Certificate for ligo.co.uk

No. XDC63420C6967A2CC045C3C554DA640A7
 

Approved on
02/06/2014
Valid until
01/06/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for ligo.co.uk



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 112 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 356 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very happy with the overall service. Will be using again.
5.00
Excellent

All fine
5.00
Excellent

Everything as promised, and helpful with the one query I had. Just what you want from a webshop.
5.00
Excellent

Well organised company, clear website, good prices and speedy service
5.00
Excellent

A very easy online transaction with liGo, to buy the Gigaset Trio, and I was able to arrange next-day courier delivery by phoning them after placing the order online. LiGo had an excellent range of phones with details of the features of each one this was very helpful when comparing possible purchases.
5.00
Excellent

The Ligo support people are always excellent and helpful - even months after you bought the product. They come highly recommended.
5.00
Excellent

The 'phone ordered did not have a "speaker 'phone" function. When I mentioned this I was given precise details of how to get a replacement that had this necessary function. Thank you
4.33
Good

I have found LiGo most helpful on every occasion that I have called them for advice; this time was no exception. My previous purchases have all been at very competitive prices and delivered promptly An excellent company to deal with.
5.00
Excellent

I have ordered several items from LiGo and their service was outstanding in every instance. Their prices are also very competitive so there really isn't a reason to buy from anyone else.
5.00
Excellent

Very easy to deal with.
I did have an issue with a faulty headset, but the process of replacing was all handled very quickly and easily.
4.67
Excellent

Very helpful and efficient customer support by Lindsay.
5.00
Excellent

I am regular online buyer. My experience with Ligo is a very positive one.
Easy to place an order and the order is followed up until delivery was made.
Deliver arrived in just a few days even in my case. (I live in Gran Canaria Island out in the Atlantic Ocean).
Support i needed was given within few hours.
5.00
Excellent

More than satisfied .Had to wait quite a while (suppliers fault not yours) but it was well worth the wait. Having to sort them out myself I found no problems you just put all the tel.numbers in one phone press a button and they automaticly go into the other two, magic
5.00
Excellent

Ligo if v. efficient and fast service.
Very friendly and courteous.
A pleasure to do business with
5.00
Excellent

Satisfied with customer service but unhappy with issues with the product
4.00
Good

well satisfied and product exceeds my expectations but I fear it will take me some time to get to grips with it.
4.67
Excellent

I have been entirely satisfied with Ligo's service, both pre- and post-sale, as they gave good helpful advice to steer me through their wide range of cordless DECT phones to help me decide which ones to buy, and then the delivery was within only a couple of days as promised.
5.00
Excellent

great service
5.00
Excellent

Excellent customer service.
5.00
Excellent

I was satisfied with the service although the item was out of stock I was kept informed as to a future delivery date and the phones were delivered as promised on time.
5.00
Excellent

I asked for advice first, as I wanted to replace a BT Synergy system which did not have enough phones or range.
I was advised to buy the Panasonic 6 phone system with repeater. The system gave more than adequate coverage without the repeater which was not therefore required. It was returned Freepost and refunded very promptly.
Perhaps it would have been better to make the repeater an option.
5.00
Excellent

I was very satisfied with the service provided by Ligo. Any questions I asked were answered quickly and the assistant was very knowledgeable.

I returned an item and purchased another. They just issued a return label with free P&P. A refund was issued very quickly.
5.00
Excellent

I have purchased from LiGo on three occasions in the past and recently found myself having to return a duplicated order (my fault). They have always been excellent every step of the way. A 5 Star supplier that I am more than happy to recommend.
5.00
Excellent

Easy to place the order which was well packaged and arrived on schedule, you can't ask for better than that. Great company to deal with.
4.67
Excellent

Efficient service and quality product
5.00
Excellent

great product at good price...missing power lead very quickly rectified
5.00
Excellent

An initial query was answered promptly and comprehensively prior to placing an order. The product which was despatched quickly was as described. I am now about to place a further order on Ligo for another member of my family.
5.00
Excellent

Placed my order on a Sunday and was expecting my order to be with me by Wednesday, but nothing arrived. Had to contact them twice before my order arrived, which was almost a week later. It seems as though Ligo do not track their orders efficiently. A lot of hassle and would not order from them again.
2.67
Fair

All ok
4.67
Excellent

I have used LiGo in the past and will continue to do so as the level of customer service that they provide is excellent. I had a handset that went faulty and they sent out a replacement to me within two days - well done, many thanks.
5.00
Excellent

Goods as described, prompt .delivery.
An initially enquiry to customer services was also answered promptly and comprehensively.
5.00
Excellent

Very pleased with the explanation of the various options I shortlisted and I believe I selected the correct item; ideally suited for my purpose. Ligo didn't have an option for additional comments during order but Lyndsey arranged the Courier to be notified where the deliver the package in case I'm not home.
5.00
Excellent

Excellent and speedy customer service
5.00
Excellent

Excellent service from Ligo - concern over Hermes delivery as unable to track the package and needed to ensure we were in for delivery and to sign. The local delivery agent knows me and knew I couldn't get to the door quickly due to disability. If it had been another agent, they would have assumed no one was in and returned the goods to the distribution depot. (Tracking number not recognised)
4.33
Good

I had to query 'Was there a problem' Should have been told
4.67
Excellent

Delivered quickly
5.00
Excellent

Original product out of stock- immediate alternative provided.
Product works perfectly.
Will use Ligo again.
5.00
Excellent

highly recommend great prices and customer service is exceptional,
I unfortunately had a phone breakdown after 18 months of use and it was
replaced completely free of charge within a week of reporting it.
5.00
Excellent

Very satisfied with service. Had to send back purchase but only because I could not use it with my existing equipment. All communication was done very quickly and efficiently. Would recommend to anyone. Thanks.
5.00
Excellent

An easy supplier and very supportive. Had a slight problem with one item and the return service was free and very efficient. Will use them again.
4.67
Excellent

ligo.co.uk customer reviews

ligo.co.uk

ligo.co.uk was certified by Trusted Shops on 02/06/2014.

Contact
1st Floor, 176 Bath Street
G2 4HG Glasgow
United Kingdom
info@ligo.co.uk
ligo.co.uk

Owner
liGo Electronics LTD
1st Floor, 176 Bath Street
G2 4HG Glasgow
United Kingdom
Trade register
Registered in England & Wales Company No: 04940332
Authorized representative
Daniel Stockhaus
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with ligo.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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