fishdeal.co.uk

Reviews:

It is an issue with customer service. In particular beware if you need to return an item as it costs £6.95. I hit the wrong button when ordering and realised I had ordered the wrong item - immediately I emailed customer service to ask if my order could be amended. I heard nothing other than an automated reply with a 'ticket number'. The next day I received an email saying my order had been shipped so I again attempted to contact customer service. I finally received a reply at around 11.30am confirming my order had been shipped so it was not possible to amend, despite the fact I had originally made contact nearly 24 hours previously. I was told I could return the item but this would have cost £6.95. Not impressed.

Website claims 2-5 days Max delivery... Been over 2 weeks and no movement on tracking info.... DO NOT USE THIS COMPANY, IF YOU DON'T BELIEVE ME... CHECK OUT THEIR FEEDBACK/REVIEWS.

Fishdeal.co.uk? Sounds like they should be in the UK, but guess what my order was sent from the Netherlands also took best part of 3 weeks to arrive, also DPD delivery left in a bin, with box already open and rummaged through. Enough for me to realise I won't use them again

On their website it states they will try to deliver within 2 to 5 working days. I’m now two weeks in and I have still not received My item I have contacted them and they said they are trying to resolve the issue at this rate. Looks like I will be asking for a full refund and just wasted my time.

Still waiting after 2 weeks for my delivery

Delivery price is little expensive

Not enough boat fishing gear available, delivery times & delivery cost.

Everything went okay order came on time no problems

I purchased a rod bag for my son birthday on the 14 March,they said it would arrive in 2-5 days and it’s the 28 th and it’s not here and my son birthday has gone I’ve mailed the company a couple of times and no luck,

Dont gurantee 2 to 5 days for delievery on website when it took 14 days

Very expensive postage, doubling the price of goods.

Warehouse staff to inform packers when it is a set of items l had a very good bargain from ur company but have had to spend a extra £55

Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono

Rod I ordered was lost in transport and they don't care. Using UK domain but they are NL. Hopefully PayPal will help me recover my money. To reply below. (Fishdeal deleted it their answer now). They are not telling the truth then as I even had answers from them with tracking number, (once through email and 2nd time via PayPal). Shame I can't add screenshots here.

Price delivery time

Good