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wiltonwholefoods.com
Reviews:

4,532 reviews in the last 12 months21,028 total reviews  

4.97
Excellent

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Top positive review

8 Sept 2023
 Verified review
Dear Dan, I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods. Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy. What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared. Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard. Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied. Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work! Best regards,

Top negative review

14 Jun 2023
 Verified review
ordered online, order cancelled as order was out of stock, but happened two days later by which time it was too late to order a replacement elsewhere. Very poor Edit: in response to reply, I was told the item was out of stock so told I could wait until it came back into stock or cancel. I cancelled and bought on amazon instead. I think this is a perfectly fair review considerin the inconvenience
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Reviews for wiltonwholefoods.com

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5 days ago
 Verified review
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5 days ago
 Verified review

First class service

Competitively priced, fast delivery, Wilton Wholefoods never disappoint.
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5 days ago
 Verified review
first class service yet again thankyou
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6 days ago
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6 days ago
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Very quick & polite

Very quick to send out order, large number of products available, polite correspondence
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6 days ago
 Verified review
Excellent quality and always reliable.
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6 days ago
 Verified review
Happy, longstanding Wiltons customer - all good
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6 days ago
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6 days ago
 Verified review

No problem with the goods at all but slow to send them out.

No problem with the goods at all - will definitely use them again. BUT, they were a bit slow getting them despatched.
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Answer by wiltonwholefoods.com
5 days ago
Thank you for your review Sorry you weren't happy with the despatch speed. At certain times of the year (the Easter bank holiday weekend being one of them) we have extended delivery times. This is due to us exceeding the volume that the courier companies can take from us! We've gone to great lengths to keep customers informed about delays in the system; we alert customers about this with the banner at the top of the website, again on the checkout page and finally on the order confirmation. I can see from the order details that your expected delivery date was between 10th and 16th April and your parcel was delivered on the 11th. I'm hoping that we can improve the despatch/delivery performance in time for the next bank holiday weekend. Fingers crossed!
6 days ago
 Verified review

Trusted, tried and tested, go to solution

There are not enough superlatives to describe how wonderful Wilton Wholefoods are. They are my trusted, tried and tested go to solution for every wholefood requirement.
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6 days ago
 Verified review
Everything worked perfectly What more could you ask ?
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6 days ago
 Verified review
Items packed well. Heavy items on bottom. All glass with extra protection.
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6 days ago
 Verified review
The goods were well packed and accurate as always. The only complaint is that DHL left the box outside the front door easily seen from the street, and didn't even bother to ring the doorbell (we were in and have a video doorbell)
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Answer by wiltonwholefoods.com
5 days ago
Thank you for your review That's naughty of the courier (DPD, not DHL). I'll get on to them and raise a complaint.
SS
sarah s.
winchester
6 days ago
 Verified review
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6 days ago
 Verified review
Great selection of products. Using the search button brings up more choice than it first appears there is. Type in what you need and you get all the options and packet sizes. Great service.
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Answer by wiltonwholefoods.com
5 days ago
Thank you for your review. The search is really clever :-) I've got a new website in the works which will make it easier still to select the items you need - without having to use the search feature!
SM
S M.
Northants
6 days ago
 Verified review
Good quality food, well packed and good value.
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Answer by wiltonwholefoods.com
5 days ago
Thank you for your review, I'm so glad you are happy!
SP
S P.
Cambridge
7 days ago
 Verified review
Such a reliable supplier - every time
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Answer by wiltonwholefoods.com
5 days ago
Thank you for your review It's a pleasure to keep supplying you!
7 days ago
 Verified review
Great prices and delivery.
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Answer by wiltonwholefoods.com
5 days ago
Thank you for your review
JG
Jane G.
Glasgow
7 days ago
 Verified review
Simple website to navigate. Good range of products. Good communication and delivered on time.
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Answer by wiltonwholefoods.com
5 days ago
Thank you so much for your review :-)
RB
Richard B.
Woodfalls
7 days ago
 Verified review
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