Certificate for proidee.co.uk

No. XE0C1014B5BCD8B354440980C37A9D0F9
 

Approved on
26/09/2012
Valid until
25/09/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for proidee.co.uk



Good

4.43/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 370 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 895 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent products, excellent service.
5.00
Excellent

Delivery took longer than anticipated, but that's probably down to Yodel; not my favourite courier.
Everything else was fine and I'd use Proidee again without hesitation.
4.33
Good

Takes a long time between ordering and the item being sent
3.33
Fair

Do not know which item this applies to and if it is the air cooler, I have n ot used yet.
Thanks
5.00
Excellent

I did not received my order yet.
I haven't been confirmed if the money been taken from my account.
I didn't know how is the process of my order. I have no idea when I can expect delivery.
So far they only contacted me because I sent them email.
The item looks fabulous on the picture but since it's not with me yet I can't rate it
1.67
Poor

Nice item as described very good service would shop again
5.00
Excellent

The delivery time of over a eek Les far in excess of most other mail order companies. The delivery charges are also expensive.
3.67
Good

Ordered 2 items now. Never receive a confirmation email. Could not describe the delivery as quick. The goods seem OK but not used them as jet. I think you need to look at your customer service.
2.33
Poor

Good quality and on time.
5.00
Excellent

Very reliable and good customer service
4.00
Good

The best company
5.00
Excellent

Like the introduction of the Concorde aeroplane, this electric razor is adsolutely
excellent, and has removed many years of suffering a painful start to each and every
day of my life. The rotary blade electric razor has been totally inadequate for my
kind of beard. With the wet shave option, a blade cartridge is ok for one shave and
then it's a cat's claw quality of shaving after that
5.00
Excellent

I have been a customer since 1990, and have found the customer service always more than excellent.I found great problems on goods arriving usually from Germany, may a quickly say nthing wrong of the merchadice but nothing printed in ENGLISH and we speak English as a common language.so the staff were always ecxellent and more.Good quality prodicts and fashion.
4.67
Excellent

Good communication .
Lovely item.
Very pleased with my purchase .
5.00
Excellent

Good quality products delivered on time
5.00
Excellent

Measurements of hobcover needed adjustment by moving the feet to "sit"properly.
4.33
Good

Best Buy crepe maker love it
2.33
Poor

Interesting, unusual and useful items not available through high street shops - great to browse the catalogues (armchair 'windowshopping'). Good service - only gave 4 stars for delivery due to a problem that was quickly resolved by Pro-Idee staff. Very happy with the products and service, and will definitely use them again - I would have no hesitation in recommending them to others.
4.67
Excellent

The goods arrived in good condition and were just what I wanted.
5.00
Excellent

Ordering is easy, delivery is flawless and the products are great
5.00
Excellent

The seat pad did not match the rest of the seat off colour
2.67
Fair

well fulfilled order
5.00
Excellent

The order was delivered on time and in good condition. The product is as good as described in the catalogue.
5.00
Excellent

Pleased with delivery and service, but thought the purchase was over priced.
4.00
Good

Excellent product
4.67
Excellent

No problems, as it should be.
5.00
Excellent

Many thanks for your prompt delivery of my goods.I will certainly use Proidee again,also your customer service is first classOnce again, many thanks,Mike
5.00
Excellent

Shopping with Pro-Idee Is always a pleasant experience whether by phone or on line.
5.00
Excellent

Quick service. Excellent quality
5.00
Excellent

Yodel UK are useless. Sent parcel to wrong depot and then took days to reroute it. They have no time slots just that the delivery will be some time that day.,
3.67
Good

Ordered another one the following day.
5.00
Excellent

Arrived with in Time frame given pleased with the quality of The goods
5.00
Excellent

My rating speaks for itself
4.00
Good

All ok but delivery could be quicker and packaging better. The box containing my order was a bit crushed, fortunately the items ordered were ok.
4.33
Good

Delivery lead time could be improved upon.
4.67
Excellent

Delivery could be better. Competitors have the edge, on how long it takes for the goods to be received.
4.67
Excellent

Well deserved, brilliant product. Quick delivery and reasonable price.
5.00
Excellent

It was a little slow on delivery
4.33
Good

Fifteen stars says it all.
5.00
Excellent

The goods were as expected and arrived well-packed and on time.
5.00
Excellent

proidee.co.uk customer reviews

proidee.co.uk

New ideas from around the world.

proidee.co.uk was certified by Trusted Shops on 26/09/2012.

For more than 25 years, Pro-Idee has specialised in finding exceptional high-quality products which make life more comfortable, simpler, safer, or just more pleasant. Pro-Idee is renowned for presenting superior products to discerning, sophisticated customers. They are superior to conventional products in at least one of the following areas: Quality, function, originality, authenticity, exclusivity, and design …

Contact
Auf der Hüls 205
52053 Aachen
Germany
info@proidee.co.uk
proidee.co.uk

Owner
Pro-Idee GmbH & Co. KG
Auf der Hüls 205
52053 Aachen
Germany
Trade register
Amtsgericht Aachen HRA 4027
Authorized representative
Dieter Junghans, Ulf Bergjohann
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with proidee.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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