myshop.co.uk- Logo - reviews

myshop.co.ukReviews

: 3,230Excellent

4.76

Reviews for myshop.co.uk

389 verified reviews in the last 12 months

3,230 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
This was my first order and I was attracted by the very good prices, but wary that that might mean the service was poor or items substandard. But I was really impressed, everything arrived quickly, much better packed than many of the better known stores and all the items were exactly as pictured and very good quality. I will be shopping here regularly. The only thing that could be better is more variety of stock (please!)
Report review

Show all positive reviews

the most relevant critical review


4 months ago
Ordered: FERRERO ROCHER GRAND 125G "A delicious milk chocolate shell with hazelnut pieces, containing two Ferrero Rocher inside." - It was empty! Just a small hollow chocolate shell with no Ferrero rochers inside! Very disappointing and an embarrassing gift to give. I don't understand what happened, did they send a different product or did I get a dud? Waste of money. £8 including postage for 100g of chocolate shell. Would not shop here again or recommend to others.
Report review

Show all critical reviews

Reviews for myshop.co.uk

Filter 
 Sort by Relevance 
(10)
 Verified review
25 days ago
I ordered a pair of soothers, they were advertising them in green and purple but when I received the order they had sent me a green and grey which was very disappointing.
Report review
Answer by myshop.co.uk
12 days ago
Thank you for your feedback. We're sorry to hear you are disappointed with your order. We have messaged you privately to resolve this matter. Best wishes, myShop Customer Support
 Verified review
3 months ago
i paid for express delivery and it took nearly a week to receive my order a bit expensive 4 normal delivery !!!
Report review
Answer by myshop.co.uk
16 days ago
Thank you for your feedback. We're sincerely sorry about your experience. Unfortunately there was a delay with our delivery partner. We have messaged you privately to resolve this matter. Best wishes, myShop Customer Support
 Verified review
3 months ago
Still haven't received order so can't comment
Report review
Answer by myshop.co.uk
16 days ago
Thank you for your feedback. We can see your order was successfully delivered on the estimated delivery date. We hope you enjoy the products! Best wishes, myShop Customer Support
 Verified review
1 year ago
What seemed like a good price was wrecked by additional payment for carriage AFTER I had paid for goods. Unlikely to order again.
Report review
Answer by myshop.co.uk
11 months ago
Hi, Thank you for your feedback. We're sorry to hear you didn't enjoy your checkout experience. We do charge for shipping, however this is included in the overall payment made at checkout. We apologise for the confusion and hope this won't deter you from shopping with us in the future. Kind regards, myShop Customer Support
 Verified review
6 months ago 
you need to pack items better because two of my air fresheners caps were broken off
Report review
Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're very sorry to hear about the condition the products arrived in. All of our products are handled with care in the warehouse. However, as you have confirmed, once they are in transit we no longer have control over their handling. Best wishes, myShop Customer Support
 Verified review
5 months ago
Free postage for orders over a certain price say £30.00.
Report review
Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We appreciate all suggestions on improvements of our services. We are considering an option like this in the future, so be sure to keep an eye on our website and signed up for our email updates! Best wishes, myShop Customer Support
 Verified review
1 year ago
Good product but delivery is to expensive
Report review
 Verified review
8 months ago
ndition co good in arrived products
Report review
Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're sincerely sorry to hear there was an issue with your order. We have messaged you privately to resolve this matter. Best wishes, myShop Customer Support
 Verified review
8 months ago
Good deliver but to expencive
Report review
Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're sorry to hear you're disappointed in the cost of your order. Here at myShop we aim to keep our prices as competitive as possible. We can see the product you purchased was cheaper than all major supermarkets. We review our pricing regularly. So be sure to keep your eye on our website for more deals! Best wishes, myShop Customer Support
 Verified review
7 months ago
It takes along time to arriv
Report review
Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're sincerely sorry for the delay with your parcel. Unfortunately, during the Christmas period, most couriers experienced major delays. We apologise again, for any inconvenience caused and hope this won't deter you from shopping with us in the future. Best wishes, myShop Customer Support