drydrinker.comReviews

: 5,228Excellent

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drydrinker.com- Logo - reviews
drydrinker.com- Logo - reviews

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Drydrinker LTD
191-193 High Street
TW12 1NL Hampton Hill Middlesex
United Kingdom
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United Kingdom 09721275

Reviews for drydrinker.com

4.87/5.00
Excellent
How is the rating calculated?

2,292 reviews in the last 12 months

90 %
8 %
1 %
< 1 %
< 1 %
5,228 total reviews

What other customers say about their experience with drydrinker.com

5 days ago
Takes too long to ship but good otherwise
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9 days ago
I didn't rate the Royal Flush Kombucha - very expensive for what it is (tastes of nothing), I did email the company and was ignored
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2 months ago
Its a challenge to find out which beers you would buy again,,,, a number of pretty tasteless, fizzy water at times. Dry Drinker should start recommending the better beers
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2 months ago
My last order took around 10 days to arrive this time it has been quicker
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2 months ago
I only gave the rating of 3 because (i) I had some problems with the online order (eg. confused by "forced" to buy beers in multiples of 12 bottles), which made it difficult to check out; then (ii) couldn't find how to contact customer service with my query. Having placed & paid for the order, it was a long time just "processing". So, delivery rather late - but then perfectly packed!
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2 months ago
In the interests of being helpful. Delivery took a long time in comparison to the next day one has come to expect these days. The beer is good and tasty but the price is simply too high. One would expect to pay a little more than say Becks Blue and there are cheaper versions. But this costs more than a half litre of real taxed beer for a small can! Sorry but that’s the truth as I see it cheers
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3 months ago
There was a delivery problem, but it was followed up and sorted out very efficiently. My only real complaint is that prices are high - the Adnams 0.5% Ghost Ship that I ordered is over twice the price of Tesco's when it's on offer, and , assuming that low alcohol beer has less of a tax element in the price, this seems greedy on someone's part.
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3 months ago
Seems expensive compared with supermarket. £2 for small 330ml tin of Ghost Ship which is just over £1 for a 500ml bottle in local supermarket.
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3 months ago
Slowest delivery during lockdown
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3 months ago
Delivery was fine once got txt from dpd but this was actually outside quoted fulfilment window. I accept these are difficult times though Of the 3 items, 2 were replacements. Really disliked one beer in the mixed case and disappointed another was same as other case in order Customer service, all automated so not much I can say other than it would have been good to be informed about replacements
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4 months ago
My only quibble is on price - I bought Adnams Ghost Ship 0.5%, which under normal circumstances I can get in Tesco for £1 a bottle. How come low alcohol beer isn't a whole lot cheaper with less tax involved?
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4 months ago
Having placed an order for 5 boxes i received only 4. Having then advised by e mail the details of the missing box contents i was sent another incorrect one and following a phone call and further email the correct one was supplied. I fully appreciate the logistical difficulties in supplying orders and know that mistakes happen. The company have allowed me to keep the incorrect box and apologised.
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4 months ago
It was packaged very well, just took a few weeks to come, but understandable at the minute. A really don’t like some of the choices, so a little gutted I bought a dozen of them. No communication from the supplier, I wouldn’t order again as it’s expensive, takes ages and i didn’t like most of them.
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4 months ago
Slow delivery
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4 months ago
Took 11 days to just process my order then a further 3 days for delivery...not good enough when you pay over £13 for delivery. Also 2 of the drinks I ordered were substituted for something else and only found out when I opened the package.
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4 months ago
Ordered during lockdown when the website stated delivery in 5-7 days. Took 10 days to be despatched & a further 2 to arrive - sadly long after my husband's birthday for which it was bought. I understand that these are unusual times, but an update would have been welcome. Couldn't login to my account as would not recognise my email. Good choice of products & husband has enjoyed sampling them,
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4 months ago
Provided alternate choice for part of the order due to no availability. Would have preferred they kept with original order and refund on unavailable, but no communication or option provided on substitute for the out of stock product.
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4 months ago
Delivery took a lot longer than usual but understand due to current situation . We were Sent an alternative to what was ordered- should have really been offered a refund but we were not given an option We do not like what was sent as the alternative so currently not happy with the service
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5 months ago
Generally excellent service, but this time one box came 3 days later than rest of delivery with 1 bottle broken and glass in bottom of box.
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6 months ago
Don’t taste anything like real beer, very poor. The service and delivery was very good
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