Reviews for monnierfreres.co.uk



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 133 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 221 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent product and delivery service. Very happy with my new purchase.
5.00
Excellent

Great
5.00
Excellent

Brilliant from start to finish - no issues at all Really chuffed
5.00
Excellent

Excellent service
5.00
Excellent

Great quick service.
5.00
Excellent

Delivery service is good
The product is packaged well
Customer service no existent
3.33
Fair

Quick delivery, lovely service
5.00
Excellent

Very good
5.00
Excellent

All worked well
5.00
Excellent

Ordered items. Were never delivered. Only communication from Monnier Freres, was to notify of a refund. Very dissatisfied
1.00
Very Poor

monnierfreres.co.uk replies: 22/02/2017
Dear Mrs Genia, Sorry to hear that. It seems that your order had some problems with the delivery, Chronopost was note able to deliver it so it came back to us and you have been refunded. We will tell them about your disapointment. Regards, MF Customer Service

Best services
5.00
Excellent

I ordered something for my wife and paid for express delivery. The goods arrived earlier than expected, were well packaged and exactly as expected.
5.00
Excellent

surprisingly quick delivery and well packaged.
5.00
Excellent

My bag arrived very quickly and I was really impressed with the packaging-a lovely monniere freres canvas bag which was a lovely touch. The bag itself is beautiful Thank you
5.00
Excellent

After having looked for a bag for ages, Monnier freres had exactly what I was looking for Fast delivery, convenient, super nice presentation. Overall a great experience and it's safe to say I will do my future shopping for branded things at MF
5.00
Excellent

My favorite shop
5.00
Excellent

Best service ever.
5.00
Excellent

I absolutely love this website, great customer service and great products.
5.00
Excellent

All perfect except that I choose express shipping and took a little bit longer to receive. Customer service was very helpful and they refunded shipping charges. Vey happy
4.67
Excellent

Excellent price for product which was exactly as advertised arrived in 3 days
4.67
Excellent

My gf loved the hand bag so Thanks
5.00
Excellent

The goods arrived on time and were as described. There was the original dust bag included as well.
4.67
Excellent

This is he second time I bought a bag from MF, I absolutely love their website and company.
5.00
Excellent

Goods delivered on time at a great price. Can't fault this website
5.00
Excellent

I ordered a handbag which was delivered in 4 workings days. I am delighted with the bag and it was in the sale so it was great value for money. You also get a 20 discount card in the package for a future order. I am extremely happy with the service and would definitely purchase from this site again.
5.00
Excellent

Searched for these shoes everywhere and finally found them here. Very pleased with how quickly they were delivered and very pleased with the shoes. Would definitely recommend purchasing from them.
5.00
Excellent

The delivery is a little expensive but product arrived perfectly and on time.
4.00
Good

I am more than pleased with my whole shopping experience with Monnieefreres. Easy to navigate site, payment protection confidence, prompt delivery, beautifully wrapped and 20 off next order x thanks
5.00
Excellent

excellent customer service. had some problems entering my discount code - it was resolved immediately. plus on the delivery side, v flexible, so received my delivery in good time.
5.00
Excellent

Great value for money
5.00
Excellent

Speedy delivery - delivered in a couple of days
5.00
Excellent

Love this site, amazing service.
5.00
Excellent

Easy to order and fast delivery
4.67
Excellent

All excellent except goods weren't as I expected, description not full enough.
4.67
Excellent

Good delivery. Good product good price but hope products should come with its own paper bag..
3.33
Fair

Amazing company, very happy customer
5.00
Excellent

Only disappointed that I had to wait for delivery before I could cancel order
4.33
Good

Quick and Easy
4.00
Good

Good
5.00
Excellent

Very satisfied.
5.00
Excellent

monnierfreres.co.uk

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.co.uk

Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with monnierfreres.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.