Reviews for monnierfreres.co.uk



Excellent

4.57/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 829 Trusted Shops reviews collected in the last 12 months.
In total, monnierfreres.co.uk has already collected 1,435 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/10/2018
Date of order
11/10/2018
18/10/2018
Thank you
5.00
Excellent

Date of publication
18/10/2018
Date of order
10/10/2018
18/10/2018
Excellent in all respects
5.00
Excellent

Date of publication
17/10/2018
Date of order
10/10/2018
17/10/2018
Great
5.00
Excellent

Date of publication
13/10/2018
Date of order
06/10/2018
13/10/2018
Excellent service, ordered online, delivered within days and beautiful packaging.
5.00
Excellent

Date of publication
12/10/2018
Date of order
26/09/2018
12/10/2018
No invoice with the package at all. And when I request one, customer service simply refuse to give me a commercial invoice.
2.33
Poor

monnierfreres.co.uk replies: 15/10/2018
Dear John, You can feed your invoice in your MONNIER Frères account. Kindest regards, MONNIER Frères Customer Success

Date of publication
09/10/2018
Date of order
18/09/2018
09/10/2018
love my new coach bag especially with the discount
5.00
Excellent

Date of publication
08/10/2018
Date of order
01/10/2018
08/10/2018
Everything arrived beautifully weapped in dustbags and gift bags. Authentic good quality items really pleased
5.00
Excellent

Date of publication
08/10/2018
Date of order
28/09/2018
08/10/2018
Everything worked very well thank you
5.00
Excellent

Date of publication
08/10/2018
Date of order
30/09/2018
08/10/2018
Prompt replies to queries which is definitely welcome when shopping online. Would definitely buy from them again.
5.00
Excellent

Date of publication
08/10/2018
Date of order
30/09/2018
08/10/2018
Helpful and quick delivery . I made an error with delivery address and they sorted it out . Happy with purchase and would use again
5.00
Excellent

Date of publication
07/10/2018
Date of order
30/09/2018
07/10/2018
Was delighted with my purchase and was kep up to date with my order, will recommend and buy again in the future, very professional.
5.00
Excellent

Date of publication
07/10/2018
Date of order
30/09/2018
07/10/2018
Excellent service, prompt delivery.
5.00
Excellent

Date of publication
06/10/2018
Date of order
29/09/2018
06/10/2018
Great service, fast reliable delivery. I would certainly shop with this company again
5.00
Excellent

Date of publication
05/10/2018
Date of order
28/09/2018
05/10/2018
Effective and efficient thank you
4.00
Good

Date of publication
05/10/2018
Date of order
28/09/2018
05/10/2018
Not had a bad experience yet, will stay a loyal customer
5.00
Excellent

Date of publication
05/10/2018
Date of order
28/09/2018
05/10/2018
Fast and professional
5.00
Excellent

Date of publication
05/10/2018
Date of order
28/09/2018
05/10/2018
Very happy with everything as usual
5.00
Excellent

Date of publication
04/10/2018
Date of order
22/09/2018
04/10/2018
Great bag was updated all the way thank you
5.00
Excellent

Date of publication
04/10/2018
Date of order
27/09/2018
04/10/2018
Really great. Pleased that they use DPD for delivery now
5.00
Excellent

Date of publication
04/10/2018
Date of order
27/09/2018
04/10/2018
Good price, excellent packaging and delivery is quick
5.00
Excellent

Date of publication
03/10/2018
Date of order
19/09/2018
03/10/2018
From19/09 until now I didn’t received my item. And I don’t know where have problems
1.00
Very Poor

monnierfreres.co.uk replies: 04/10/2018
Dear Customer, We are sorry to hear this. Please contact: customercare@monnierfreres.com to know more about your order. Kindest regards, MONNIER Frères Customer Success

Date of publication
02/10/2018
Date of order
25/09/2018
02/10/2018
Excellent. Purchased some Jimmy Choo boots in the sale, still full price everywhere else.
Beautifully packaged, and arrived quickly.
Really happy
5.00
Excellent

Date of publication
01/10/2018
Date of order
04/09/2018
01/10/2018
goods arrived as expected.
5.00
Excellent

Date of publication
01/10/2018
Date of order
22/09/2018
01/10/2018
love the goods and tge delivery
5.00
Excellent

Date of publication
30/09/2018
Date of order
23/09/2018
30/09/2018
Products as described and good value
5.00
Excellent

Date of publication
30/09/2018
Date of order
22/09/2018
30/09/2018
good shopping experience
5.00
Excellent

Date of publication
30/09/2018
Date of order
23/09/2018
30/09/2018
Great offer and super quick delivery
My second purchase from them
5.00
Excellent

Date of publication
30/09/2018
Date of order
22/09/2018
30/09/2018
Good
5.00
Excellent

Date of publication
29/09/2018
Date of order
22/09/2018
29/09/2018
Very fast and convenient with good quality and proper price
5.00
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Excellent service
5.00
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
A+ service
5.00
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Very pleased with my purchase and how quickly it arrived
4.67
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Order came very quickly, with clear communication on when to expect the delivery.
5.00
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Great shopping experience from start to finish. Thanks.
5.00
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Excellent service. Web site easy to navigate. Delivery service very quick and tracking for the purchsse great from stsrt to finish. Highly recommended
5.00
Excellent

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
Reliable fast delivery and excellent product.
5.00
Excellent

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
Fab fast delivery great company to deal with
5.00
Excellent

Date of publication
25/09/2018
Date of order
15/09/2018
25/09/2018
Fast, efficient, quality and professionally packaged.
5.00
Excellent

Date of publication
24/09/2018
Date of order
16/09/2018
24/09/2018
Amazing sevice
5.00
Excellent

Date of publication
23/09/2018
Date of order
16/09/2018
23/09/2018
Great
5.00
Excellent

monnierfreres.co.uk

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.co.uk
Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with monnierfreres.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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