Reviews for monnierfreres.co.uk



Excellent

4.55/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 20 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 108 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Fantastic service and goods plus presentation was wonderful.
5.00
Excellent

Customer service very bad as I messaged re a voucher that didn't work and no one bothered to reply.
2.67
Fair

Extremely pleased with my bag The packaging was well presented and my product immaculate.
5.00
Excellent

Yes very good service
5.00
Excellent

I was particularly blown away with the nice gidt wrapping my purchase came with, as well as the present (key and lock).
It made feel special and appriciated and really boosted the experience of buying my Marc Jacobs bag.

Thanks
Charlotte Primeau
5.00
Excellent

Fast delevery
1.33
Very Poor

Delighted with my new Marc Jacobs bag. Loved opening the nice box it came in, which made it feel like an extra special treat as it was one of my 40th birthday presents from my husband.
5.00
Excellent

Perfect
5.00
Excellent

VERY SATISFIED JUST LOVE ANTON HEUNIS JEWELRY BEAUTIFUL PIECES.
5.00
Excellent

Excellent
5.00
Excellent

Faultless. As usual. As always.
5.00
Excellent

Quick efficient service great midseason discount. Thank you
5.00
Excellent

Fine
3.67
Good

Product arrived on time, was exactly as described and beautifully presented in a monnier freres box.
5.00
Excellent

Great site , fab deals and great products. Recommended .
4.33
Good

Easy ordering, good service
5.00
Excellent

Good but very complicated to retund item
4.00
Good

monnierfreres.co.uk replies: 18/05/2016
Dear Customer, thank you for contacting us. We apologize for the delay in a return procedure. Kind regards. MONNIER Frères

Very satisfied. My first ever on-line buy. Your customer services responded to my request for help - and it worked. Love the bag.
5.00
Excellent

Excellent service, I managed to get a Michael Kors bag that was not available in UK, nor was it available in America.
5.00
Excellent

Ordered ALEXANDER MCQUEEN Wallet in January . Satisfied with my purchase, the packaging is a beautiful. Highly recommend this website.
5.00
Excellent

monnierfreres.co.uk

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.co.uk

Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with monnierfreres.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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