fishdeal.co.uk
Reviews:

1,204 reviews in the last 12 months6,072 total reviews  

4.48
Good
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Top positive review

6 Aug 2023
 Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like. Despite all the negative feedback from other customers, I would buy from them again, without hesitation

Top negative review

5 days ago
 Verified review
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
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Reviews for fishdeal.co.uk

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4 Mar 2024
 Verified review
Ordered a boilie throwing stick weeks ago. Still hasn’t been delivered. Very disappointed as this was a birthday present for my grandson. Ordered lots of things from fishdeal. Never had problem before.
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Answer by fishdeal.co.uk
14 Mar 2024
Hi, Thank you for your review. We are sorry to hear you have not received the order. We have checked our system and see that our team already started an investigation with the courier. Unfortunately, this investigation can take some time to have an update. We also see that our team has offered an alternative solution for you. If you no longer want to wait, please contact our customer service team as soon as possible to solve this for you. Our apologies for the inconvenience. Kind regards, Team Fishdeal.
11 Mar 2024
 Verified review
Service was very good but I must return my order for refund .First time wearing the bib and brace .I water penetration, now wait a return label
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Answer by fishdeal.co.uk
14 Mar 2024
Hi, Thank you for your review. We are sorry to hear of this experience. Our team should have already attended your guarantee request. For any further help on this, please contact out customer service team and they will help you accordingly. Kind regards, Team Fishdeal.
3 days ago
 Verified review
Dont gurantee 2 to 5 days for delievery on website when it took 14 days
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Answer by fishdeal.co.uk
2 days ago
Hi, Thank you for your review. Our delivery times are 2-5 working days. However, in some cases, the couriers may suffer some delays that are out of our hands. In this cases we have a process to follow to enquire with the courier and find the correct solutions for the customer. We apologise for the delay your parcel had suffer. Kind regards, Team Fishdeal
14 Feb 2024
 Verified review
Website is easy to use, I ordered some fishing gear for the first time from this company, they Sent me emails about and delivers, which it was on time. I would use fishdeals again very happy customer.
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9 Feb 2024
 Verified review
First time I ordered for my son he enjoys he's fishing I no you moved to another place and I had to wait longer for my sons fishing parcel which will be here today I hope it's all complete not bits of it it would be better if you email me stages of the parcel on its way from your company as I had to send emails saying when will it be sent out to me thank you
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5 Feb 2024
 Verified review
I had been looking for a bolo rod and found 1 on fishdeal. Great piece of kit, used it 3 times. Great price and quality. Easy to order and service for delivery was very good. Would recommend fishdeal.
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24 Feb 2024
 Verified review

Excellent

Fantastic service from start to finish. Great product at a great price, the communication was spot on and the item arrived quickly and well packaged. Will definitely be using Fishdeal in the future.
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10 Feb 2024
 Verified review

Very good value

They were very cheap compared to tackle shops, if you are happy to wait a couple of weeks it’s well worth it, I happy with the products, the quality of the packaging was secure. All good
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5 Feb 2024
 Verified review
The web site is easy to navigate, a very good selection of products, great service and communications, also very fast delivery, what not to like i would highly recommend.
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30 Jan 2024
 Verified review
Speedy delivery with updates. Hubby was very happy with his rod. Likes the appearance and feel, if it catches him fish he said he'll order another.
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25 Feb 2024
 Verified review
Excellent service. When item was lost in transit there was a very fast response and a replacement sent straight away. Very helpful communication
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10 Feb 2024
 Verified review
Good product line at sensible prices with frequent discounting. Good delivery service via DPD. Happy buying experience. Will use frequently.
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26 Feb 2024
 Verified review
They always have what I need in stock, very competitive pricing and have never missed a delivery, quick and efficient service.
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14 Feb 2024
 Verified review
Fishmeal had the reel that I had been searching for. They delivery charges and time was realistic. And all at a great price!
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17 Feb 2024
 Verified review
Great range great prices delivered fast with great communication what's not to like? Perfect service 100% reccomedation.
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19 Feb 2024
 Verified review
Great site ordered twice now received quickly,no problem. The site has all that you need.
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12 Feb 2024
 Verified review

Product not available in my size…

You dealt with the problem quick and efficiently and I would deal with the company again.
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27 Feb 2024
 Verified review
Products are good, Price even better and was delivered quicker than expected..
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22 Feb 2024
 Verified review
All ways deliver good products could do better with tracking information
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18 Feb 2024
 Verified review
Very fast delivery and product was just as described in the advertisement
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