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Top positive review
22 Feb 2024
Verified review
Fast dispatch and delivery. Only let down for me was the quality of the item, the case itself was fine but I just felt the personalised element wasn’t as good as it good have been. Maybe it was my error but from the picture of how it could have looked like and the end result for me didn’t match brilliantly you can see a clear edge where’s it’s been stuck down and I felt it could have covered the rest of the case itself.
Ordered a phone case that was supposed to be ready in 3 days. Very expensive with postage, but thought it would be quick service. Then contacted after 3 days to say it was delayed two weeks. Tried to cancel but no response to my emails. Tried cancelling online but it said it couldn’t be cancelled even though they said there is a production delay! Now had another email to say it is delayed again. I don’t want it anymore as it has been nearly four weeks. Impossible to contact anyone and no concept of service. Avoid and go somewhere else like Funky Pigeon - they are much cheaper too.
I love my new phone case...my picture is my dad and myself hands entwined...that picture is extremely special to me as my dad died shortly after the picture was taken...and my phone case is a brilliant clear colourful reminder of my dad...thank you for making it so well ...will definitely use this company again 10/10 stars from me 😁
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7 days ago
Verified review
Brilliant Quality
The case came quickly, in the predicted time and it did my phone exactly. The print is high quality and I love the texture and feel of the product. And as a bonus, there’s no large or obstructive branding on the case which I really appreciate.
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4 Apr 2024
Verified review
Brilliant personalised case
Easy to do online and prints are really clear. Great quality. This is my second case after upgrading my phone and the previous one still looks brand new. Thank you ☺️
The wallet case is acceptable, however it has a very strong artificial plastic like odour. The two plastic cases I ordered are terrible quality and extremely brittle. I wouldn’t purchase from here again.
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Answer by mypersonalisedcase.co.uk
27 Mar 2024
Hello!
We are sorry we couldn't meet your expectations regarding quality. Your satisfaction is our main priority, please feel free to contact us through our Helpcenter and our support team will make sure you receive another product as soon as possible.
Thank you for your understanding!
Kind regards
Customer Happiness Team
12 days ago
Verified review
Item not delivered.
Not received. Ordered 21/3. Shipped 22/3. Still not received at 13/4. No tracking info so completely in the dark.
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Answer by mypersonalisedcase.co.uk
9 days ago
Hello,
We truly understand how annoying it is to not have received your order yet.
Of course, we want to solve this issue as soon as possible. Please contact us through our Helpcenter and our support team will help you as soon as possible.
Thank you for your collaboration!
Kind regards,
Customer Happiness Team
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