lizengo.co.ukReviews

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lizengo.co.uk -

lizengo is a young online shop which is open to the world and internationally positioned that specialises in the sale of download software by prominent manufacturers. Our aim is to always offer our customers quality products at great prices. We cater to both individual and business customers alike. We are always available to offer you expert advice by phone, live-chat or email - furthermore, we also offer assistance to help you install your software. While focusing on Microsoft products, we don't shy away from also obtaining more complex niche products for our customers to ensure they always enjoy the best possible buying experience. Our versatile range of products is continually being expanded so we can always offer you up-to-date software products at attractive prices. The experience of over 2,000,000 satisfied international customers speaks for itself.
Contact
Lizengo GmbH & Co. KG
Eiler Str. 3
51107 Köln
Germany
Trade register
Amtsgericht Köln HRA 31074
Authorised representative
Tobias M. Zielke

Reviews for lizengo.co.uk

4.47/5.00
Good
How is the rating calculated?

163 reviews in the last 12 months

77 %
8 %
7 %
3 %
5 %
164 total reviews

What other customers say about their experience with lizengo.co.uk

Sort order Latest first 
We can't rate this purchase because we haven't been able to download the code or even received it!! Please give us a refund.
 
 Verified review|
 Answer by lizengo.co.uk
1 week ago
Dear Customer, We had sent you the product key and download links in a separate email on 8/3/2020 which was the same day that you placed the order. It may be that the email of some providers is automatically routed to the junk mail folder. For this reason, I would kindly ask you to check your junk mail folder as your satisfaction is very import us. info@lizengo.co.uk
2 months ago
Very poor, I have been told this is a scam. Tried to phone, no one available. Tried to email and that was returned as well. Also did not realise they were in Germany, thought they were an English company.
 
 Verified review|
 Answer by lizengo.co.uk
2 months ago
Dear Customer, we've just sent you an email addressing your questions and concerns as your satisfaction is very important to us as we do not see any email having been sent to us by you. If you require any further assistance please do let us know. Our operating hours are Mon-Fri, 7 am - 4 pm. Please look out for an email from info@lizengo.co.uk.
Pity I can't enter a 0. Absolute rubbish. I got a free W10 upgrade from Which site. I would have to be an IT expert to download let alone install from this organisation.
 
 Verified review|
 Answer by lizengo.co.uk
2 months ago
Dear Customer, we advised you to do a fresh installation rather than an in-place upgrade because it is the safest way to do so. We just sent you the cancellation form to fill out as you obviously require a refund. Please return the cancellation form and we will refund your purchase.
my goods failed to download still waiting for my refund
 
 Verified review|
 Answer by lizengo.co.uk
3 months ago
Dear Customer, as your satisfaction is very important to us we've just sent you an email with hopes to resolve this issue promptly. The email contains info on how to download when your internet connection is problematic as well as the cancellation document if you would prefer a refund. Please let us know if we can be of any further help.
3 months ago
Didn't get what I paid for, it never arrived.
 
 Verified review|
 Answer by lizengo.co.uk
3 months ago
Dear Customer, We see that we replied to your initial email with a link that if you click on will open a page in your browser that has the product key and download links in it that we sent you since you cannot seem to find the email in your inbox or spam folder. Please download the software from the page that the link directs you to and let us know if you have any further questions.
3 months ago
Doesn't work.
 
 Verified review|
 Answer by lizengo.co.uk
3 months ago
Dear Customer, Your satisfaction is very important to us. if you need any help with the installation or activation, please contact our customer service: 0800 056 3102 or by email: info@lizengo.co.uk. We'll be happy to help you.
7 months ago
I have tried for several days since I bought and downloaded the software to install it on my laptop I am in daily e-mail contact trying to sort out my problems but nothing works correctly
 
 Verified review|
 Answer by lizengo.co.uk
6 months ago
Dear customer, did you advise us that you require further help? We can surely find a resolution to whatever trouble you experienced with your installation. We can install it for you remotely or guide you through the procedure by phone or a step-by-step guide via email. We assure you we will help you to remedy said issues. Please give us a call or respond to our last email 0800 056 3102
7 months ago
The product did not work
 
 Verified review|
 Answer by lizengo.co.uk
6 months ago
Dear Customer, if you need any help with the installation or activation, please contact our customer service: 0800 056 3102 or by email: info@lizengo.co.uk. We'll be happy to help you.
I have no trust in them. My antivirus program issued a warning about the software I bought.
 
 Verified review|
 Answer by lizengo.co.uk
8 months ago
Dear customer, please excuse the inconvenience Download software that you buy from lizengo is distributed directly by the manufacturer. Antivirus programs often incorrectly send alert messages. You can install the software without any problems. If you have questions, you can consult our customer service at any time.