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Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
It is an issue with customer service. In particular beware if you need to return an item as it costs £6.95.
I hit the wrong button when ordering and realised I had ordered the wrong item - immediately I emailed customer service to ask if my order could be amended. I heard nothing other than an automated reply with a 'ticket number'. The next day I received an email saying my order had been shipped so I again attempted to contact customer service. I finally received a reply at around 11.30am confirming my order had been shipped so it was not possible to amend, despite the fact I had originally made contact nearly 24 hours previously. I was told I could return the item but this would have cost £6.95. Not impressed.
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26 Mar 2024
Verified review
Very expensive postage, doubling the price of goods.
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25 Mar 2024
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Warehouse staff to inform packers when it is a set of items l had a very good bargain from ur company but have had to spend a extra £55
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30 Mar 2024
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Not enough boat fishing gear available, delivery times & delivery cost.
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29 Mar 2024
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Everything went okay order came on time no problems
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12 days ago
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Delivery price is little expensive
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20 Mar 2024
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Price delivery time
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3 days ago
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6 days ago
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12 days ago
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12 days ago
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5 days ago
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Fishdeal.co.uk? Sounds like they should be in the UK, but guess what my order was sent from the Netherlands also took best part of 3 weeks to arrive, also DPD delivery left in a bin, with box already open and rummaged through. Enough for me to realise I won't use them again
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28 Feb 2024
Verified review
Good shop,good products.late delivery
Good shop with good products,just a bit disappointing as a uk customer for delivering. Always delayed doesn't matter if it shows 3 days. Get it like after 10. Once ordered a product which was showing max 7 to 10 days but after 14 days wasn't even dispatched so had to cancel my order.
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3 Mar 2024
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I hadn't factored in the delay with nlpost and customs so the order took a bit longer to get to me, but it was all as described and happy with that
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7 Mar 2024
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Ordering was very easy and delivery was excellent, but when I opened the packets, it looked like somebody wearing the closing as it was dirty
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26 Feb 2024
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Very impressed with service and delivery, but one box was split open and items missing
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6 Mar 2024
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Good range of products and fairly easy to order and purchase.
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3 Mar 2024
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Great bivvy I bought but hard to set up but great service
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