wiltonwholefoods.com- Logo - reviews

wiltonwholefoods.com
Reviews:

4,460 reviews in the last 12 months20,710 total reviews  

4.97
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 5 Oct 2021
The Trustmark indicates trustworthy online retailers.
wiltonwholefoods.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

8 Sept 2023
 Verified review
Dear Dan, I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods. Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy. What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared. Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard. Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied. Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work! Best regards,

Top negative review

10 Apr 2023
 Verified review
When we received this item it was well packaged and looked good, however after opening it was NOT air tight it was just wrapped in a plastic bag which is very disappointing. My disabled son has a very strict and clean eating diet and I'm worried it might have got something in there so I really will have to go though a whole 10kgs of almond flour to make sure nothing gets through. I will have to reconsider if I buy here again. 🥺
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for wiltonwholefoods.com

 Sort by  
Relevance
(4356)
(89)
(7)
Reset
8 days ago
 Verified review

A very satisfied customer

I've purchased the products that Wilton Wholefoods sells previously on numerous occasions and I am always happy to return again when I need something. The products are always good quality and they are good value for money. The delivery costs are very reasonable and the products are well packaged. The delivery times are good too. I will be returning to order further products again when I need something. I can definitely recommend them.
Report review
Answer by wiltonwholefoods.com
4 days ago
Thank you for your review and comments :)
29 Feb 2024
 Verified review
Wilton Wholefoods are a national treasure! Excellent produce, prices that IMHO cannot be beaten (and I always check!). Most recent order was Pumpkin Seeds, Sunflower Seeds for my home made granola. The sunflower seeds are the biggest I have ever seen and the pumpkin seeds are also large and perfect. No dust or bits in the bottom of these bags. Now I need to order some more coconut flakes as I am short of those now. Love them!
Report review
Answer by wiltonwholefoods.com
1 Mar 2024
Thank you for your fab review and feedback!!
12 Mar 2024
 Verified review
Simple effective transactions every time. Price is ok, as a business we always want things cheaper so we are never truly happy on that front. But we get what we need in a prompt manner so thanks for that and the quality is high. Would buy other products if the price was the same as other sellers but that is why we shop around. Been regularly buying from wilton over the past year.
Report review
Answer by wiltonwholefoods.com
13 Mar 2024
Thank you for your review :)
DW
Derrick W.
Ballaugh
28 Feb 2024
 Verified review
Perfectly packaged (by Kirsty) delivery using re-cycled packaging where possible. We went for the bulk buy prunes (10Kg) this time and they are great! The Garlic Pickle and Hot Mango Pickle are new to us and they are very good!! Along with all the other goodies received we are well stocked for a while. Keep up the great work Dan & Team.
Report review
Answer by wiltonwholefoods.com
28 Feb 2024
Thank you for your fab review!
7 Mar 2024
 Verified review
Quick delivery, very well packaged, and hugely refreshing to find a company offering Royal Mail as a delivery option. Couriers are fine if you live in a lot of the UK, but often ridiculously expensive if you live in more ‘remote’ postcodes. How nice to find a company that doesn’t insist on courier delivery only!
Report review
Answer by wiltonwholefoods.com
8 Mar 2024
Thank you for your review and feedback :)
3 Mar 2024
 Verified review

Always great service

I love the service and the quality of the food from Wilton Wholefoods. They always keep you informed if there is a problem (which is rare) and despatch and delivery times are great. I love that you can choose which delivery service you can use. My favourite to buy is the Breakfast Boost
Report review
Answer by wiltonwholefoods.com
4 Mar 2024
Thank you for your lovely review and comments :)
6 Mar 2024
 Verified review
Become a repeated customer since found this shop when initially looking for some good quality walnuts (tried a few other shops, but not fresh..) Happy about all products are fresh and high quality. Prices is good too. Better can have some loyalty customer program promotion
Report review
Answer by wiltonwholefoods.com
6 Mar 2024
Thank you for your review :)
14 Mar 2024
 Verified review
Excellent! I had an enquiry about the order I placed and had a quick helpful resolution. Excellent sevice, great quality products and excellent customer service. Items packaged safely and arrived in good condition. Would definitely order from them again and recommend
Report review
Answer by wiltonwholefoods.com
15 Mar 2024
Thank you for your review and feedback :)
RL
Rune L.
Oxford
5 Mar 2024
 Verified review

Speedy delivery, good value

Had nuts delivered within 48 hours of ordering. Good quality products, and at a very reasonable price. A couple of the items were trying new things, not quite to my taste, but nothing objectively wrong with them. And the rest fully meeting expectations, as usual.
Report review
Answer by wiltonwholefoods.com
6 Mar 2024
Thank you for your review :)
9 Mar 2024
 Verified review

Contacted me immediately they spotted a…

Contacted me immediately they spotted a hitch with my order and managed to resolve it within the week, many thanks. My only slight whinge is that I’m automatically given DPD as a courier and I can’t see how to change it to EVRI their alternative courier!
Report review
Answer by wiltonwholefoods.com
11 Mar 2024
Thank you for your review, sorry to hear you had a problem, but pleased we were able to resolve it! You should be able to choose from a selection of couriers when you place your order but do get in touch if you are having problems doing this next time :)
2 days ago
 Verified review

Good as always

Thoroughly satisfied with the whole purchase experience. The ordering process is robust, complemented by good quality products. Additionally, it's beneficial to see a products best before date and current stock quantity displayed on the website.
Report review
Answer by wiltonwholefoods.com
2 days ago
Thank you for your review and feedback :)
2 days ago
 Verified review

Good company & excellent products

My order was delivered in a very timely fashion, I was kept informed of its progress..it was packed well, and I liked that I got to choose which delivery company was handling my order. Very pleased with my products, I can highly recommend.
Report review
Answer by wiltonwholefoods.com
2 days ago
Thank you for your review and comments :)
11 days ago
 Verified review
The prices for the items I bought were very reasonable, especially since they are hard to find elsewhere. Delivery was quick. The glass jars were packaged thoroughly in layers of buubblewrap ensuring there was little or no chance of breakage.
Report review
Answer by wiltonwholefoods.com
10 days ago
Thank you for your review and feedback :)
1 Mar 2024
 Verified review
I love the choice of products and different available sizes which make things much easier with orders. Everything is excellent quality and delivery is fast and reliable too. I don't think anything needs to be any better than it is already.
Report review
Answer by wiltonwholefoods.com
1 Mar 2024
Thank you for your fab review and comments!
CS
9 Mar 2024
 Verified review
Been using Wilton for a few years now always good products & service. This time there was a problem that occurred during delivery as box was damaged and bag of lentils burst but it was dealt with quickly and a refund issued. So thank you.
Report review
Answer by wiltonwholefoods.com
11 Mar 2024
Thank you for your review and feedback :)
12 days ago
 Verified review
Absolutely delicious products, high quality with good use by dates. very impressed with the choices on the website and the fair prices. Received my first order safely packaged in good time. Thank you, I will be ordering again!
Report review
Answer by wiltonwholefoods.com
10 days ago
Thank you for your review and kind comments :)
6 days ago
 Verified review
I love receiving a Wilton parcel even though I know what’s inside! The parcel is always packed well and the products are excellent. The glacé cherries and Belgian 53% Dark chocolate ( dairy free) are worth a special mention.
Report review
Answer by wiltonwholefoods.com
4 days ago
Thank you for your review and comments :)
GH
Gordon H.
Brentwood
29 Feb 2024
 Verified review

Excellent supplier

Have been a customer for many years and am always amazeded by the wide variety and quality of the items. Would never look elsewhere if I want spices, flour or pulses. I will continue to buy from Wilton without hesitation.
Report review
Answer by wiltonwholefoods.com
1 Mar 2024
Thank you for your lovely review and for being a long standing customer :)
10 Mar 2024
 Verified review

5 STAR ITEMS

Each order I receive is 5 star. The herbs and spices are always quality . The items are well packed and delivered promptly . They are certainly good value for money so thankyou for this order and all the previous orders.
Report review
Answer by wiltonwholefoods.com
11 Mar 2024
Thank you for your lovely review and feedback :)
7 Mar 2024
 Verified review

I'm a repeat customer with good reason.

Great prices, delivered quickly with good communication, as always. I know you can't do it yet, but one day perhaps paper bags with a waterproof coating that will biodegrade instead of the plastic bags would be great.
Report review
Answer by wiltonwholefoods.com
11 Mar 2024
Thank you for your review :)