In the past SaxonPrint provided a reasonable service - but NOW their German Service staff are totally useless.
DPD incompetent driver claims to have delivered my package. Since I was at the delivery address (my workplace - as sercurity in Reception area) when the package should have been delivered - and it wasn't delivered during the delivery time slot. I went home after my shift and contacted SaxonPrint - totally unhelpful German man - told me to go around to the neighbouring business units, in our business park, to see if it had been delivered there (as his record showed that delivery had been made) all the business units have the same postcode but different house name.
I will NOT be using SaxonPrint ever again!
Read more