Certificate for proidee.co.uk

No. XE0C1014B5BCD8B354440980C37A9D0F9
 

Approved on
26/09/2012
Valid until
25/09/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for proidee.co.uk



Good

4.42/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 384 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 847 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
This pillow (40 x 80cm) is quite small and would marginally measure this if it was absolutely flattened out. (when plumped up with the stuffing it measures considerably less than stated size) I decided to keep it as I didn't feel that the postage bothways was a worthwhile expense, however it did feel moderately cooler than my usual pillow.
3.00
Fair

Good customer service, value for money ,being kept informed about delivery
Very pleased with my purchase
5.00
Excellent

Excellent quality, delivered without delay.
5.00
Excellent

Good
4.33
Good

goods excellent Delivery could be better
4.00
Good

Really excellent product, delivered early so highly recommended
5.00
Excellent

Item delivered in good time and was of the expected standard - I would certainly use this company again.
The catalogue that came with the delivery was a good thing.
Thank you Proidee.
5.00
Excellent

All went well
5.00
Excellent

Excellent product, quick delivery. Very nice to do business with this company.
5.00
Excellent

Item exactly as described, arrived exactly when it should have and simple to order. The product is a little expensive, but it is incredibly comfortable and very well manufactured. It's a quality product and you get what you pay for.
5.00
Excellent

SUPER
5.00
Excellent

I would use this shop again as they were not too bad .
4.00
Good

Pleased with item except for the fact that I needed to provide my own screws as the ones supplied were too large to go through the holes on the integral bracket
4.67
Excellent

I have used Pro-Idee from time to time and always found that their products came as described. Once I rang them to see if they still had an item I needed and the assistant was very helpful, sending my purchase quickly. I would certainly recommend Pro-Idee if you need something different for someone.
4.33
Good

It was a Christmas order and although late the website gave the impression that it would be Christmas delivery. In the event delivery did not happen until after New Year. We were notified in advance of goods out of stock and expected delivery dates with apologies and offer of money back on goods not expected until May. We chose to leave the order; arrived today (3rd Feb)Excellent quality goods
4.67
Excellent

The blouse is expensive but is extremely well tailored and made of beautifully soft fabric.
4.67
Excellent

Excellent service and goods.
5.00
Excellent

Goods of excellent quality and very nicely packaged.
4.67
Excellent

very nice quality
5.00
Excellent

Would have been 5 stars for delivery if all order had arrived at same time.
4.67
Excellent

proidee.co.uk replies: 30/01/2017
Thank you very much for your feedback. As the items of your order were shipped from different warehouses, they went out in two separate parcels for logistical reasons. Please excuse any inconvenience this might have caused.

Excellent service thank you.
5.00
Excellent

Never dealt with customer service - never had to Very happy with all the products I have bought & love all the innovations. High quality goods.
4.50
Excellent

Excellent service
5.00
Excellent

Quality products, efficient delivery.
5.00
Excellent

No problems
5.00
Excellent

Great product, just what I was looking for. It arrived fairly quickly with some lovely brochures for other products too.
5.00
Excellent

I am really pleased with the applicator. It took a little while to get used to it but it makes things a lot easier for me.
The delivery came as expected and obviously this is good customer service.
I am delighted.
5.00
Excellent

Good product and service
5.00
Excellent

excellent service and quality of products
5.00
Excellent

Arrived as stated, goods as stated, not yet used. Customer service, as shown 5
5.00
Excellent

NO PROBLEMS WITH THIS,MY FIRST ORDER WITH PROIDEE
1.00
Very Poor

There was no option to increase delivery time/speed
4.00
Good

Good service and quality as always
5.00
Excellent

Item delivered promptly. Kept informed of progress. Goods of very high quality & good fit.
5.00
Excellent

All ok
4.00
Good

Delivery on time but condition of package left something to be desired, although contents were in perfect condition.
4.67
Excellent

Good service
5.00
Excellent

very satisfied with everything
5.00
Excellent

My order arrived on time and was as described. so far it works very well
5.00
Excellent

As ordered.
5.00
Excellent

proidee.co.uk customer reviews

proidee.co.uk

proidee.co.uk was certified by Trusted Shops on 26/09/2012.

For more than 25 years, Pro-Idee has specialised in finding exceptional high-quality products which make life more comfortable, simpler, safer, or just more pleasant. Pro-Idee is renowned for presenting superior products to discerning, sophisticated customers. They are superior to conventional products in at least one of the following areas: Quality, function, originality, authenticity, exclusivity, and design …

Contact
Auf der Hüls 205
52053 Aachen
Germany
info@proidee.co.uk
proidee.co.uk

Owner
Pro-Idee GmbH & Co. KG
Auf der Hüls 205
52053 Aachen
Germany
Trade register
Amtsgericht Aachen HRA 4027
Authorized representative
Dieter Junghans, Ulf Bergjohann
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with proidee.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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