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Reviews for www.qwerkity.com



Excellent

4.60/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,852 Trusted Shops reviews collected in the last 12 months.
In total, www.qwerkity.com has already collected 8,565 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/01/2019
Date of order
01/01/2019
16/01/2019
They offer a good selection of unusual gifts at reasonable prices
4.00
Good

Date of publication
16/01/2019
Date of order
01/01/2019
16/01/2019
Excellent all round.
Good prices. Quality goods. Prompt delivery.
5.00
Excellent

Date of publication
15/01/2019
Date of order
14/12/2018
15/01/2019
After placing and paying for my order, the company found the product to be faulty and withdrew it with no notification to me (or other purchasers of it?) I had to phone up to get my money back and my granddaughter did not get her Christmas present.
1.00
Very Poor

Date of publication
14/01/2019
Date of order
30/12/2018
14/01/2019
goods arrived within date ,pleased with product.
will shop again at sometime
4.00
Good

Date of publication
14/01/2019
Date of order
30/12/2018
14/01/2019
I ordered 5 items which were accepted online. When it came to delivery 2 of my ordered items were no longer available and had gone to another customer. If I had known this would be the case I would not have ordered.
1.00
Very Poor

Date of publication
14/01/2019
Date of order
15/12/2018
14/01/2019
I ordered goods which never arrived - they were showing in stock when I ordered and was told they would be delivered by Christmas. The delivery note with the rest of the order said they would follow shortly. Despite chasing up with emails I heard nothing until a week after New Year and was told they were out of stock and couldn't get any more. I should have been told this before Christmas.
3.33
Fair

Date of publication
14/01/2019
Date of order
30/12/2018
14/01/2019
Quick delivery , well packaged.Well pleased.
5.00
Excellent

Date of publication
14/01/2019
Date of order
29/12/2018
14/01/2019
Excellent all round.
5.00
Excellent

Date of publication
13/01/2019
Date of order
29/12/2018
13/01/2019
I ordered this product and a week later it had not arrived. I emailed the company to find out where my order was and finally got a response 2 days later to say they had cancelled my order As this was a birthday present I was very disappointed.
1.00
Very Poor

www.qwerkity.com replies: 14/01/2019
We are very sorry but due to high demand the product sold out very quickly. Please accept our sincere apologies for any inconvenience this has caused. Kind reegards Nigel

Date of publication
13/01/2019
Date of order
12/12/2018
13/01/2019
All was satisfactory and reliable
4.00
Good

Date of publication
12/01/2019
Date of order
12/12/2018
12/01/2019
Very satisfied with quality of goods I ordered... I will use shop again
5.00
Excellent

Date of publication
12/01/2019
Date of order
28/12/2018
12/01/2019
Loved my slippers so cool and warm
5.00
Excellent

Date of publication
12/01/2019
Date of order
28/12/2018
12/01/2019
Excellent glasses, very handy on the fridge door for every eventuality.
5.00
Excellent

Date of publication
12/01/2019
Date of order
28/12/2018
12/01/2019
The items I ordered were delivered within 2 days & each was as good as expected.
5.00
Excellent

Date of publication
12/01/2019
Date of order
13/12/2018
12/01/2019
I have submitted a report but have since heard that my granddaughter is delighted with her donut cushions. Thank you.
5.00
Excellent

Date of publication
12/01/2019
Date of order
07/12/2018
12/01/2019
Delivery good no problems and internet helped sorting out lighting issue
5.00
Excellent

Date of publication
11/01/2019
Date of order
27/12/2018
11/01/2019
When the cake stand arrived, it wasn't secured in the box. It was smashed to pieces. Have emailed but never received a reply. Will not use this company again.
1.00
Very Poor

www.qwerkity.com replies: 14/01/2019
We are sorry to hear this. We have checked and we do not appear to have received your email. Please could you contact our customer service team on 0344 846 9494 so that we can resolve this matter for you. Kind regards Nigel

Date of publication
11/01/2019
Date of order
11/12/2018
11/01/2019
Rubbish customer service.
1.00
Very Poor

www.qwerkity.com replies: 14/01/2019
We are sorry to read these comments. If there is anything we can do to assist then please do not hesitate to contact us. Kind regards Nigel

Date of publication
11/01/2019
Date of order
23/12/2018
11/01/2019
Easy to order and great products
5.00
Excellent

Date of publication
11/01/2019
Date of order
26/12/2018
11/01/2019
They never disappoint. Everything is good quality, even if a little expensive sometimes
5.00
Excellent

Date of publication
11/01/2019
Date of order
26/12/2018
11/01/2019
Placed an order on 26/12/2018 it has taken until 10/012019 to tell me the items are no longer available they have refunded the money for the items but NOT the postage
1.00
Very Poor

www.qwerkity.com replies: 14/01/2019
Thank you for your feedback. We are very sorry to hear about this, please accept our sincere apologies for any inconvenience caused. We can confirm the order has been refunded in full. Kind regards Nigel

Date of publication
11/01/2019
Date of order
08/12/2018
11/01/2019
The service from Qwerkity was good but it took nearly a month for delivery.
The parcel had to be resent.
3.67
Good

Date of publication
10/01/2019
Date of order
26/12/2018
10/01/2019
Service and goods cannot be faulted, very pleased with the whole experience .
5.00
Excellent

Date of publication
10/01/2019
Date of order
26/12/2018
10/01/2019
Brilliant shop loads of different things brill service 100
5.00
Excellent

Date of publication
09/01/2019
Date of order
20/12/2018
09/01/2019
Easy ordering fast delivery quality goods
5.00
Excellent

Date of publication
09/01/2019
Date of order
08/12/2018
09/01/2019
This rating conveys my growing confidence in your service.
4.00
Good

Date of publication
09/01/2019
Date of order
09/12/2018
09/01/2019
Items were of very good quality but the experience was badly marred by late delivery and the dreadful difficulty of getting through to anyone at Querkity. I must have spent over an hour listening to the music Perhaps I should have ordered my Christmas presents in July
2.67
Fair

Date of publication
08/01/2019
Date of order
12/12/2018
08/01/2019
1st Robot faulty excellent customer service replaced within less than 24 hours . Thank you you made a 10yr old very happy after his initial disappointment .
4.33
Good

Date of publication
08/01/2019
Date of order
23/12/2018
08/01/2019
Excellent
5.00
Excellent

Date of publication
08/01/2019
Date of order
23/12/2018
08/01/2019
One product did not turn up, one product was broken. Upon calling they offered a replacement and for the second item to be sent out then nothing, radio silence for over a week after calling them I found it they didn’t have the products no customer care to keep me informed no refund until I requested one even though they couldn’t deliver my items. I will stay away from this service for now.
1.00
Very Poor

www.qwerkity.com replies: 09/01/2019
I'm very sorry to hear that an item didn't turn up and the replacements went out of stock at the time of processing. I would like to assure that we do try our best to keep customer informed of changes along the way, I'm sorry we failed to do this on this occasion. Please accept our apologies for the inconvenience caused. Kind regards, Hann

Date of publication
08/01/2019
Date of order
24/12/2018
08/01/2019
I really like this company really quick with orders and quality is really good
5.00
Excellent

Date of publication
08/01/2019
Date of order
23/12/2018
08/01/2019
Delivery very good all the goods l have had have been great very pleased will order again.
5.00
Excellent

Date of publication
07/01/2019
Date of order
07/12/2018
07/01/2019
Company has always delivered as promised, the items are always good quality and match the details online or in the book. Also, they have a good and varied choice of items to purchase from the unusual to the silly. Great for shopping for stocking fillers. Have used for several years now and always pleased.
5.00
Excellent

Date of publication
07/01/2019
Date of order
23/12/2018
07/01/2019
Delivery service I see very good, plus the goods are brillant.
5.00
Excellent

Date of publication
07/01/2019
Date of order
23/12/2018
07/01/2019
Qwerkity always delivers promptly, I find their goods to be good quality, the only time I was a little disappointed in an item, I was offered a prompt refund without further question. I have no hesitation about placing further orders and would thoroughly recommend them on quality and price.
5.00
Excellent

Date of publication
07/01/2019
Date of order
23/12/2018
07/01/2019
Very pleased with my purchases
5.00
Excellent

Date of publication
06/01/2019
Date of order
21/12/2018
06/01/2019
The goods arrived very quickly and as it was so near christmas, I was pleasantly surprised
4.33
Good

Date of publication
06/01/2019
Date of order
22/12/2018
06/01/2019
All great thanks.
5.00
Excellent

Date of publication
06/01/2019
Date of order
06/12/2018
06/01/2019
dead on
5.00
Excellent

Date of publication
06/01/2019
Date of order
22/12/2018
06/01/2019
Brilliant from ordering to delivery
4.67
Excellent

www.qwerkity.com customer reviews

www.qwerkity.com

Quirky & unusual gifts for everyone

Established over 27 years ago, Qwerkity is renowned for having a huge selection of unusual, practical & fun presents for men, women and children. With over 2,500 products you will find inspiration and the perfect gifts for your family and friends. Products include gifts, gadgets, sports gifts, things for the garden and home, DIY and travel accessories for everyone aged from 8 to 80!

Contact
Qwerkity, Parc Menai
LL57 4FB Bangor
United Kingdom
enquiries@qwerkity.com
www.qwerkity.com
Owner
The Book People LTD
Salisbury House, Weyside Park, Catteshall Lane
GU7 1XE Godalming, Surrey
United Kingdom
Trade register
Companies House 02290665
Authorized representative
Simon Christopher Mason
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with www.qwerkity.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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