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Top positive review
8 Sept 2023
Verified review
Dear Dan,
I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods.
Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy.
What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared.
Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard.
Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied.
Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work!
Best regards,
ordered online, order cancelled as order was out of stock, but happened two days later by which time it was too late to order a replacement elsewhere. Very poor
Edit: in response to reply, I was told the item was out of stock so told I could wait until it came back into stock or cancel. I cancelled and bought on amazon instead. I think this is a perfectly fair review considerin the inconvenience
Love the quality of everything that Ai bought from Wilton
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5 days ago
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High-quality package and content
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5 days ago
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5 days ago
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Very impressed, will buy from them again.
Wide range of foodstuff, accurate information, competitive prices, sliding scale delivery charges, clear, thorough communications - the fruit was good too!
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5 days ago
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I only wish you had an even wider variety i.e. dried parsley and oregano.
Otherwise I am delighted and will return.
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5 days ago
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Incredible dried pears. Very good quality and tasty. Can recommend 100%
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5 days ago
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Lovely apricots received. Full of flavour and plump. Very prompt delivery too
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5 days ago
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Exceptional products in terms of quality and very easy process to order without any hassle. Very pleased.
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5 days ago
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5 days ago
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First class service
Competitively priced, fast delivery, Wilton Wholefoods never disappoint.
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5 days ago
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first class service yet again thankyou
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5 days ago
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5 days ago
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Very quick & polite
Very quick to send out order, large number of products available, polite correspondence
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5 days ago
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Excellent quality and always reliable.
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6 days ago
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Happy, longstanding Wiltons customer - all good
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6 days ago
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6 days ago
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No problem with the goods at all but slow to send them out.
No problem with the goods at all - will definitely use them again. BUT, they were a bit slow getting them despatched.
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Answer by wiltonwholefoods.com
5 days ago
Thank you for your review
Sorry you weren't happy with the despatch speed. At certain times of the year (the Easter bank holiday weekend being one of them) we have extended delivery times. This is due to us exceeding the volume that the courier companies can take from us!
We've gone to great lengths to keep customers informed about delays in the system; we alert customers about this with the banner at the top of the website, again on the checkout page and finally on the order confirmation. I can see from the order details that your expected delivery date was between 10th and 16th April and your parcel was delivered on the 11th.
I'm hoping that we can improve the despatch/delivery performance in time for the next bank holiday weekend. Fingers crossed!
6 days ago
Verified review
Trusted, tried and tested, go to solution
There are not enough superlatives to describe how wonderful Wilton Wholefoods are. They are my trusted, tried and tested go to solution for every wholefood requirement.
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