Certificate for mresell.co.uk

No. XE80EF3FA735F31CC5A8C3995E51A17E6
 

Approved on
02/05/2016
Valid until
01/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mresell.co.uk



Excellent

4.66/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 86 Trusted Shops reviews collected in the last 12 months.
In total, mresell.co.uk has already collected 451 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/11/2019
Date of order
09/11/2019
17/11/2019
There was a little glitch in that my emails were initially going straight through to their spam box, but once this was sorted, communication was great. was very very happy with my laptop. It was immaculate
5.00
Excellent

Date of publication
12/11/2019
Date of order
04/11/2019
12/11/2019
Had to rearrange delivery but it would have arrived within 2 days which was really quick. Description said that it would have a few marks but it literally looks brand new. Once I’d updated, it works brilliantly. This will make my daughter so happy at Christmas. Never dreamed I could afford one for her. Yay I get my iPad back Thank you x
5.00
Excellent

Date of publication
21/10/2019
Date of order
13/10/2019
21/10/2019
I made a mistake the first time I attempted to purchase the machine but as soon as I contacted mResell we were able sort it all out quickly. So far the computer is very good with no problems other than my own fingers The delivery only gets 4 stars because I had to wait in all day for the delivery as Parcelforce have yet to join the real world with better package tracking and delivery timing.
4.67
Excellent

Date of publication
10/10/2019
Date of order
05/08/2019
10/10/2019
very easy shop delivered on Time
5.00
Excellent

Date of publication
27/09/2019
Date of order
19/09/2019
27/09/2019
Have bought from seller before & knew I was buying from reliable source.
Goods as described.
5.00
Excellent

Date of publication
25/09/2019
Date of order
11/09/2019
25/09/2019
It is not easy for a DHL driver to find where we live and both mresell and DHL office personnel helped him greatly to deliver.
5.00
Excellent

Date of publication
02/09/2019
Date of order
18/08/2019
02/09/2019
Had the computer a couple of weeks now. Exactly as described. Looks and works as new (so far). No problems (so far).
5.00
Excellent

Date of publication
26/08/2019
Date of order
19/08/2019
26/08/2019
Very happy for now quick and serious
5.00
Excellent

Date of publication
21/08/2019
Date of order
14/08/2019
21/08/2019
Amazing product and fast delivery THANK YOU
5.00
Excellent

Date of publication
09/08/2019
Date of order
01/08/2019
09/08/2019
Great communication and quick delivery.
5.00
Excellent

Date of publication
01/08/2019
Date of order
09/07/2019
01/08/2019
Excellent hardware at an excellent price.
5.00
Excellent

Date of publication
28/07/2019
Date of order
16/07/2019
28/07/2019
The IPad minis was delivered very quickly by the courier an was in an excellent condition when it arrived. There was one issue with a European charger being included instead of a UK charger, however this was resolved quickly after contacting the vendor directly.
5.00
Excellent

Date of publication
27/07/2019
Date of order
20/07/2019
27/07/2019
Very good product better than expected for the price and a perfect price.
5.00
Excellent

Date of publication
26/07/2019
Date of order
26/07/2019
26/07/2019
Excellent service goods as good as new
5.00
Excellent

Date of publication
18/07/2019
Date of order
11/07/2019
18/07/2019
Very satisfied with the purchase
5.00
Excellent

Date of publication
15/07/2019
Date of order
08/07/2019
15/07/2019
very happy with product and service
5.00
Excellent

Date of publication
01/07/2019
Date of order
15/06/2019
01/07/2019
Have used Mresell several times now for 3 i-phones, 3 macbooks and a Mac Pro (2 of which were actually new); great value for money and good service. Only ever had one issue with a laptop charger and that was replaced by return.
5.00
Excellent

Date of publication
30/06/2019
Date of order
23/06/2019
30/06/2019
The whole process was easy and Simple. The iPhone XS Max was in perfect conditions when I got it. Couldn’t have asked for a better refurbished phone.
5.00
Excellent

Date of publication
25/06/2019
Date of order
18/06/2019
25/06/2019
Would have rated higher apart from fact that the advertisement did not indicate that the phone was being sourced from abroad (it came from Finland) and (presumably because of that) it came with a continental rather than UK charger.
3.00
Fair

Date of publication
24/06/2019
Date of order
17/06/2019
24/06/2019
Web site didn’t explain what was reqyvefire sending my device and every query I had took days to answer
1.33
Very Poor

Date of publication
19/06/2019
Date of order
12/06/2019
19/06/2019
From purchase to delivery it couldnt have been more speedy
5.00
Excellent

Date of publication
05/06/2019
Date of order
29/05/2019
05/06/2019
All good thanks
4.00
Good

Date of publication
01/06/2019
Date of order
25/05/2019
01/06/2019
I was a little wary about buying second hand, but to be fair - everything was exactly as advertised, the MacBook is in in prime condition (slightly sticky J and Up keys but negligible) without a mark on it and runs perfectly so far. Delivery and communication was first class, emails and notifications throughout. And price was the best I could find - would recommend based on my one experience
5.00
Excellent

Date of publication
26/05/2019
Date of order
17/05/2019
26/05/2019
The choice of courier (parcel force) wasn’t the most efficient and the computer arrived a little dirty, but after a wipe on the screen and keyboard it’s looking gorgeous and it works a treat. Very happy with purchase
4.00
Good

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
Great transaction, will use again
5.00
Excellent

Date of publication
10/05/2019
Date of order
26/04/2019
10/05/2019
Ordered Macbook Pro on 26th April from UK website, order was delayed as product coming from Finland - was not mentioned on UK website. Macbook was dispatched 3rd May and arrived 7th May by DHL. Communication following order required emailing mRsell to find out about delay. Customer service was good via email. Macbook was in excellent condition once delievered - now a satisfied customer.
4.33
Good

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
Great
5.00
Excellent

Date of publication
07/05/2019
Date of order
27/04/2019
07/05/2019
Very pleased with the MacBook Pro purchased from Mresell. Descriptions of individual machines could be a bit more detailed as there were a couple of small dents in the case and although only a cosmetic detail it would have been nice to know about them beforehand. Agree with other comments that Parcel Force aren't the best. These are minor issues though. Overall a very positive experience.
4.67
Excellent

Date of publication
01/05/2019
Date of order
24/04/2019
01/05/2019
Delighted with Mac and overall service. Ordered at 10pm and received morning of 2nd day. Mac absolutely as new condition, with all cables and securely packaged. Only small point was an old Apple ID was in iTunes memory but soon discarded and all fine now. Would use again and fully recommend them, thanks.
5.00
Excellent

Date of publication
30/04/2019
Date of order
14/04/2019
30/04/2019
Very happy with my laptop. Feels like new
4.33
Good

Date of publication
26/04/2019
Date of order
18/04/2019
26/04/2019
Used MacBook Pro in excellent condition. Very clean, almost good as new. Highly recommended.
5.00
Excellent

Date of publication
25/04/2019
Date of order
16/04/2019
25/04/2019
Very quick service. Product was exactly as described.
5.00
Excellent

Date of publication
10/04/2019
Date of order
02/04/2019
10/04/2019
I'm very pleased with my mResell experience. The phone is as described and works well. The delivery was fast. I had some questions which were answered quickly and thoroughly by Tarza from Customer Services. Overall, I highly recommend mResell.
5.00
Excellent

Date of publication
10/04/2019
Date of order
03/04/2019
10/04/2019
Excellent product and quick delivery. This is the second mac that I have purchased in the last 6 months.
5.00
Excellent

Date of publication
09/04/2019
Date of order
02/04/2019
09/04/2019
good shop legit came as described
5.00
Excellent

Date of publication
09/04/2019
Date of order
02/04/2019
09/04/2019
The item arrived as mentioned in the description. Very happy with the service.
4.67
Excellent

Date of publication
02/04/2019
Date of order
12/02/2019
02/04/2019
Worst experience i've ever had, Purchased an iMac 'Fully tested by an Apple Authorised Technician' on arrival there was no bluetooth at all making it unusable, it took 5 days to receive any reply to emails/calls/twitter&FB posts to try and resolve this, mac was returned for bluetooth fix and on return Microphone was not working Machine has now been returned to me again hopefully fixed?
1.67
Poor

Date of publication
29/03/2019
Date of order
21/03/2019
29/03/2019
Received my machine - just as described, and better. Very highly recommended, I cannot speak highly enough of them. Ten out of ten
5.00
Excellent

Date of publication
26/03/2019
Date of order
19/03/2019
26/03/2019
Fast and delivered as described
5.00
Excellent

Date of publication
21/03/2019
Date of order
14/03/2019
21/03/2019
Had no communication from parcel force as to delivery time.
4.67
Excellent

mresell.co.uk

mresell.co.uk was certified by Trusted Shops on 02/05/2016.

Contact
8 Greenwich Quay, Clarence Road
SE8 3EY London
United Kingdom
katrine.viken@mresell.co.uk
mresell.co.uk
Owner
MRESELL LTD
8 Greenwich Quay, Clarence Road
SE8 3EY London
United Kingdom
Trade register
Companies House 09090840
Authorized representative
Sandra Isaksson
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mresell.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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