Certificate for proidee.co.uk

No. XE0C1014B5BCD8B354440980C37A9D0F9
 

Approved on
26/09/2012
Valid until
25/09/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for proidee.co.uk



Good

4.40/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 373 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 675 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Proidee are excellent, my favourite catalogue
5.00
Excellent

Loved both items, delivered promptly.
5.00
Excellent

Micro smoke & heat Alarms
I required Items as I use Oxygen 16hrs a day( 8hrs at night)
The package secure,,mounting items a doddle..Base 2 screws,Alarm fix /2 Turn into base
As unobtrusive colour & size exactlly that wanted;unseen by my spouse
the alarm was loud. An older smoke alarm on Landing. Heat alarm in kitchen as gas is used.The smoke alarm in lounge with the compressor
GREAT
5.00
Excellent

Yes
5.00
Excellent

I bought 3 items and they all arrived in good time and were good quality. The only issue I had were with the trousers because they were high waisted. I usually have 33" waist jeans but the 34" I ordered were way too small. Proidee provided a free-post return and I requested a 38" replacement which took a while to arrive (waiting for manufacturer) but Trusted Shops extended the guarantee period.
4.67
Excellent

Very good at everything. Definitely recommend.
5.00
Excellent

Goods of good quality and will order again from proidee.
5.00
Excellent

Excellent overall. I am very impressed

(Total rating is not responsive but 5/5)
5.00
Excellent

Have to give full stars - unfortunately there is a manufacturer fault and could not have a replacement.
5.00
Excellent

Everything as expected. Would certainly recommend.
5.00
Excellent

prompt delivery,good quality
4.67
Excellent

We had some misleading delivery info from their carrier, but the overall delivery time was good
4.00
Good

Goods arrived as described, swift delivery arrived earlier than predicted, well packaged goods arrived in perfect condition. Thank you.
5.00
Excellent

This is the first order for this organisation. I was very pleased with the quality of the products I received and would definitely order from them again
4.67
Excellent

very good
5.00
Excellent

The product is alright a bit smaller than I envisaged but it will do. The delivery was slow and therefore too expensive.
3.00
Fair

It as not arrived yet
1.00
Very Poor

proidee.co.uk replies: 12/08/2016
We are happy to confirm that your order is out for delivery today.

Excellent product. Superior to the many imitators
5.00
Excellent

still awaiting delivery or date for delivery
1.00
Very Poor

Things were as expected
4.33
Good

Excellent quality item, but long delivery, which was then delayed by a week.
3.33
Fair

Yes, but delivery did take longer than most online shopping
4.67
Excellent

The chicken roaster was cumbersome to use and did not improve the chicken as compared with my normal roasting method.
The glasses are lovely but taller than expected. You should put the height in the catalogue.
4.33
Good

As ever, goods great, beautifully presented and arrived when they said they would.
5.00
Excellent

Everything great including delivery. Thank you.
5.00
Excellent

Everything went smoothly and satisfactorily.
5.00
Excellent

Goods were delivered swiftly and were exactly as advertised.
5.00
Excellent

Fast delivery.. an easy transaction.. perfect.
5.00
Excellent

First class customer service and delivery. The items purchased are excellent quality.
5.00
Excellent

Very satisfie
5.00
Excellent

The folding mirror would not open. There were no usage instructions included. The UK branch could not help. The goods were returned by them to Germany. We received a full refund. We had requested a replacement and provided credit card details to supply again - providing the item would work. We have heard no more.
2.33
Poor

delivery could be better, otherwise everything was ok
4.67
Excellent

O.K. Satisfied
4.67
Excellent

Satisfactory provision although somewhat overpriced.
4.50
Excellent

The mosquito nets sre s great idea, and fitted the beds well. I like the freestanding design. However, some of the stitching was not great and needed redone to keep them insect proof Took about a week to be delivered. Good communication via email.
4.00
Good

Product is great but delivery was slow
4.33
Good

Goods were delivered a couple of days earlier than I expected and are in use already; as I have dexterity problems I find the flip-up spout a little tricky but it's good to enjoy a soft drink without spilling a drop
5.00
Excellent

Highly satisfied with delivery & quality of goods - exceeded our expectations
5.00
Excellent

High quality goods, at a fair price, with excellent guarantees. Delivery and packaging first class.
5.00
Excellent

Inquiries dealt with promptly.
5.00
Excellent

proidee.co.uk customer reviews

proidee.co.uk

proidee.co.uk was certified by Trusted Shops on 26/09/2012.

For more than 25 years, Pro-Idee has specialised in finding exceptional high-quality products which make life more comfortable, simpler, safer, or just more pleasant. Pro-Idee is renowned for presenting superior products to discerning, sophisticated customers. They are superior to conventional products in at least one of the following areas: Quality, function, originality, authenticity, exclusivity, and design …

Contact
Auf der Hüls 205
52053 Aachen
Germany
info@proidee.co.uk
proidee.co.uk

Owner
Pro-Idee GmbH & Co. KG
Auf der Hüls 205
52053 Aachen
Germany
Trade register
Amtsgericht Aachen HRA 4027
Authorized representative
Dieter Junghans, Ulf Bergjohann
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with proidee.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Who ensures that customer ratings are genuine?
The customer review system is a service of Trusted Shops GmbH. Trusted Shops is the leading trust building provider for online shopping in Europe, ensuring independent and authentic reviews.