wiltonwholefoods.com- Logo - reviews

wiltonwholefoods.com
Reviews:

4,460 reviews in the last 12 months20,710 total reviews  

4.97
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 5 Oct 2021
The Trustmark indicates trustworthy online retailers.
wiltonwholefoods.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

8 Sept 2023
 Verified review
Dear Dan, I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods. Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy. What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared. Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard. Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied. Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work! Best regards,

Top negative review

10 Apr 2023
 Verified review
When we received this item it was well packaged and looked good, however after opening it was NOT air tight it was just wrapped in a plastic bag which is very disappointing. My disabled son has a very strict and clean eating diet and I'm worried it might have got something in there so I really will have to go though a whole 10kgs of almond flour to make sure nothing gets through. I will have to reconsider if I buy here again. 🥺
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for wiltonwholefoods.com

Sort by  
Latest first
(89)
(7)
Reset
7 days ago
 Verified review
fast delivery. Great products
Report review
Answer by wiltonwholefoods.com
4 days ago
Thank you for your review
11 days ago
 Verified review
No complaints
Report review
Answer by wiltonwholefoods.com
11 days ago
Thank you for your review
12 days ago
 Verified review
Very tasty and good value, delivered on time.
Report review
Answer by wiltonwholefoods.com
11 days ago
Thank you for your review :)
15 Mar 2024
 Verified review
Report review
IS
Iain S.
BARROW-IN-FURNESS
12 Mar 2024
 Verified review
Report review
9 Mar 2024
 Verified review
Fresh
Report review
Answer by wiltonwholefoods.com
11 Mar 2024
Thank you for your review
7 Mar 2024
 Verified review
Reliable service. Great products. Fast delivery.
Report review
Answer by wiltonwholefoods.com
8 Mar 2024
Thank you for your review :)
4 Mar 2024
 Verified review
Affordability and size of the product. Ease of buying and speed of delivery. Packed really nicely.
Report review
Answer by wiltonwholefoods.com
4 Mar 2024
Thank you for your review :)
JB
Joseph B.
Edinburgh
1 Mar 2024
 Verified review

very reliable delivery

pro my order was sent very quickly within a few days con it was quite a few pounds more than before
Report review
Answer by wiltonwholefoods.com
4 Mar 2024
Thank you for your review and feedback; we have had to put some of our prices up to rising costs etc. but have tried to keep things as low as possible :)
26 Feb 2024
 Verified review
Report review
18 Feb 2024
 Verified review
Still waiting for my order
Report review
Answer by wiltonwholefoods.com
18 Feb 2024
Thank you for your review I'm sorry you don't have your parcel. This is strange since I can see from the tracking that it was delivered to you on the 9th February. I can also see that the GPS of the delivery was correct and the photo shows the parcel next to a white wall. Would you mind checking your emails from the 9th and see if there's one that says "we have delivered your wilton wholefoods parcel"? There should be a link to the photograph too. I'm concerned that if the parcel has been left outside for 9 days, that it won't be much good now but it would still be good to know if you find it. Please let me know how you get on - our email address is shop@wiltonwholefoods.com Thanks, Dan
17 Feb 2024
 Verified review

Still the best on the market

Several years now I'm buying from them and the product is always quality. Never had a problem and the delivery is prompt,no delays at all. The best price and quality on the market. Plus their communication is fast and friendly.
Report review
Answer by wiltonwholefoods.com
19 Feb 2024
Thank you for your review!
12 Feb 2024
 Verified review
Easy to find products and order. Prices reasonable
Report review
25 Jan 2024
 Verified review
Report review
21 Jan 2024
 Verified review
Report review
8 Jan 2024
 Verified review
Liked reasonable prices and eco friendly packaging and good service. Don't like plastic jars and lack of refill packs Otherwise would give 5stars
Report review
Answer by wiltonwholefoods.com
8 Jan 2024
Thank you for your review! There is actually a very good reason why we don't offer refill packs for the spice tubs. It's because spices require a composite film in order to stay fresh and not transfer their aroma to other products. Composite films aren't recyclable (yet) so it doesn't make sense to refill a pot that is easily recyclable with product from a pack that can't be recylcled! The tubs are made from PET (the easiest plastic to recycle). I hope this won't put you off shopping with us again. All the best Dan
4 Jan 2024
 Verified review
I would like the option to not use Evri for shipping, a cardboard box on a wet paving slab isn't sensible. Otherwise all is good
Report review
Answer by wiltonwholefoods.com
5 Jan 2024
Thank you for your review, I'm sorry to hear you had a bad experience with Evri, we do offer other delivery options such as Royal Mail and DPD which you can select at checkout :)
28 Dec 2023
 Verified review
A little expensive although good quality
Report review
Answer by wiltonwholefoods.com
4 Jan 2024
Thank you for your review I believe you are referring to the delivery charge. We change our default delivery option from Evri (cheap) to DPD (more expensive) on the run-up to Christmas so that customers would get their goodies on time. Evri is normally our default and is considerably cheaper but can take up to 10 days to deliver. Since people are often in a hurry at Christmas time (and they don't read the estimated delivery time), we thought this would be a good idea! As a result, we've had nobody contact us to complain that their Christmas delivery didn't arrive on time. We are constantly looking to reduce the price of our courier options and are looking at signing up with DHL fairly soon. They offer DPD's speed at a lower price, so it's a win for everyone!
26 Dec 2023
 Verified review
Report review
26 Dec 2023
 Verified review
The fruit is of good quality and I have never had trouble with the service and delivery. All in all I am well satisfied.
Report review
Answer by wiltonwholefoods.com
3 Jan 2024
Thank you for your review :)