Certificate for indesitspares.co.uk

No. XEEA5C06FACB79D3806960BD4F7248CC2
 

Approved on
05/08/2013
Valid until
04/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for indesitspares.co.uk



Good

4.29/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 39 Trusted Shops reviews collected in the last 12 months.
In total, indesitspares.co.uk has already collected 39 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
10/08/2019
Date of order
01/08/2019
10/08/2019
I am disgusted with 4ourhouse Why on earth does a large company like indesit have dealings with such a terrible parts dealer.
4ourhouse are unhelpful, insulting, rude and incompetent.
I place an order for two items. They took the payment in full and then took two further amounts for each item individually. Only one of the two items received, no update or communication received. Terrible company.
1.00
Very Poor

Date of publication
05/07/2019
Date of order
27/06/2019
05/07/2019
Item arrived within 48hrs. No review re customer service as all done online
5.00
Excellent

Date of publication
13/05/2019
Date of order
22/04/2019
13/05/2019
I have not received my spare parts yet. I placed my order on 22 Apr 2019. Now 13 May 2019 already. Why is this happening? Please check quickly and deliver my order at once. Tq
1.00
Very Poor

Date of publication
06/04/2019
Date of order
02/04/2019
06/04/2019
late delivery and poor response
1.00
Very Poor

indesitspares.co.uk replies: 09/04/2019
Good Afternoon, Thank you for your feedback. Further to our recent telephone conversation, I am sorry that our carriers let us down on this occasion. I hope you return to us in the near future. Kind Regards Jayne

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Easy to order and was delivered to N.Ireland within stated time of 48 hours through standard delivery. Goods arrived intact.
5.00
Excellent

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Prompt satisfactory service.
4.00
Good

Date of publication
07/03/2019
Date of order
28/02/2019
07/03/2019
Originally out of stock, my part was delivered within a week although the delivery charge was quite steep
5.00
Excellent

Date of publication
07/03/2019
Date of order
28/02/2019
07/03/2019
£36 for a piece of plastic you've got to be joking
Cost price less than £1:00
3.67
Good

Date of publication
03/03/2019
Date of order
24/02/2019
03/03/2019
Just brilliant Easy
5.00
Excellent

Date of publication
03/03/2019
Date of order
24/02/2019
03/03/2019
fan did not fit my oven i had to adapt it to fit
4.33
Good

Date of publication
24/02/2019
Date of order
17/02/2019
24/02/2019
Brilliant service
5.00
Excellent

Date of publication
21/02/2019
Date of order
14/02/2019
21/02/2019
Easy to navigate website.
Easy to order goods.
Delivery was within the time scale indicated.
Pleased with quality of the goods.
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
The order was delivered earlier than I expected so that pleased me for starters. The oven shelves fitted perfectly and now my oven looks brand new. I would certainly order from them again if needs be
5.00
Excellent

Date of publication
18/02/2019
Date of order
12/02/2019
18/02/2019
Terrible customer service: I paid for "one day delivery" service - delivered (?) on the fifth day (I had to pick it up myself). Contacted with seller - he answered for my claim on the fourth day.
1.00
Very Poor

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Quick efficient service and delivery
5.00
Excellent

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Great oven shelf if expensive
5.00
Excellent

Date of publication
09/02/2019
Date of order
27/01/2019
09/02/2019
Good communication and prompt service
5.00
Excellent

Date of publication
05/02/2019
Date of order
07/01/2019
05/02/2019
No comment.
5.00
Excellent

Date of publication
04/02/2019
Date of order
27/01/2019
04/02/2019
Very good
5.00
Excellent

Date of publication
01/02/2019
Date of order
25/01/2019
01/02/2019
the product was just perfect..and delivery prompt
5.00
Excellent

Date of publication
29/01/2019
Date of order
22/01/2019
29/01/2019
Product met all the requirements and delivery swift
5.00
Excellent

Date of publication
28/01/2019
Date of order
21/01/2019
28/01/2019
A very smooth transaction
5.00
Excellent

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Quick delivery to belgium.
5.00
Excellent

Date of publication
19/01/2019
Date of order
08/01/2019
19/01/2019
great speed of delivery.
4.00
Good

Date of publication
16/01/2019
Date of order
09/01/2019
16/01/2019
Delivery was as planned. The packaging was the highest standard I have ever seen and fitting took just 5 minutes. I was very impressed.
5.00
Excellent

Date of publication
16/01/2019
Date of order
08/01/2019
16/01/2019
Got what i wanted packaging very good very quick service excellant.
5.00
Excellent

Date of publication
16/01/2019
Date of order
01/01/2019
16/01/2019
Nice to be able to get spares Easy to order, item took 10+ days to arrive, but believe this is due to the item not being the 'normal' spare and had to be ordered in.
5.00
Excellent

Date of publication
15/01/2019
Date of order
08/01/2019
15/01/2019
Good service all round.
4.00
Good

Date of publication
13/01/2019
Date of order
06/01/2019
13/01/2019
Despite the fact I had to change the day of delivery, the spares were delivered on time. The only criticism is that the spares came with no instructions for fitting which took longer to fit than planned.
4.33
Good

Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Great shop ,fast delivery. Recommend this site
5.00
Excellent

Date of publication
10/01/2019
Date of order
03/01/2019
10/01/2019
Exceptional service Recommended 100
5.00
Excellent

Date of publication
06/01/2019
Date of order
30/12/2018
06/01/2019
Delivery was top.
4.00
Good

Date of publication
05/01/2019
Date of order
28/12/2018
05/01/2019
Over a week since dispatch. Paid £5 for delivery of a small and light product but still not received. All I want is the product or my money back
1.00
Very Poor

Date of publication
28/12/2018
Date of order
20/12/2018
28/12/2018
Really efficient service wasn’t needed for the festive period but arrived at pick up point on the 27th
Thank you
5.00
Excellent

Date of publication
21/12/2018
Date of order
14/12/2018
21/12/2018
Excellent communication re delivery.
5.00
Excellent

Date of publication
19/12/2018
Date of order
12/12/2018
19/12/2018
Perfect fit very quick delivery a bit pricey thou.
5.00
Excellent

Date of publication
18/12/2018
Date of order
10/12/2018
18/12/2018
The Customer Service was very good
4.67
Excellent

Date of publication
13/12/2018
Date of order
06/12/2018
13/12/2018
Very good
5.00
Excellent

Date of publication
08/12/2018
Date of order
23/11/2018
08/12/2018
Very helpful, thanks.
4.33
Good

indesitspares.co.uk

indesitspares.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
enquiries@4ourhouse.co.uk
indesitspares.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Andrew Sharp
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with indesitspares.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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