Reviews for monnierfreres.co.uk



Excellent

4.59/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 525 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 633 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Paid for express delivery as it was for a birthday and it did not arrive and after complaining received an inadequate apology.
2.00
Poor

I received an email saying my courier was DHL or Chronopost International. My delivery arrived with another courier DPD, that is fine though confusing. What I didn't like was that DPD sent me a message alerting me I would have received a 1 hour slot time the day of the delivery, so I knew when the courier was coming. They must have forgotten because i never received the time slot.
4.00
Good

Never disappointed when order from monnier freres
5.00
Excellent

After the company ordering system crashed twice and reading some reviews it was pleasant to receive the order promptly and beautifully packed. Well done.
5.00
Excellent

Great
5.00
Excellent

Excellent service. Beautiful handbag.
5.00
Excellent

beautiful packaging, timely delivery and best price on the street.

I love my marc jacobs bag it came safely packed in 2 cardboard boxes (1 a pretty box with a ribbon).
5.00
Excellent

Great service, quick delivery.
5.00
Excellent

Excellent service and Delivery
5.00
Excellent

Very good experience.
5.00
Excellent

Very Fast shipping
4.33
Good

Others seem to have had some disappointing experiences with this supplier but mine was first class. No problems at all, item was as described, arrived when it should have done and splendidly presented. Will certainly consider them again for future purchases.
5.00
Excellent

Excellent
5.00
Excellent

Good efficient service. Well presented.
5.00
Excellent

Good transaction, would use again.
Shoes arrived in good condition
4.00
Good

Super fast delivery to the UK Really pleased,and LOVE my new bag One of the only retailers still stocking it as it was sold out everywhere else
5.00
Excellent

Good
5.00
Excellent

Good shopping experience so far.
Returns -I just have to wait and see.
Price is also competitive. My items arrived on time and I loved the way they were packed.I would recommend the company to everyone and Most definitely will purchase from this store again.
5.00
Excellent

Order was first processed, confirmed and canceled days later. Warehouse stock listed on the website as available does not actually exist. The amount charged is still pending on my payment card and therefore blocked.
1.00
Very Poor

I was at home but the postman didn't ring the bell. He sent the stuff I bought to my neighbors.
3.33
Fair

Brilliant delivery , super fast
4.67
Excellent

Wonderful online shopping experience.Fast delivery of a beautiful bag.Definitely recommend
5.00
Excellent

100 satisfaction
5.00
Excellent

Absolutely amazing service.
Presentation of my product in a beautiful box made it even more special. This company delivers exceptional customer service and the products they sell are 100genuine and come with original packaging. Definitely recommend to friends and family.
5.00
Excellent

Great product and service and I hope my next order is just as good
5.00
Excellent

Fantastic shopping experience
5.00
Excellent

I bought couple of bags from them...excellent quality awesome pricing, it was a huge bargain xx
5.00
Excellent

Everything happened as it says, goods arrived on time, they are always well packaged. Excellent.
5.00
Excellent

Excellent experience
5.00
Excellent

I've ordered several times and the service is always amazing
5.00
Excellent

Perfect thanks
5.00
Excellent

Fabulous shop with fabulous products and extremely good customer service - have used them twice and would always use them again.
5.00
Excellent

Service was excellent, fast and reliable
5.00
Excellent

Absolutely fantastic. Highly recommend A
5.00
Excellent

impressed
5.00
Excellent

quick despatch and beautiful packaging give such an amazing experience.
5.00
Excellent

Great range of high-end accessories
4.33
Good

Great place to shop at A wonderful experience, indeed
5.00
Excellent

Absolument excellent.
5.00
Excellent

They send a totally wrong goods and cannot change goods for me.Poor customer service. They really do not have any responsibility for customer. My biggest mistake is choose this website
1.00
Very Poor

monnierfreres.co.uk

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.co.uk

Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with monnierfreres.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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