fishdeal.co.uk
Reviews:

1,220 reviews in the last 12 months6,178 total reviews  

4.51
Excellent
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Top positive review

6 Aug 2023
 Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like. Despite all the negative feedback from other customers, I would buy from them again, without hesitation

Top negative review

25 Mar 2024
 Verified review
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
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Reviews for fishdeal.co.uk

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Latest first
10 days ago
 Verified review

good service

had a problem with order which they sorted very promptly
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10 days ago
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10 days ago
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10 days ago
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10 days ago
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11 days ago
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11 days ago
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It is an issue with customer service. In particular beware if you need to return an item as it costs £6.95. I hit the wrong button when ordering and realised I had ordered the wrong item - immediately I emailed customer service to ask if my order could be amended. I heard nothing other than an automated reply with a 'ticket number'. The next day I received an email saying my order had been shipped so I again attempted to contact customer service. I finally received a reply at around 11.30am confirming my order had been shipped so it was not possible to amend, despite the fact I had originally made contact nearly 24 hours previously. I was told I could return the item but this would have cost £6.95. Not impressed.
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11 days ago
 Verified review
Purchased my item at a great price which I couldn’t be more happier. Great fast delivery
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11 days ago
 Verified review
Website claims 2-5 days Max delivery... Been over 2 weeks and no movement on tracking info.... DO NOT USE THIS COMPANY, IF YOU DON'T BELIEVE ME... CHECK OUT THEIR FEEDBACK/REVIEWS.
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11 days ago
 Verified review
Fishdeal.co.uk? Sounds like they should be in the UK, but guess what my order was sent from the Netherlands also took best part of 3 weeks to arrive, also DPD delivery left in a bin, with box already open and rummaged through. Enough for me to realise I won't use them again
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11 days ago
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Good service
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11 days ago
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12 days ago
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12 days ago
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13 days ago
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Delighted with the product I received and the first class service from FishDeal, however, I was disappointed the the amount of packaging used for two packs of soft plastics. The box was at least ten times the size of the lure packs, You could do a lot better when it comes to packaging.
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13 days ago
 Verified review

First time customer terrible delivery Still not received my item

On their website it states they will try to deliver within 2 to 5 working days. I’m now two weeks in and I have still not received My item I have contacted them and they said they are trying to resolve the issue at this rate. Looks like I will be asking for a full refund and just wasted my time.
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11 Apr 2024
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Very good
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11 Apr 2024
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11 Apr 2024
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Purchased items many times at a lesser cost than most places , reliable and quick delivery
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11 Apr 2024
 Verified review

Great Gear at Reasonable Prices

Great deals, reasonable delivery time
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