Certificate for mresell.macworld.co.uk

No. XE80EF3FA735F31CC5A8C3995E51A17E6
 

Approved on
02/05/2016
Valid until
01/05/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mresell.macworld.co.uk



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 146 Trusted Shops reviews collected in the last 12 months.
In total, mresell.macworld.co.uk has already collected 401 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/02/2019
Date of order
04/02/2019
16/02/2019
Item arrived in excellent time and was just as described.

Have used mResell several times now, and will continue using them, I am never disappointed with the service.
5.00
Excellent

Date of publication
14/02/2019
Date of order
07/02/2019
14/02/2019
The laptop was like new and the whole service from start to delivery was excellent. This is my second dealings with Mresell and they are an excellent company with whom to do business.
5.00
Excellent

Date of publication
10/02/2019
Date of order
25/01/2019
10/02/2019
Very pleased with the condition of the purchased iMac, as described on website. Seller offers 12 month warranty.

The wrong power cable was provided in the box. I contacted mResell, they apologised and sent out the correct cable, next day delivery, good customer service. The iMac is performing well and is stable.

Recommended.
5.00
Excellent

Date of publication
05/02/2019
Date of order
29/01/2019
05/02/2019
The computer arrived promptly on time, perfectly wrapped in an Apple box. Everything works wonderfully well and the price was reasonable.
5.00
Excellent

Date of publication
31/01/2019
Date of order
20/01/2019
31/01/2019
Only had the MacBook Air one week, but pleased with it. Exactly as described and arrived within the stated time.
5.00
Excellent

Date of publication
28/01/2019
Date of order
21/01/2019
28/01/2019
Great service, super secure delivery too. Plus laptop even better condition than expected
5.00
Excellent

Date of publication
18/01/2019
Date of order
27/12/2018
18/01/2019
Mresell product and website very good - item as described and worked straight away. Slight quibble over the battery not being renewed as expected but, to be fair, there is still (hopefully) a lot of usage left.
The whole experience let down by the delivery, or lack of. I did wonder whether 'Parcel Force 24' meant 24 hours or 24 days? Mresell arranged the pick-up as stated but let down by PF24.
3.67
Good

Date of publication
15/01/2019
Date of order
08/01/2019
15/01/2019
Product as described and delivered quickly. Excellent experience overall and would recommend.
5.00
Excellent

Date of publication
10/01/2019
Date of order
03/01/2019
10/01/2019
The goods arrived in good time but came without the correct power chord. I tried contacting the seller but neither the phone or e.mail seemed to be working. In the end I bought a power chord from Apple.
Other than that the system is operating fine, and the keyboard and mouse are okay. Overall, satisfied with product and delivery but just the none compatible power chord let them down.
4.00
Good

Date of publication
04/01/2019
Date of order
28/12/2018
04/01/2019
Excellent product.
5.00
Excellent

Date of publication
02/01/2019
Date of order
20/12/2018
02/01/2019
Excellent product
5.00
Excellent

Date of publication
28/12/2018
Date of order
09/12/2018
28/12/2018
My MacBook trade-in was rejected due to the battery age. That was fair enough, but the company then screwed up the return of the item and sent it to the wrong address. They admitted their mistake, but the parcel was then signed for by someone unknown and MRsell essentially refused to take any responsibility for it or to compensate me in any way, leaving it to me to track down my missing laptop.
2.00
Poor

Date of publication
27/12/2018
Date of order
20/12/2018
27/12/2018
This is the most amazing company Super easy to use and very quick and informative customer care. Really pleased with both product and service and would highly recommend.
5.00
Excellent

Date of publication
25/12/2018
Date of order
17/12/2018
25/12/2018
the product as described. first class delivery
12 months warranty. what else you do you want
5.00
Excellent

Date of publication
23/12/2018
Date of order
15/12/2018
23/12/2018
I love the iPhone 7 i purchased, it is in pristine condition and the battery health is still 100. Very good pruce, easy website to use.
5.00
Excellent

Date of publication
23/12/2018
Date of order
12/12/2018
23/12/2018
item as described (unopened)excellent price - delivery - excellent - would use again
5.00
Excellent

Date of publication
23/12/2018
Date of order
15/12/2018
23/12/2018
Excellent service & product. No complaints.
5.00
Excellent

Date of publication
22/12/2018
Date of order
03/11/2018
22/12/2018
Purchased 8plus the iPhone was in excellent exterior condition - yet marked at 4 ..there was a inaccurate typo on the description -I contacted Mresell-and the issue was quickly checked I &was offered full refund- of which I declined as due to iPhone condition, battery capacity & testing out running over 2 weeks felt like I was still getting a great purchase at the price.5 recommend
5.00
Excellent

Date of publication
22/12/2018
Date of order
12/12/2018
22/12/2018
Some difficulties with website, and with getting through to staff. Once I’d made contact they were very helpful. The product is as described.
3.00
Fair

Date of publication
21/12/2018
Date of order
13/12/2018
21/12/2018
excellent value
5.00
Excellent

Date of publication
17/12/2018
Date of order
10/12/2018
17/12/2018
Absolutely brilliant company I was a bit nervous about buying second hand but the customer service team was extremely helpful and knowledgable, and together we managed to find a macbook that was perfectly suited for me. It arrived in exactly the condition that was described and it is working perfectly. Very happy customer :)
5.00
Excellent

Date of publication
17/12/2018
Date of order
10/12/2018
17/12/2018
Excellent service received and a speedy delivery. Thank you
5.00
Excellent

Date of publication
14/12/2018
Date of order
06/12/2018
14/12/2018
This is the second time I've purchased from mResell, and they do not disappoint. The item was just as described, delivery fas fast and customer service was very helpful. A very nice experience - again. Thank you mResell.
5.00
Excellent

Date of publication
11/12/2018
Date of order
04/12/2018
11/12/2018
After a disappointing experience with another vendor, mresell have been a breath of fresh air. Customer service and delivery time were exemplary and the product is better than I could have hoped for. Thank you.
5.00
Excellent

Date of publication
07/12/2018
Date of order
30/11/2018
07/12/2018
Great service prompt delivery
5.00
Excellent

Date of publication
06/12/2018
Date of order
26/11/2018
06/12/2018
Excellent Service, Products in excellent condition, prompt postage,
Used several times, repeat buyer, Highly Recommend using mResell
5.00
Excellent

Date of publication
03/12/2018
Date of order
25/11/2018
03/12/2018
Excellent service, phone arrived promptly, and as discripted.
5.00
Excellent

Date of publication
03/12/2018
Date of order
26/11/2018
03/12/2018
Received the laptop within two days of ordering, laptop is in perfect condition. Amazing value for money. Thank you Would recommend to all
5.00
Excellent

Date of publication
30/11/2018
Date of order
23/11/2018
30/11/2018
So far all good.delivery,goods,andservice
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Fantastic service, purchased an imac it's an immaculate condition, will definitely use again
5.00
Excellent

Date of publication
24/11/2018
Date of order
17/11/2018
24/11/2018
Would defiantly recommend and buy again from mresell
5.00
Excellent

Date of publication
20/11/2018
Date of order
31/10/2018
20/11/2018
awesome
5.00
Excellent

Date of publication
19/11/2018
Date of order
12/11/2018
19/11/2018
Excellent Service. Product description was accurate.
5.00
Excellent

Date of publication
19/11/2018
Date of order
12/11/2018
19/11/2018
All arrived as expected. Accurate product description.
5.00
Excellent

Date of publication
18/11/2018
Date of order
11/11/2018
18/11/2018
Only received this last Tuesday (now Sunday) and it’s been perfect, no problems at all with it. It came within 1 day as said and was delivered in perfect condition and secured well.
5.00
Excellent

Date of publication
18/11/2018
Date of order
10/11/2018
18/11/2018
Item as described - excellent condition & packaging. Prompt delivery
5.00
Excellent

Date of publication
14/11/2018
Date of order
07/11/2018
14/11/2018
Product received is exactly the same than described on the website. Good delivery.
5.00
Excellent

Date of publication
13/11/2018
Date of order
05/11/2018
13/11/2018
Great service, great product.
5.00
Excellent

Date of publication
12/11/2018
Date of order
04/11/2018
12/11/2018
Unit was like new, looks good and works good.
5.00
Excellent

Date of publication
12/11/2018
Date of order
28/10/2018
12/11/2018
I-pad was 5th item bought from mresell following 2 laptops and 2 phones. All as described and delivered swiftly. Would recommend as great savings over new and to recycle/reuse. I will, no doubt, be shopping here again
5.00
Excellent

mresell.macworld.co.uk customer reviews

mresell.macworld.co.uk

mresell.macworld.co.uk was certified by Trusted Shops on 02/05/2016.

Contact
590 Kingston road
SW20 8DN London
United Kingdom
katrine.viken@mresell.co.uk
mresell.macworld.co.uk
Owner
mResell LTD
590 Kingston road
SW20 8DN London
United Kingdom
Trade register
Companies House 09090840
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mresell.macworld.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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