Answer by FutureShop.co.uk
23 Aug 2024
Hi Ellis,
Thank you for sharing your experience! We're glad to hear that Mark was able to provide helpful insights and support during your discussion. It's great to know that the information you received has boosted your confidence in selecting your next items.
At Future Shop, we're always here to assist and ensure you have the best experience with your system.
PF
peter F.
Torquay
13 Sept 2024
Verified review
I like the advice I am given when deciding a product The advice often gives a product less costly than I needed to pay but just the the item that was very satisfactory
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Answer by FutureShop.co.uk
25 Sept 2024
Hi Peter,
Glad to hear that you appreciate the advice we provide and that we could help you find something both cost-effective and perfect for your needs. That’s exactly what we aim for.
Thanks for your feedback.
MD
mike.darke@btinternet.com D.
Portishead
18 Aug 2024
Verified review
Brilliant! Urgent order for isolation feet delivered before lunch the following day. Excellent selection of products with keen pricing. Dispatched very swiftly.
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Answer by FutureShop.co.uk
23 Aug 2024
Hi Mike,
Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with the prompt delivery of your urgent order. At Future Shop, we strive to offer a wide selection of high-quality products at competitive prices, and we're thrilled that you found our service to be swift and reliable.
19 Aug 2024
Verified review
Great customer service
Super fast delivery and helpful advice, Futureshop is my favourite company and is my go to place for anything Hi-Fi oriented and very high quality products.
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Answer by FutureShop.co.uk
23 Aug 2024
Thank you so much for your kind words! We’re thrilled to hear that you consider Future Shop your favorite go-to place for Hi-Fi products. Our team is dedicated to providing excellent customer service, fast delivery, and helpful advice, so it's wonderful to know that we've met your expectations.
26 Aug 2024
Verified review
Best in the business
Always offering impartial, expert advice, and never trying to up-sell. Great customer service, quick to respond and a fantastic range of products.
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Answer by FutureShop.co.uk
27 Aug 2024
Thank you so much for your kind words! We’re thrilled to hear that you consider us the best in the business. At Future Shop, we pride ourselves on providing impartial, expert advice and focusing on what’s best for our customers without any pressure to up-sell. It’s wonderful to know that you appreciate our customer service, responsiveness, and wide range of products
DK
David K.
Northampton
11 Sept 2024
Verified review
Excellent sellers. Deal with confidence
I have always found Futureshop knowledgable and helpful ready to share their expertise and keen to ensure their customers are well served.
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Answer by FutureShop.co.uk
24 Sept 2024
Hi David,
Thank you for the wonderful feedback and we’re glad you feel confident dealing with us.
Looking forward to assisting you again in the future.
BB
Bruce B.
Glasgow
11 Sept 2024
Verified review
excellent range of products with comprehensive technical details/ descriptions makes selection easy
fast and reliable delivery
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Answer by FutureShop.co.uk
24 Sept 2024
Hi Bruce,
Thank you for the great feedback. We're glad you found our detailed descriptions helpful in making your selection. It’s also fantastic to hear that our delivery met your expectations.
We appreciate your support and look forward to serving you again.
9 Sept 2024
Verified review
Great service again. Product box was snugly held within a carefully shaped wrap-around of multi-layer reinforced cardboard.
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Answer by FutureShop.co.uk
9 Sept 2024
Thank you for your feedback. We always aim to protect your items with care.
Looking forward to serving you again.
28 Aug 2024
Verified review
I’ve never been let down when ordering from futureshop- the delivery service is faultless and always well packaged.
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Answer by FutureShop.co.uk
30 Aug 2024
Hi Richard,
Thank you for the kind words! We’re thrilled to hear that you’ve had consistently positive experiences with our delivery service and packaging. We appreciate your trust and look forward to continuing to serve you!