As usual the product was excellent. I'm afraid on this occasion the supplier was severely let down by the courier. Notified delivery date passed with no further advice from the courier. After four days and no delivery I decided I should collect. After one-and-a-half hours wait - in bitter cold but at least it wasn't raining - I came away with my order, handed over by a rather dour employee who made no attempt to pass the time of day or, god forbid, apologise for the delay. In particular I thought it rather odd that a courier company, in December and with deliveries so far behind schedule, should stick to their routine of not working on Sundays.
Unfortunately this review is not all bells and whistles, placed an order with Wilton on a Sunday and ordered express delivery, order never got despatched till the Tuesday and did not arrive until the Thursday, called Wilton Wholefoods and the woman that answered the phone said I should spend more money for next day delivery (words to that effect), why? They offer three delivery options and I took the middle one which is express, why should I spend £10 more on goods not needed! Because of this and it is not the first time this has happened I will not be ordering from this company again, how ever good the quality is, the service is awful.
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Reviews for wiltonwholefoods.com
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10 days ago
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10 days ago
Choice, value, quality and great service.
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10 days ago
Efficient, and great customer service
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10 days ago
Super Duper!
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11 days ago
Speedy delivery
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11 days ago
Please with order,kept updated on delivery,could change date of delivery.
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11 days ago
Great web site and fast delivery.
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11 days ago
My order arrived two days before the predicted date. All the items were correct and were wrapped and packaged superbly. You cannot get better than that.
Many thanks Wilton
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11 days ago
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11 days ago
Only recently discovered this company.i have to say I think they're great. Quality and flavour i s superb. I bought pudding rice, various herbs, lentils&mixed pulses all really good. The packaging is good and delivery fast. I'm very pleased.
I recommend the nutty crunch granola. A good healthy mix containing whole almonds.
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13 days ago
I have been buying from Wilton Wholefoods for over twenty years. Their quality is always good and delivery is reliable.
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13 days ago
Good products and speedy delivery.
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13 days ago
Wilton whole foods are a very efficient company had everything I ordered and came very quick, everything was very well wrapped and will be using this Company again, keep up the good work, can’t wait to start cooking my curry.
Thank you.
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