lizengo.co.uk

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Description
lizengo is a young online shop which is open to the world and internationally positioned that specialises in the sale of download software by prominent manufacturers. Our aim is to always offer our customers quality products at great prices. We cater to both individual and business customers alike. We are always available to offer you expert advice by phone, live-chat or email - furthermore, we also offer assistance to help you install your software. While focusing on Microsoft products, we don't shy away from also obtaining more complex niche products for our customers to ensure they always enjoy the best possible buying experience. Our versatile range of products is continually being expanded so we can always offer you up-to-date software products at attractive prices. The experience of over 2,000,000 satisfied international customers speaks for itself.
Contact
Lizengo GmbH & Co. KG
Eiler Str. 3
51107Köln
Germany
Trade register
Amtsgericht Köln HRA 31074
Authorised representative
Tobias M. Zielke

Reviews for lizengo.co.uk

4.48 / 5.00
Fair
How is the rating calculated?

88 reviews in the last 12 months

79 %
8 %
4 %
2 %
7 %
89 total reviews

What other customers say about their experience with lizengo.co.uk

Sort order Latest first 
A copy of Microsoft Publisher was downloaded quickly but there was no key attached. I tried on several occasions to call the telephone contact number on the website but none of the calls were answered. Eventually an e-mail reached customer service and the key was provided but it should not have been necessary to have my time wasted in doing so.
 
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 Answer by lizengo.co.uk
1 month ago
Dear Customer, Please accept our apologies for the busy phone lines that day. We did supply the key the same day as you made the order and even sent you a link to an HTML version of the email since you reported that it never arrived to you inbox or spam folder. You may want to whitelist emails from us to prevent this in the future. Our software works without the key for up to 30 days.
1 month ago
Good service
 
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1 month ago
Service as it should be.
 
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1 month ago
Doesn't work.
 
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 Answer by lizengo.co.uk
1 month ago
Dear Customer, Your satisfaction is very important to us. if you need any help with the installation or activation, please contact our customer service: 0800 056 3102 or by email: info@lizengo.co.uk. We'll be happy to help you.
1 month ago
Difficult to download (8 attempts over 24 hours) and not easy to find help. Though the product itself is as it should be.
 
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 Answer by lizengo.co.uk
1 month ago
Dear Customer, Please keep in mind that we could have provided you with sound advice on how to prevent your internet connection interruptions from causing you to have to start the download again from the beginning such as by giving you a link to a free internet download manager too. Please feel free to ask for assistance if you experience this again by contacting us. info@lizengo.co.uk
Highly Recommend Lizengo. Delivery of items always on time, Every item works well, Good Customer Service. x2 Thumbs Up
 
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Exccellent.
 
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1 month ago
DELIVERY TIMES ARE TOO LONG
 
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1 month ago
Once i got the hang of it it was simple to use but lm 75 so you young ones will have no trouble
 
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No problems . . . so far
 
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1 month ago
I had trouble with the product key, however, Wesley helped me to rectify it He was very helpful and always replied directly to my queries
 
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Have purchased two and very pleased. Great value and quick response. License checked with slrmgr which showed it was fully valid and not a VLK.
 
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Not much to complain about. Received quick answers to my questions via email. The only small downside was that the website offers a chat window, but then it says no chat partner available and I had to use email...
 
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Windows 8.1 downloaded faultlessly. Product key ran fine. A simple installation.
 
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Easy purchase & download, excellent customer service & support
 
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2 months ago
Excellent service
 
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2 months ago
I bought Microsoft office for MacBook for £164.99and typed in the product key code and it was already in use. I called the lizengo but no answer. I sent an email and explained the situation and they asked me for a screenshot of the error. I do shift work so I couldn’t do it straight away. I sent it to them and still have not been able to get a solution. I also called again but again no answer
 
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 Answer by lizengo.co.uk
2 months ago
Dear Customer, We see that we sent you a replacement key a day before you left this review. Did the replacement key solve the issue? Please accept our apologies for the inconvenience as many of our agents have been away lately due to illness. Please let us know if we can be of further help. Email: info@lizengo.co.uk
2 months ago
Easy and no problems arising.
 
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2 months ago
Very good product, excellent and fast delivery
 
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2 months ago
Efficient and reliable - would use again
 
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