mypersonalisedcase.co.ukReviews:
146 reviews in the last 12 months3,527 total reviews
Good
Top positive review
22 Feb 2024
Verified review
Fast dispatch and delivery. Only let down for me was the quality of the item, the case itself was fine but I just felt the personalised element wasn’t as good as it good have been. Maybe it was my error but from the picture of how it could have looked like and the end result for me didn’t match brilliantly you can see a clear edge where’s it’s been stuck down and I felt it could have covered the rest of the case itself.
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Top negative review
10 Jul 2023
Verified review
Ordered a phone case that was supposed to be ready in 3 days. Very expensive with postage, but thought it would be quick service. Then contacted after 3 days to say it was delayed two weeks. Tried to cancel but no response to my emails. Tried cancelling online but it said it couldn’t be cancelled even though they said there is a production delay! Now had another email to say it is delayed again. I don’t want it anymore as it has been nearly four weeks. Impossible to contact anyone and no concept of service. Avoid and go somewhere else like Funky Pigeon - they are much cheaper too.
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Reviews for mypersonalisedcase.co.uk
23 Dec 2023
Verified review
Ordering was so easy, had my case within 4 days
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23 Dec 2023
Verified review
Case looked perfect. Was excellent quality.
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20 Dec 2023
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23 Dec 2023
Verified review
Poor Communication
Ordered but just kept receiving an email saying dispatch is delayed with no ETA.
Seems no person to speak with for an explanation, just had to keep waiting.
Ince recieved, product was very good
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Answer by mypersonalisedcase.co.uk
29 Dec 2023
Hello!
Our apologies for this! Our aim is to help and make our customers happy and we're really sorry to hear about your experience with us. We would love to make up for the inconveniences and provide the help you need. Kindly reach out to us through our Helpcenter and our support team will gladly follow up on this issue.
Thank you for your understanding!
Kind regards,
Customer Happiness Team
3 Sept 2023
Verified review
Very easy to do and put a custom made picture on my phone case which despite taking 3 weeks to arrive was definitely worth the wait and to be honest I think it was royal snail mail that was at fault for the delivery wait the case is very high quality and the image is crystal clear and looks awesome
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23 Jul 2023
Verified review
Good in parts!
The cover is good, picture clear and I like that I can put my phone on a slippery surface and it stays put. I have had to cut away the cover from the on/off button as my fingers were not strong enough to operate it as it was.
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16 May 2023
Verified review
Very happy
The personalised photo phone case I bought looked fantastic when it arrived. I was very happy with it. The coloured photos looked great. My wife was very happy with it.
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8 Oct 2023
Verified review
Very good service with excellent communication. There was a slight delay in the process but the company kept me informed regularly. Very pleased with the product.
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27 Jul 2023
Verified review
I ordered the correct case for my phone but when I received it it's slots don't fit my phone and can't get hold of anyone for an answer or refund.
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22 Oct 2023
Verified review
With the case went round the top but still like it every year get a case and this year got 2 one for hubby one for mum the both loves them !!
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23 Oct 2023
Verified review
Disappointed with the quality of what they claim is a tough case, nothing like the one I ordered for my old phone. Won’t be using it.
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16 Oct 2023
Verified review
Easy process and excellent results
Every time I've ordered it's been a very easy process.
The designs on the phone cases are always exactly what I wanted.
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12 Aug 2023
Verified review
Good clear photo and case. Surprised how long it took to arrive and that a “uk” marked website was actually not in UK.
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17 Oct 2023
Verified review
Lots of delay in sending out the order. Once it arrived, very happy with the quality of the case and print on it
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25 Sept 2023
Verified review
Ordered on 2 seperate occasions and both times delayed. Still not received the second but royal mail have it now
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19 Jun 2023
Verified review
Fantastic quality case. The picture is bright and clear. My son was really happy with the results.
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11 Dec 2023
Verified review
Very prompt service. Nicely package and very good quality product. My son will love his new cover.
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17 May 2023
Verified review
Quiet Disappointed.
I found the case very flimsy for the money,and the photo was a lot darker than the original.Sorry.
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24 Oct 2023
Verified review
Perfect service.
Case as requested which couldn’t be accommodated on several competitor websites.
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8 Sept 2023
Verified review
It the last pic of me and my son before he passed away now I got him on my phone cover I love it.
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