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Top positive review
3 Feb 2024
Verified review
Very helpful staff pointed me in the right direction. I had used a DL leaflet template which was not quite the right dimensions. I then used the one on their website and resized my leaflet and it was then accepted. Very quick at printing, just got stuck at customs, taking 5 days to get to me!
In the past SaxonPrint provided a reasonable service - but NOW their German Service staff are totally useless.
DPD incompetent driver claims to have delivered my package. Since I was at the delivery address (my workplace - as sercurity in Reception area) when the package should have been delivered - and it wasn't delivered during the delivery time slot. I went home after my shift and contacted SaxonPrint - totally unhelpful German man - told me to go around to the neighbouring business units, in our business park, to see if it had been delivered there (as his record showed that delivery had been made) all the business units have the same postcode but different house name.
I will NOT be using SaxonPrint ever again!
Print work is always good quality and well-priced, but their deliveries are everywhere. Getting weekend deliveries, 6 am deliveries and 8 pm deliveries. These are not normal working hours - just deliver in a normal working day!
I have to cancel this order because they keep giving different dimensions for the work. Even when I called and got directions from their staff it came back that I am using wrong dimensions. Then the staff himself could not understand and escalated it to their graphics department. There was no response in almost 24 hours and I had to cancel the order that was already overly delayed.
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17 Aug 2023
Verified review
Great print production.
Great, easy to use method of producing quality printed materials at a good price. Simple to use website. Good guidance on producing artwork. Comprehensive set of documents and templates. Fast turn around.
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3 Aug 2023
Verified review
A job well done!
Job arrived on time and they were very helpful in regards to artwork issues. Good to talk to a real person.
Thanks for a great job.
Amazing choice of products, amazing price and great delivery times.
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30 Jun 2023
Verified review
Good print, great prices. Helpful if you ever need to call them.
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8 Jun 2023
Verified review
I am very disappointed with my flyer order quality and customer care
I am very disappointed with my Saxoprint order and the standard of the finished product.
The cutting of the flyer has left a white edge making the flyer look awful and not fit for use by me I'm afraid.
When contacting Saxoprint they were very unhelpful in trying to resolve the issue and offered no support.
Following a second email to them they didn't even bother to respond.
I will never use this company again.
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