FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,186 reviews in the last 12 months20,117 total reviews  

FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,186 reviews in the last 12 months20,117 total reviews  

Review summary

Customers mostly report positive experiences with FixPart.co.uk. Customers frequently praise the fast delivery, the website's effective search functionality and helpful diagrams, the helpful and responsive support staff, the fair or lower prices compared to other sources, the secure and protective packaging, and the overall fit and function of the parts. Many also report satisfaction with the returns and refund process. However, some customers experience delivery delays or mismatched delivery estimates, difficulty with unclear product naming or missing details, slow replies or insufficient communication from support, issues with incorrect or incomplete items, surprise extra costs such as shipping, expensive parts, and difficulties with returns due to policies or communication. A few also mention receiving damaged or excessively packaged items.

This text was automatically created by an AI system from user reviews.

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Reviews for fixpart.co.uk/en

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Community member 
1 Reviews
Community member 
1 Reviews
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2 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews

Easy to order seal for my washing…

Easy to order a seal for my washing machine. Good communication about delivery. It is now installed and my machine is working efficiently again. Thank you.
Community member 
1 Reviews
Really quick delivery. Good communication and parts packaged well. Easy to find exactly what I was looking for in the website. Would shop here again.
Community member 
1 Reviews
I thought the quality of the product was excellent.
Community member 
1 Reviews
Great part delivered promptly as promised.👍
Community member 
1 Reviews
Delivered quickly the correct parts
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
If I could give zero stars I would it took 5 months to get a fridge door shelf even after contacting them after 2 months of not receiving it said there was a delay with their supplier considering on their website says items in stock immediately delivery
Community member 
1 Reviews
All good, easy order, parts easily identified, quick despatch, well packaged, new motor now installed and my vacuum cleaner working again. Result!
Community member 
2 Reviews
Poor communication on order status
Community member 
3 Reviews
bought a product 7 days ago, was returned to sender, asked fixpart what happened and 4 days later was told that I put the wrong address to which is the same address that I always use with no problems. I have told fixpart to avoid future problems they need to update there address protocols where you only need to input your postcode and it comes up with the addresses and you just select your own. Now fixpart have told me that if I want the product, Again I have to pay for delivery, They have not told me what address they used as I am unsure what the problem is with the original address that I supplied. I already contacted the trusted shops buyer protection as am not sure if it is some sort of scam in order to take more money.
Answer by FixPart.co.uk
Hello, I am sorry to hear that. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Rachel, FixPart customer service
Community member 
1 Reviews
Amazing ! Great communication and speedy delivery , delivered the day after ordering . Definitely will order again . Thank-you
Community member 
1 Reviews
What i ordered was as described, and delivery as you notified me of. Now have my gas hob working properly one again. Thank you.
Community member 
2 Reviews
Excellent part finder and super quick delivery. Only slight moan is the delivery cost of small items.
Community member 
1 Reviews

Great service

Ordered a paddle for Panasonic bread maker. Quick delivery, well packaged. Very happy.