wiltonwholefoods.com- Logo - reviews

wiltonwholefoods.com
Reviews:

4,460 reviews in the last 12 months20,710 total reviews  

4.97
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 5 Oct 2021
The Trustmark indicates trustworthy online retailers.
wiltonwholefoods.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

8 Sept 2023
 Verified review
Dear Dan, I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods. Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy. What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared. Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard. Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied. Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work! Best regards,

Top negative review

10 Apr 2023
 Verified review
When we received this item it was well packaged and looked good, however after opening it was NOT air tight it was just wrapped in a plastic bag which is very disappointing. My disabled son has a very strict and clean eating diet and I'm worried it might have got something in there so I really will have to go though a whole 10kgs of almond flour to make sure nothing gets through. I will have to reconsider if I buy here again. 🥺
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for wiltonwholefoods.com

Sort by  
Latest first
(89)
Reset
7 Nov 2023
 Verified review
The service from Wilton is brilliant but the delivery service from Eviri is very disappointing.
Report review
Answer by wiltonwholefoods.com
7 Nov 2023
Thank you for your review, sorry to hear you had a bad experience with Evri. We do also offer delivery via DPD and Royal Mail if that would be better. Or if you are having problems with Evri please do contact us directly and we will do our best to help :)
5 Nov 2023
 Verified review

Good service

Quick delivery Couldn't find any wheat bran
Report review
Answer by wiltonwholefoods.com
6 Nov 2023
Thank you for your review :)
3 Nov 2023
 Verified review
Excellent quality nuts and dried fruit. Quick despatch and a helpful team.
Report review
Answer by wiltonwholefoods.com
6 Nov 2023
Thank you for your review
JB
Jackie B.
Edinburgh
1 Nov 2023
 Verified review
Report review
30 Oct 2023
 Verified review
Very quick delivery, polite delivery person, good condition, still to open it though, very pleased .
Report review
Answer by wiltonwholefoods.com
30 Oct 2023
Thank you for your review :)
MH
Margaret H.
Freshwater IOW
29 Oct 2023
 Verified review
Report review
29 Oct 2023
 Verified review
All delivered as promised. Well packed in a small box saving on packaging and weight etc.
Report review
Answer by wiltonwholefoods.com
31 Oct 2023
Thank you and we are pleased you like our packaging!
23 Oct 2023
 Verified review
The prunes are very nice and soft to eat, I think the best I’ve tasted. The only thing I wasn’t too happy about was they have a preservative in them. Otherwise very good.
Report review
Answer by wiltonwholefoods.com
23 Oct 2023
Thank you for your review; prunes always have a preservative on them as a mould inhibitor but this is listed as harmless so nothing to be concerned about :)
21 Oct 2023
 Verified review

Good products poor delivery

As usual the products are excellent but the courier service was poor. Previous deliveries have been very good but this time the courier was Evri and I was not impressed. I have a delivery safe place listed on my account for greenhouse in rear garden if out but the courier left the parcel by the front door in the pouring rain . The package was also slightly torn probably from being picked up by one hand . The contents were damp but seem to be intact . Previous orders came in a box but this time was loose in a plastic bag which may have added to the tendency to break the cover. The courier sent me an email to say that the delivery had been delayed The next contact next day said that they would deliver “today”with a time slot beginning 10 minutes after the email I read this after the email saying that it had been delivered . We were at home but didn’t hear the doorbell so only knew that the package was delivered after an email telling me that it had been! It was lucky that I checked my email soon after this or the contents could have been soaked I didn’t leave feedback to the courier as they ask about the delivery man rather than the overall process and the poor experience may not have been his fault at least in part - nothing printed on package so don’t know if he had instructions to leave in greenhouse I was very impressed in the past by deliveries by Yodel easy to track delivery on line helpful pleasant drivers and no problems I hope that this was an isolated experience as the products are very good
Report review
Answer by wiltonwholefoods.com
30 Oct 2023
Thank you for your review. I'm so sorry that your parcel was delivered in this state! From looking at the tracking, it appears that Evri had repacked your order after the original box was damaged in transit. The original box was labelled with instructions on where to leave it (safe place) but because the box was lost, the label was lost too! The service used was a "leave safe" service, so that's what the driver did. It's a shame that it didn't go better - after all, the local Evri depot did well to repackage the order and not return-to-sender as is normally the case. We'll make sure your next order is packed well and that the label is on the box. Thanks again, Dan
18 Oct 2023
 Verified review
Great service and, on the whole, good quality.
Report review
Answer by wiltonwholefoods.com
20 Oct 2023
Thank you for your review
16 Oct 2023
 Verified review
Report review
15 Oct 2023
 Verified review
As expected
Report review
Answer by wiltonwholefoods.com
16 Oct 2023
Thank you for your review :)
MK
Mudzy K.
Burnley
8 Oct 2023
 Verified review
Great service and support. Deliveries at times take longer compared to other retailers.
Report review
Answer by wiltonwholefoods.com
9 Oct 2023
Thank you for your review, apologies that you feel the deliveries take longer, we offer various different courier options at checkout including next day delivery if required. If you are having problems with one particular courier, please do let us know and we will see what we can do to help.
8 Oct 2023
 Verified review
The products are good value and arrive on time
Report review
Answer by wiltonwholefoods.com
13 Oct 2023
Thank you for your review :)
4 Oct 2023
 Verified review
Good delivery time ,in a good package .Have not started to use them as yet ,but feel very good.
Report review
Answer by wiltonwholefoods.com
6 Oct 2023
Thank you for your review!
8 Sept 2023
 Verified review

Charles fruity reviews!

My Order arrived very quickly and I can't fault the service.
Report review
Answer by wiltonwholefoods.com
11 Sept 2023
Thank you for your review :)
7 Sept 2023
 Verified review
A little more salt.
Report review
Answer by wiltonwholefoods.com
8 Sept 2023
Thank you for your review. I'm not 100% sure what you mean - are you saying that the Salted Peanuts / Salted Cashews aren't salty enough or that they have too much? Please let us know at shop@wiltonwholefoods.com
6 Sept 2023
 Verified review
Report review
5 Sept 2023
 Verified review
The flour is excellent and is very good for bread making on its own. I have not tried the couscous yet but I am ver pleased with the flour.
Report review
Answer by wiltonwholefoods.com
6 Sept 2023
Thank you for your review. I'm glad you are happy. What will it take for us to earn the extra star to make it 5 out of 5? Please let us know at shop@wiltonwholefoods.com Thanks
22 Aug 2023
 Verified review

extensive stock range

Had the item I required within their extensive stock range. Was a good price & delivered quickly & well packaged. (P.S. I never give 5 stars)
Report review
Answer by wiltonwholefoods.com
23 Aug 2023
Thank you! So pleased you are happy with our products and service :)