fishdeal.co.uk

Reviews:

It is an issue with customer service. In particular beware if you need to return an item as it costs £6.95. I hit the wrong button when ordering and realised I had ordered the wrong item - immediately I emailed customer service to ask if my order could be amended. I heard nothing other than an automated reply with a 'ticket number'. The next day I received an email saying my order had been shipped so I again attempted to contact customer service. I finally received a reply at around 11.30am confirming my order had been shipped so it was not possible to amend, despite the fact I had originally made contact nearly 24 hours previously. I was told I could return the item but this would have cost £6.95. Not impressed.

Website claims 2-5 days Max delivery... Been over 2 weeks and no movement on tracking info.... DO NOT USE THIS COMPANY, IF YOU DON'T BELIEVE ME... CHECK OUT THEIR FEEDBACK/REVIEWS.

On their website it states they will try to deliver within 2 to 5 working days. I’m now two weeks in and I have still not received My item I have contacted them and they said they are trying to resolve the issue at this rate. Looks like I will be asking for a full refund and just wasted my time.

Still waiting after 2 weeks for my delivery

Not enough boat fishing gear available, delivery times & delivery cost.

I purchased a rod bag for my son birthday on the 14 March,they said it would arrive in 2-5 days and it’s the 28 th and it’s not here and my son birthday has gone I’ve mailed the company a couple of times and no luck,

Dont gurantee 2 to 5 days for delievery on website when it took 14 days

Very expensive postage, doubling the price of goods.

Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono

Rod I ordered was lost in transport and they don't care. Using UK domain but they are NL. Hopefully PayPal will help me recover my money. To reply below. (Fishdeal deleted it their answer now). They are not telling the truth then as I even had answers from them with tracking number, (once through email and 2nd time via PayPal). Shame I can't add screenshots here.

Price delivery time

Ordering was very easy and delivery was excellent, but when I opened the packets, it looked like somebody wearing the closing as it was dirty

Everything you need to improve!!! Every second order which i do was problematic. Always Missing some products, then you must refund. Or you just forgot to pack some of the items. Like last time. The very special was when they send me empty box from NED to UK. They send netherlands air to england. Do you need more?

Good shop with good products,just a bit disappointing as a uk customer for delivering. Always delayed doesn't matter if it shows 3 days. Get it like after 10. Once ordered a product which was showing max 7 to 10 days but after 14 days wasn't even dispatched so had to cancel my order.

Have not received my order yet

Not turned up yet

It been 2 weeks since I placed my order and I still don't know when it will be delivered as all I've had so far is an email confirming the order. Would not recommend and will never use again

Im waiting more than 2 weeks for my parcel. Evri driver not even tried to deliver this package for me. Now its on the way to sender.....