Certificate for baer-shoes.co.uk

No. XD44F82E020C7FABD4EC41134D9F3F103
 

Approved on
12/01/2017
Valid until
11/01/2021
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for baer-shoes.co.uk



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 78 Trusted Shops reviews collected in the last 12 months.
In total, baer-shoes.co.uk has already collected 249 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/11/2019
Date of order
11/10/2019
14/11/2019
All good as ever
5.00
Excellent

Date of publication
12/11/2019
Date of order
15/10/2019
12/11/2019
No comments
5.00
Excellent

Date of publication
08/11/2019
Date of order
10/10/2019
08/11/2019
Kept slippers very comfie, returned shoes, too narrow.
5.00
Excellent

Date of publication
04/11/2019
Date of order
07/10/2019
04/11/2019
Excellent product, excellent service....
5.00
Excellent

Date of publication
04/11/2019
Date of order
07/10/2019
04/11/2019
Well made shoes but as I have a narrow foot many of the styles do not suit hence the3. My husband however finds them excellent.
4.33
Good

Date of publication
29/10/2019
Date of order
01/10/2019
29/10/2019
I bought Joe Nimble vegan boots and they are very comfortable and fit perfectly. They are not waterproof though so only suitable for dry weather.
4.67
Excellent

Date of publication
07/10/2019
Date of order
08/09/2019
07/10/2019
A very reliable source of wide and large size footwear.
5.00
Excellent

Date of publication
05/10/2019
Date of order
07/09/2019
05/10/2019
Good Design and very comfortable
5.00
Excellent

Date of publication
03/10/2019
Date of order
05/09/2019
03/10/2019
Simple to order from Germany by free-phone, and prompt dispatch, but it takes about 3 weeks to reach me. Arrived safely and I am yet again very pleased with the shoes and polish. Highly recommended. I wonder how Brexit will affect future orders.
5.00
Excellent

Date of publication
30/09/2019
Date of order
13/09/2019
30/09/2019
ALWAYS GOOD SERVICR. ALWAYS GOOD SHOES
5.00
Excellent

Date of publication
23/09/2019
Date of order
09/09/2019
23/09/2019
Quick & efficient service and good product
5.00
Excellent

Date of publication
21/09/2019
Date of order
24/08/2019
21/09/2019
Worn baer- shoes for over 10 years now and find any other companies shoes simply not as comfortable or wear out quickly, simply the best that I have found.
5.00
Excellent

Date of publication
21/09/2019
Date of order
07/09/2019
21/09/2019
Arrived quickly and in excellent condition
5.00
Excellent

Date of publication
20/09/2019
Date of order
22/08/2019
20/09/2019
Baer out of stock but failed to tell me - they said a letter was sent but I received nothing. Why did they accept the order in the first place. I will not bother trying to buy from them again
1.67
Poor

baer-shoes.co.uk replies: 24/09/2019
We completely understand your disappointment. Most of our online articles have been purchased during sales. As our stocks partly depend on our distribution networks, it may be possible that they are sold out, despite the measures taken to update our website. We hope for your understanding.

Date of publication
23/08/2019
Date of order
26/07/2019
23/08/2019
Supremely comfortable shoes. Would find it hard to go back to any other. I would buy a pair in each colour if I could afford it Prompt delivery and easy returns procedure-shouldn’t think there are many returns here.
5.00
Excellent

Date of publication
20/08/2019
Date of order
23/07/2019
20/08/2019
Excellent shoes providing zero drop (no-heel) designs, and very good quality materials. Very good customer service. No-heel shoes are hard to find so I was very pleased to find these shoes.
4.67
Excellent

Date of publication
18/08/2019
Date of order
21/07/2019
18/08/2019
Delivery times have become faster over the last few years. This is very much a positive for Baer in the U.K.
The high standard of the footwear is maintained but width fittings seem to vary. In this purchase the toe width is proportionally wider than the rest of the foot bed. I’ve had other Baer sandals with similar problems. Shoes usually OK.
4.00
Good

Date of publication
06/08/2019
Date of order
09/07/2019
06/08/2019
Up to standard, as ever
5.00
Excellent

Date of publication
20/07/2019
Date of order
21/06/2019
20/07/2019
Great shoes, great service
5.00
Excellent

Date of publication
18/07/2019
Date of order
19/06/2019
18/07/2019
Delivery is a bit on the slow side, but they do deliver when they say they will. I have not had to use customer services so I don't know how good they are.
But the quality of the footwear I have received is excellent. They give toes wiggle room and they are very comfy, but look good too.
4.67
Excellent

Date of publication
17/07/2019
Date of order
18/06/2019
17/07/2019
The best shoes my feet ever experienced . Very good quality and long lasting and when they get old and you love them , they repair them . Baer inlays significantly reduce my back pain during long walks .
4.33
Good

Date of publication
13/07/2019
Date of order
15/06/2019
13/07/2019
Always excellent - have been buying their shoes for 19 years
5.00
Excellent

Date of publication
10/07/2019
Date of order
12/06/2019
10/07/2019
Good service, good quality product - what else matters?
4.33
Good

Date of publication
05/07/2019
Date of order
07/06/2019
05/07/2019
Despite returning shoes in a damaged box (Puppy 's teeth not mine) exchange shoes arrived and refunds promptly paid back - Thank you
5.00
Excellent

Date of publication
23/06/2019
Date of order
26/05/2019
23/06/2019
The first pair of sandals I ordered did not fit well, I returned them for exchange but instead of crediting them against my exchange order I was charged for another pair of sandals also another £10 for delivery for the exchange. I got no reply as they were closed on Sunday, I 'phoned next day but it was a holiday in Germany. Received a full refund a later that week.
3.33
Fair

Date of publication
19/06/2019
Date of order
05/06/2019
19/06/2019
Excellent Service and delivery. Shoes are beautifully made. I had to replace my sandals that I have had for many years that have had very extensive wear, I would definitely recommend Baer-shoes
5.00
Excellent

Date of publication
19/06/2019
Date of order
14/05/2019
19/06/2019
Excellent service
5.00
Excellent

Date of publication
16/06/2019
Date of order
19/05/2019
16/06/2019
Flexitec not as suitable as I had expected.
4.67
Excellent

Date of publication
15/06/2019
Date of order
18/05/2019
15/06/2019
Shoes arrived quicker than expected. Excellent quality as always. Not used customer services so cannot comment
5.00
Excellent

Date of publication
13/06/2019
Date of order
15/05/2019
13/06/2019
Easy to follow website, and clear images of the shoes. I have been a customer of Baer Shoes for years, so know the quality and comfort of their footwear. I have ordered on line for the last 2/3 times and found it easier.
4.67
Excellent

Date of publication
06/06/2019
Date of order
08/05/2019
06/06/2019
Fantastic quality.
5.00
Excellent

Date of publication
29/05/2019
Date of order
01/05/2019
29/05/2019
Quality shoes, sadly delivery is slow.
5.00
Excellent

Date of publication
27/05/2019
Date of order
27/04/2019
27/05/2019
Phone service is good. Delivery is too slow but the return procedure is good. The website needs mprovement in the accurate description of shoes, as it is difficult to buy online. The "Value" section is all much the same. The 'Description' section can easily be improved. What is needed is a clear distinction between shoes, such as to weight, construction of sole, difference of insole, etc.
4.00
Good

Date of publication
27/05/2019
Date of order
29/04/2019
27/05/2019
At last I have lightweight walking shoes which look attractive are comfortable on my wide feet and bunion joints. Expensive, but worth it. Thank you.
5.00
Excellent

Date of publication
19/05/2019
Date of order
04/05/2019
19/05/2019
Goods ordered many weeks ago - not received. Emailed Baer advising that I am going away for several weeks and had wanted the shoes for the trip so requested cancellation of the order. Have received a note advising my request received but still waiting to hear that order cancelled and payment refunded
3.00
Fair

Date of publication
17/05/2019
Date of order
15/04/2019
17/05/2019
Excellent service, excellent products
5.00
Excellent

Date of publication
12/05/2019
Date of order
14/04/2019
12/05/2019
everything fine. Lovely boots and shoes
5.00
Excellent

Date of publication
05/05/2019
Date of order
31/03/2019
05/05/2019
Baer shoes are not only comfortable and good for your feet but stylish too. I am often complimented on my boots. Delivery is prompt and customer service excellent. Thoroughly recommend both the product and the supplier.
5.00
Excellent

Date of publication
30/04/2019
Date of order
02/04/2019
30/04/2019
Excellent shoes. Very efficient operation. Friendly service. Non better.
5.00
Excellent

Date of publication
27/04/2019
Date of order
30/03/2019
27/04/2019
Baer shoes are the most comfortable shoes you can get well worth the money
5.00
Excellent

baer-shoes.co.uk

baer-shoes.co.uk was certified by Trusted Shops on 12/01/2017.

Contact
Pleidelsheimer Straße 15
74321 Bietigheim-Bissingen
Germany
kundenbetreuung@baer-schuhe.de
baer-shoes.co.uk
Owner
BÄR GmbH
Pleidelsheimer Straße 15
74321 Bietigheim-Bissingen
Germany
Trade register
Amtsgericht Stuttgart HRB 300507
Authorized representative
Christof Bär, Sebastian Bär
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with baer-shoes.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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