Certificate for proidee.co.uk

No. XE0C1014B5BCD8B354440980C37A9D0F9
 

Approved on
26/09/2012
Valid until
25/09/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for proidee.co.uk



Excellent

4.65/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 453 Trusted Shops reviews collected in the last 12 months.
In total, proidee.co.uk has already collected 1,437 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/09/2018
Date of order
11/09/2018
19/09/2018
This company is very good value for the money spent.they package all products,
very carefully.And they arrive on time.Mike
5.00
Excellent

Date of publication
18/09/2018
Date of order
10/09/2018
18/09/2018
Service and products are excellent
5.00
Excellent

Date of publication
17/09/2018
Date of order
09/09/2018
17/09/2018
As good as usual. I'm a loyal customer and here I can find things you don't see everywhere else. great for special presents
5.00
Excellent

Date of publication
15/09/2018
Date of order
08/09/2018
15/09/2018
Easy to use, no problems. Would use again.
4.00
Good

Date of publication
14/09/2018
Date of order
05/09/2018
14/09/2018
Luxury Goods ar Luxury Prices.
Good quality goods from around the world but you do pay a premium for the unusual items that are on sale.
4.67
Excellent

Date of publication
09/09/2018
Date of order
02/09/2018
09/09/2018
Always very pleased with my order and deliverys
5.00
Excellent

Date of publication
06/09/2018
Date of order
28/08/2018
06/09/2018
Great service. Products very good quality handbag gorgeous
5.00
Excellent

Date of publication
05/09/2018
Date of order
29/08/2018
05/09/2018
Not the cheapest shop in the world but so far quality is spot on
5.00
Excellent

Date of publication
04/09/2018
Date of order
27/08/2018
04/09/2018
This is a fantastic online shop to buy really great productsI will always use them,so have a look and see for yourself.Mike
5.00
Excellent

Date of publication
03/09/2018
Date of order
26/08/2018
03/09/2018
nothing to add. satisfactory all round.
4.00
Good

Date of publication
02/09/2018
Date of order
26/08/2018
02/09/2018
I was very impressed with the speed at which my most recent order was executed and delivered.
5.00
Excellent

Date of publication
01/09/2018
Date of order
25/08/2018
01/09/2018
Excellent quality goods delivered in good time.
4.33
Good

Date of publication
01/09/2018
Date of order
24/08/2018
01/09/2018
Delivery times and management used to be less than satisfactory. Much better now.
5.00
Excellent

Date of publication
31/08/2018
Date of order
24/08/2018
31/08/2018
As always, products are of an excellent quality and presentation is good too.
5.00
Excellent

Date of publication
31/08/2018
Date of order
23/08/2018
31/08/2018
We were delighted with the goods but had ordered a white garment and received black.
4.67
Excellent

Date of publication
31/08/2018
Date of order
24/08/2018
31/08/2018
Sizing is a bit of an issue for me when buying clothing, so be careful with the size charts. Pretty good quality goods generally.
My two deliveries came via DPD who at first reported that I had redirected them (I hadn't) and they both turned up together a day later with one of the parcels badly crushed (contents seem ok though).
3.67
Good

Date of publication
25/08/2018
Date of order
18/08/2018
25/08/2018
Always really pleased with all my orders everything is top class and all deliverys
5.00
Excellent

Date of publication
23/08/2018
Date of order
15/08/2018
23/08/2018
Can not fault this company,
5.00
Excellent

Date of publication
22/08/2018
Date of order
15/08/2018
22/08/2018
Easy to use website. Arrived quickly. Excellent products, well packed. My only gripe is that I would like more description in the catalogue, less hyperbole.
5.00
Excellent

Date of publication
22/08/2018
Date of order
15/08/2018
22/08/2018
replacing a thermometer I have had for years.
5.00
Excellent

Date of publication
22/08/2018
Date of order
15/08/2018
22/08/2018
It came quickly and well packaged. It is a birthday gift but I would be very happy to buy it again.
5.00
Excellent

Date of publication
20/08/2018
Date of order
13/08/2018
20/08/2018
Quality goods. Speedy delivery.
5.00
Excellent

Date of publication
20/08/2018
Date of order
11/08/2018
20/08/2018
product as described
5.00
Excellent

Date of publication
20/08/2018
Date of order
13/08/2018
20/08/2018
very easy site to use and customer services are very helpful.
4.00
Good

Date of publication
18/08/2018
Date of order
26/07/2018
18/08/2018
Item bought still to be used.
4.33
Good

Date of publication
14/08/2018
Date of order
07/08/2018
14/08/2018
Excellent service very quick delivery lovely item.
5.00
Excellent

Date of publication
14/08/2018
Date of order
29/07/2018
14/08/2018
Ordered a pair of shoes size UK 9 received a USA 9 there mistake not mine phoned them and was asked to return them which I did at my expense was notified by RMail the next day they have received them I heard a week later from them that they now had them waited another week for the replacement pair to arrive they have sent a UK 9 1/2 luckily they fit general lack of communication and understanding
2.33
Poor

proidee.co.uk replies: 15/08/2018
Thank you for your review. We regret to hear that our service didn't meet your expectations. Our customer service will contact you shortly to discuss a refund of your postage.

Date of publication
13/08/2018
Date of order
06/08/2018
13/08/2018
No complaints whatsoever
5.00
Excellent

Date of publication
13/08/2018
Date of order
06/08/2018
13/08/2018
I brought a vornado 660 air circulator from proidee on 6th August 2018. The delivery was prompt item delivered on 09th August 2018.
5.00
Excellent

Date of publication
12/08/2018
Date of order
05/08/2018
12/08/2018
Customer services the best i’ve come across......
5.00
Excellent

Date of publication
12/08/2018
Date of order
30/07/2018
12/08/2018
The parcel was left outside the door in the rain, despite the fact that I was at home. Also, it could have been left in the porch, where other orders are put when I am out.
2.67
Fair

Date of publication
12/08/2018
Date of order
04/08/2018
12/08/2018
I am impressed with the whole handling of my order. Very prompt , The invoices are well presented , not crushed up like all I have had to " iron " before filing them from most supplier.
Well done
5.00
Excellent

Date of publication
11/08/2018
Date of order
03/08/2018
11/08/2018
The professionalism of this company far exceeds any other, I know of only one that matches its high standards a British company called Lakeland
5.00
Excellent

Date of publication
10/08/2018
Date of order
31/07/2018
10/08/2018
EXCELLENT
5.00
Excellent

Date of publication
10/08/2018
Date of order
01/08/2018
10/08/2018
Delivery was prompt, though still waiting for the second item to be delivered in October. Goods are of excellent quality and so comfortable to wear.
5.00
Excellent

Date of publication
10/08/2018
Date of order
31/07/2018
10/08/2018
Very good quality, well sourced items. A little bit different from other shopping sites.
5.00
Excellent

Date of publication
08/08/2018
Date of order
31/07/2018
08/08/2018
Very good and strong product which I have found very useful.
4.33
Good

Date of publication
08/08/2018
Date of order
01/08/2018
08/08/2018
Brilliant service and very quick delivery , product as described
5.00
Excellent

Date of publication
07/08/2018
Date of order
31/07/2018
07/08/2018
fast, on time delivery, goods as described, good customer information from order to elivery
PERFECT
5.00
Excellent

Date of publication
07/08/2018
Date of order
31/07/2018
07/08/2018
Does what it says on the tin
5.00
Excellent

proidee.co.uk customer reviews

proidee.co.uk

New ideas from around the world.

proidee.co.uk was certified by Trusted Shops on 26/09/2012.

For more than 25 years, Pro-Idee has specialised in finding exceptional high-quality products which make life more comfortable, simpler, safer, or just more pleasant. Pro-Idee is renowned for presenting superior products to discerning, sophisticated customers. They are superior to conventional products in at least one of the following areas: Quality, function, originality, authenticity, exclusivity, and design …

Contact
Auf der Hüls 205
52053 Aachen
Germany
info@proidee.co.uk
proidee.co.uk
Owner
Pro-Idee GmbH & Co. KG
Auf der Hüls 205
52053 Aachen
Germany
Trade register
Amtsgericht Aachen HRA 4027
Authorized representative
Dieter Junghans, Ulf Bergjohann
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with proidee.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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