FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,434 reviews in the last 12 months17,698 total reviews  

4.93
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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28 Feb 2024
 Verified review
Quick and safe delivery. Kind explanation to a lot of questions. Furthermore, best cables which revive the sound of my Yamaha amp and Spendor speakers.
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Answer by FutureShop.co.uk
29 Feb 2024
Hi Seong Ju, We're thrilled to hear that you had such a positive experience with us! Providing quick and safe delivery, along with helpful explanations, is our priority. It's fantastic to know that our cables have enhanced the sound of your Yamaha amp and Spendor speakers.
8 days ago
 Verified review
Fantastic service from these guys always and cabling generally cheaper than most other outlets with the added bonus of offering burn in option too.
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Answer by FutureShop.co.uk
7 days ago
Hi Mike, Thank you for your review of Future Shop! We are thrilled to hear that you have received fantastic service from our team. We take pride in providing affordable cabling options and are happy to offer the burn-in option as well. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Future Shop!
13 days ago
 Verified review
Fast and efficient service. Great products on web, easy to order, great delivery. The cable ordered has released new life into my system! Good job.
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Answer by FutureShop.co.uk
7 days ago
Hi Pradeep, Thank you for the positive review of Future Shop. We are glad to hear that you had a fast and efficient experience with our service, and that our web platform made it easy for you to order great products.
14 Mar 2024
 Verified review

The Future Shop is outstanding!

The order from the US was handled flawlessly. Quick response and shipping on the product and it arrived from the UK promptly. Excellent experience.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Jeffrey, Thank you for your review of Future Shop. We are thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing excellent service and ensuring prompt delivery of our products. We are glad that we could meet your expectations and that your order from the US was handled flawlessly. We look forward to serving you again in the future.
1 Mar 2024
 Verified review
Very Helpful Team. The sales team are fantastic willing to help you every step if the way The ensure you are fully informed every step of the way
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our sales team has been helpful and informative during your experience with us. Our team is committed to providing exceptional customer service and we are delighted that they were able to assist you every step of the way.
29 Feb 2024
 Verified review
I appreciate the prompt dispatch of products. As a Japanese, I think it would be easier to shop if the site also supported Japanese and yen.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Hideo, We're glad to hear that you appreciate our prompt dispatch of products! Your feedback about adding Japanese language support and displaying prices in yen is valuable, and we'll definitely consider it as we continue to improve our services and website. Making shopping more convenient and accessible for our customers is important to us.
SS
Steve S.
London
6 Mar 2024
 Verified review

Futureshop always A1

Futureshop have always excelled in customer service, communication, speed of delivery and great product lines....A1 with a cherry on top!
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steve, Thank you for your positive review of Future Shop! We strive to provide excellent customer service, clear communication, speedy delivery, and a wide range of high-quality products.
8 days ago
 Verified review

Excellent service

Good stock, informative staff and very prompt delivery. All round this is an excellent company which prioritises good customer service.
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Answer by FutureShop.co.uk
7 days ago
Thank you for your positive review of Future Shop! We are glad to hear that our service, stock, and staff have met your expectations. We pride ourselves on providing informative and prompt service to our customers. Your satisfaction is our top priority and we appreciate your support. Thank you for choosing Future Shop.
6 Mar 2024
 Verified review

Good feedback.

Good feedback from the operator about the cable I wished to buy. Very pleased. The cable turned out better than I hoped for.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Stefen, Thank you for the review! We are glad to hear that our operator provided you with good feedback and that you are pleased with your cable purchase. We strive to exceed our customers' expectations and are happy to know that we delivered on that goal.
28 Feb 2024
 Verified review

A business you can trust

Great service over the many years I have brought cables from Futureshop. Most importantly a business you can trust.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Paul, Thank you for your long-standing support and trust in us! Building and maintaining trust with our customers is incredibly important to us, and we're grateful for the opportunity to serve you over the years.
8 days ago
 Verified review

Great experience.

Easy to place order, including optional cable conditioning and fast express international delivery. Thank you!
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Answer by FutureShop.co.uk
7 days ago
Hi Stefan, Thank you for leaving a review for Future Shop. We are glad to hear that you found it easy to place your order and took advantage of our optional cable conditioning. We also pride ourselves on our fast express international delivery. Thank you for choosing Future Shop and we hope to serve you again in the future.
8 days ago
 Verified review
Excellent next-day delivery. Secure packing and option to return cable if wrong terminations had been ordered!
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Answer by FutureShop.co.uk
7 days ago
Hi Christopher, Thank you for your review of Future Shop! We're thrilled to hear that you had an excellent experience with our next-day delivery. Our team takes great care in secure packing to ensure that your items arrive safely.
8 days ago
 Verified review
Fantastic company to deal with fantastic products, the guy’s are very helpful and knowledgeable a real joy.
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Answer by FutureShop.co.uk
7 days ago
Hi Derek, Thank you for your review of Future Shop. We are glad to hear that you have had a fantastic experience with our company and that our products have met your expectations.
28 Feb 2024
 Verified review
Incredibly helpful. I screwed up my order and Future Shop staff called em on a hunch and sorted it all out.
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Answer by FutureShop.co.uk
29 Feb 2024
Hi Tom, We're incredibly grateful for your feedback! It's great to hear that our staff went above and beyond to assist you, even anticipating potential issues with your order.
6 Mar 2024
 Verified review

Excellence.

The online ordering system is very easy to use. Delivery is prompt. Futureshop is an excellent company.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steven, Thank you for your review of Future Shop. We are thrilled to hear that you have had an excellent experience with our company. Our team works hard to provide a user-friendly online ordering system and prompt delivery to our customers. We appreciate your support and look forward to serving you again in the future.
2 days ago
 Verified review
The best service you can get from a retailer. Good communication, fast delivery, Respect the industry.
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8 days ago
 Verified review
Lightning fast delivery, great selection and reviews appear to be truthful..My goto for cables needs.
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Answer by FutureShop.co.uk
7 days ago
Hi Robert, Thank you for your review! We are thrilled to hear that you had a great experience with our lightning fast delivery and selection. At Future Shop, we pride ourselves on providing truthful and reliable reviews to help our customers make informed decisions. We are happy to be your go-to for all your cable needs. We appreciate your support and hope to continue providing excellent service to you in the future. Thank you for choosing Future Shop!
6 Mar 2024
 Verified review

Just perfect

Flawless service. Pricing is clear and attractive. Shipment on due time. Suitable packaging. A ten.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Francois, Thank you for your review of Future Shop! We are so glad to hear that you had a perfect experience with us. Our team takes great pride in providing flawless service and ensuring our pricing is clear and attractive. We are also happy to hear that your shipment arrived on time and was packaged suitably. Thank you for giving us a ten, we hope to continue exceeding your expectations in the future.
8 days ago
 Verified review
Brilliant advice couldn’t have been more helpful. Really go to experience such amazing service
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Answer by FutureShop.co.uk
7 days ago
Hi Phil, Thank you for your review of Future Shop. We are thrilled to hear that our advice was brilliant and our service was amazing. Our team is dedicated to providing helpful and top-notch service to all of our customers.
3 Mar 2024
 Verified review

Great Service

Great website, easy to find what you want. Great service, purchase arrived day after ordering.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your feedback! We're glad to hear that you found our website easy to navigate and that you had a positive experience with our service.