Reviews for The Alcohol-Free Shop



Excellent

4.75/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 258 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,881 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/11/2017
Date of order
16/11/2017
23/11/2017
I find the Alcohol Free shop excellent in every way possible. We have a house in Greece and it's no problem for them to deliver our Wines etc to the Courier Company to deliver to us in Greece. We live in Dublin, Ireland , and again the same scenario applies. I wish all Businesses were run in the excellent way that AFS does.
Pauline Reddy
5.00
Excellent

Date of publication
23/11/2017
Date of order
25/10/2017
23/11/2017
Outstanding in all departments
5.00
Excellent

Date of publication
23/11/2017
Date of order
20/11/2017
23/11/2017
There are sometimes problems with breakages but on the whole very good.
4.67
Excellent

Date of publication
23/11/2017
Date of order
31/10/2017
23/11/2017
great products & great service
5.00
Excellent

Date of publication
23/11/2017
Date of order
30/10/2017
23/11/2017
So easy to order..delightful staff...always willing to help with advice,Wines are excellent.
5.00
Excellent

Date of publication
23/11/2017
Date of order
12/11/2017
23/11/2017
I have used this service for quite some time now and they are prompt reliable helpful and friendly and efficient. Highly recommended
5.00
Excellent

Date of publication
23/11/2017
Date of order
15/11/2017
23/11/2017
Everything excellent
5.00
Excellent

Date of publication
23/11/2017
Date of order
28/10/2017
23/11/2017
Products are excellent and delivery as described
4.67
Excellent

Date of publication
23/11/2017
Date of order
20/10/2017
23/11/2017
Always good service. Friendly and helpful staff
5.00
Excellent

Date of publication
11/06/2017
Date of order
06/04/2017
11/06/2017
Very good product and services
4.00
Good

Date of publication
11/05/2017
Date of order
10/05/2017
11/05/2017
The guys have made the transition to AF much easier. Excellent range at a keen price. If you don't like what you ordered, they'll pick it up and credit/replace for you. Dispatch is super quick and they are so nice to deal with. A real pleasure. Can't recommend them enough. My tip for the Summer? Jever Fun. Your'll never touch Becks Blue or Bavaria again.
5.00
Excellent

Date of publication
04/05/2017
Date of order
06/04/2017
04/05/2017
Big turnaround of procedures, customer services, produce care and information. Back to their previously good standard and client care. Clearly one of the few companies in the UK to offer such a wide range of these very accepatable products.
5.00
Excellent

Date of publication
20/04/2017
Date of order
06/04/2017
20/04/2017
Excellent products delivered very quickly what more could you want
5.00
Excellent

Date of publication
19/04/2017
Date of order
06/04/2017
19/04/2017
The wine I got - mostly Carl Jung tasted like grape juice Rather expensive grape juice.
3.67
Good

Date of publication
18/04/2017
Date of order
06/04/2017
18/04/2017
Range of beers and wines, excellent service
5.00
Excellent

Date of publication
17/04/2017
Date of order
06/04/2017
17/04/2017
Some of the beers do not quite have the 'body' that I would like. But apart from that everything is superb.
4.67
Excellent

Date of publication
14/04/2017
Date of order
06/04/2017
14/04/2017
We love their products, all very carefully chosen. If there has been a mistake, they have corrected it in record time and with zero financial penalty for us. We have been ordering from them for years and plan to continue.
5.00
Excellent

Date of publication
14/04/2017
Date of order
06/04/2017
14/04/2017
Very good experience.
5.00
Excellent

Date of publication
13/04/2017
Date of order
06/04/2017
13/04/2017
I had an incident where bottles were broken in transit. On contacting customer services a new box arrived next day to replace broken bottles, with no quibble .
Very brilliant service.
5.00
Excellent

Date of publication
13/04/2017
Date of order
06/04/2017
13/04/2017
5 star goods,delivery & customer service i have already placed another order
5.00
Excellent

Date of publication
12/04/2017
Date of order
06/04/2017
12/04/2017
I bought the alcohol free beer selection, which has lots of choice and is competitively priced.

Ordering was easy
4.67
Excellent

Date of publication
12/04/2017
Date of order
06/04/2017
12/04/2017
Parcelforce let them down on delivery. A few orders have contained breakages. The Alcohol-Free Shop remedied immediately. You can't fault the packaging. It's great to have so much choice for the non drinker in one place.
4.67
Excellent

Date of publication
12/04/2017
Date of order
06/04/2017
12/04/2017
Wine is fantastic as is the delivery service
5.00
Excellent

Date of publication
12/04/2017
Date of order
06/04/2017
12/04/2017
It did what it said on the tin
5.00
Excellent

Date of publication
12/04/2017
Date of order
06/04/2017
12/04/2017
Excellent customer service and wide range of products.
4.67
Excellent

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
Delivery very torturous compared to Amazon but goods are great and got me through alcohol free LENT thanks
3.00
Fair

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
Best choice of non-alcoholic ales and wine I've found. Recent delivery resulted in breakages en route but customer service was excellent in informing me what had happened, along with a commentary until a new shipment was delivered.
4.67
Excellent

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
A great range of non alcoholic beers. Service and delivery are 1st class.
5.00
Excellent

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
great drinks and great service, huge help to us in cutting down on alcohol.
5.00
Excellent

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
First time i had to show a receipt to customs to get the goods. Excelent when i finaly got it. Second time the customs have taken it. They wanted me to show an import lisens.i am a privat person, not a firm. I guess They have sendt it back to
the shop. A big blow not to get the goods.
3.33
Fair

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
This shop was a lifeline just as I was starting out AF. The selection of beers and wines is simply brilliant. I particularly liked the preselected cases just to get you started.
5.00
Excellent

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
Good service for those wanting good quality non-alcoholic wine but disappointing to have to pay a significant delivery charge- if it was free I would order more often.
4.00
Good

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
Extremely disappointed with the initial attempts at delivery, during which we were first sent the wrong item, then told the replacement had been delivered when it hadn't, and then had the initial order collected well after the time window we'd been promised. Changing courier companies should be a massive priority. But the follow-up customer service was good and the beers themselves were superb.
3.33
Fair

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
A good range of products and very quick delivery I have used this trader on numerous occasions.
5.00
Excellent

Date of publication
11/04/2017
Date of order
06/04/2017
11/04/2017
Staff always friendly and helpful, advised me of expected delays and offered alternatives. Delivery always on or before scheduled date. Goods carefully packed. Quality excellent.
4.67
Excellent

Date of publication
10/04/2017
Date of order
06/04/2017
10/04/2017
Courier service let you down twice , 2 cases damaged.
But customer service excellent, refunded immediately. Will certainly use again.
4.67
Excellent

Date of publication
10/04/2017
Date of order
06/04/2017
10/04/2017
First class service
5.00
Excellent

Date of publication
10/04/2017
Date of order
06/04/2017
10/04/2017
Been using then for ages. V reliable
4.00
Good

Date of publication
10/04/2017
Date of order
06/04/2017
10/04/2017
Great products and prices, speedy delivery. Customer Service is second to none having had a minor issue it was resolved very quickly with total honesty and satisfaction. Would definitely recommend this business.
5.00
Excellent

Date of publication
10/04/2017
Date of order
06/04/2017
10/04/2017
Order arrived very promptly but one bottle was broken on arrival. Contacted by email and received pretty instant reply and credit for damage. Will use again.
4.67
Excellent

The Alcohol-Free Shop customer reviews

The Alcohol-Free Shop

Contact
Units 1 & 2 Manchester Ind. Pk., Holt St., Newton Heath
M40 5AX Manchester
United Kingdom
info@alcoholfree.co.uk
The Alcohol-Free Shop

Owner
Padimax Limited T/A The Alcohol-Free Shop
Units 1 & 2 Manchester Ind. Pk., Holt St., Newton Heath
M40 5AX Manchester
United Kingdom
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with The Alcohol-Free Shop in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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