FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,186 reviews in the last 12 months20,117 total reviews  

FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,186 reviews in the last 12 months20,117 total reviews  

Review summary

Customers mostly report positive experiences with FixPart.co.uk. Customers frequently praise the fast delivery, the website's effective search functionality and helpful diagrams, the helpful and responsive support staff, the fair or lower prices compared to other sources, the secure and protective packaging, and the overall fit and function of the parts. Many also report satisfaction with the returns and refund process. However, some customers experience delivery delays or mismatched delivery estimates, difficulty with unclear product naming or missing details, slow replies or insufficient communication from support, issues with incorrect or incomplete items, surprise extra costs such as shipping, expensive parts, and difficulties with returns due to policies or communication. A few also mention receiving damaged or excessively packaged items.

This text was automatically created by an AI system from user reviews.

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Reviews for fixpart.co.uk/en

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Community member 
1 Reviews

Excellent service

Clear description of the part; easy to order and very quick delivery.
Community member 
1 Reviews
Right part,delivered quickly.Thanks
Community member 
1 Reviews
My delivery did not arrive - I raised the concern with Fixpart and I’m yet to get a response. Very disappointing as I cannot use my appliance. I have requested replacements be sent out. All I’m receiving is automated reply’s.
Community member 
1 Reviews
Order was shipped and delivered very quick, one of the item did have some cosmetic damage so that is the reason for 4 Stars.
Community member 
1 Reviews
Easy website to use, good price, correct item which fitted perfectly and delivered in 48 hours
Community member 
1 Reviews
So easy to fine the right part online and delivery was very quick
Community member 
1 Reviews
part as described excellent service
Community member 
1 Reviews
Part fitted excellent service
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Excellent service, was here in the allotted time and fitted!!
Community member 
1 Reviews
Very impressed with product and service. Happy customer!
Community member 
2 Reviews
Community member 
1 Reviews

Don’t rely solely on the model search feature!!!

Used the model number part search to buy a capacitor for our tumble dryer. Granted, it came quite quickly however upon coming to fit, realised they had sent a 15uf when the model needed an 11uf capacitor. I contacted them to request a return/refund and have now been in a back and forth for almost a week , being asked to send pictures for proof of the inside of my machine and the model sticker (like I was lying?) and now have been left on “ we will contact the supplier and let you know”. Let me know what?! I requested a return within 14days of receiving the part, it should have been a straight forward return not all this fuss. Annoyed!
Community member 
2 Reviews

Perfect Replacement

Part was a perfect replacement for my washing machine and with a little tweaking with the holes fitted exactly as it should. Brilliant! Arrived very quickly too!
Community member 
1 Reviews
Still waiting for returns label?
Community member 
2 Reviews
Community member 
3 Reviews

It took a while.

The part which I ordered was difficult to source elsewhere, so in this respect the company was a great asset. However, it did take longer to arrive that I expected.
Community member 
1 Reviews
Part for our Phillips Azur iron ordered and quickly delivered. Iron now working again. Bottom line is, would I use again. Definitely yes!