myshop.co.ukReviews:
439 reviews in the last 12 months3,942 total reviews
Excellent
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Top positive review
26 Nov 2023
Verified review
Couldn’t find these local so decided to try online, reasonably priced, reasonable delivery in comparison to some sites & fast delivery. Very pleased
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Top negative review
8 Dec 2023
Verified review
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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Reviews for myshop.co.uk
8 days ago
Verified review
Mokka 3 in 1 coffee
Make sure the order is right before it's dispatched
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Answer by myshop.co.uk
11 hours ago
Thanks for your feedback. We sincerely apologise for the mix-up at our warehouse, we do our best to keep the orders as accurate as possible but on rare occasions, these mistakes happen. We have already refunded the incorrect items that were sent. We apologise once again for any inconvenience and disappointment caused. Best wishes, myShop Customer Support.
21 Jan 2024
Verified review
I purchased an product which never arrived and late communication regarding the products.
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Answer by myshop.co.uk
13 Feb 2024
Thanks for your feedback. We promptly cancelled your order upon receiving your message and tried reaching out to you regarding the incomplete delivery address. Unfortunately, our warehouse operates only on weekdays, so we couldn't dispatch the order when you provided the updated delivery address over the weekend. We sincerely apologise for any inconvenience this may have caused. Best wishes, myShop Customer Support
12 Oct 2023
Verified review
Haven't received my order yet its been 5 days
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29 Sept 2023
Verified review
Payment has been taken on 23rd 09 2023
Contacted on the 26th 09 2023 saying order was dispatched and the nothing since.
I have tried to contact via email but have received on response as of yet. Feel very let down.
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback.
We're sorry to hear you are unhappy with the level of service you received. We previously responded to your correspondence regarding your order with further tracking details. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe.
Best wishes,
myShop Customer Support
4 Sept 2023
Verified review
mate I pay 8 quid for delivery and u haven't even delivered it yet after abt a week
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14 Jun 2023
Verified review
Order not here yet
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Answer by myshop.co.uk
20 Jun 2023
Thanks for your feedback, I can see you order was successfully delivered within our standard delivery timeframe. You can access this information at the bottom of our site page under the section 'delivery information'.
Best wishes, myShop Customer Support
DP
Darren P.
Northampton
6 May 2023
Verified review
Item description and pricing changed after order.
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Answer by myshop.co.uk
7 Jun 2023
Thanks for your feedback. The item pricing di not change. However there was an error in the title that advised a full case of chocolate for 50p rather than one individual bar. We sincerely apologise for the confusion and did offer to remove it from your order. We hope enjoy the chocolate and this experience won't deter you from shopping with us in the future.
Best wishes, myShop Customer Support
6 May 2023
Verified review
Stop using Evri!
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Answer by myshop.co.uk
7 Jun 2023
Thanks for your feedback. We're sorry to hear you're disappointed in our choice of courier. The vast majority of our parcels are delivered on time as promised and we do have express delivery options available. We understand your parcel was late on this occasion and sincerely apologise for any inconvenience caused.
Best wishes,
myShop Customer Support
26 Apr 2023
Verified review
Needs more transparency on goods
Didn't realise what I was buying had just gone out of best before date. Could have been made clear, then I would not have bought as much!
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Answer by myshop.co.uk
26 Apr 2023
Thanks for your feedback. We're sincerely sorry about the issue with the product. The date was shown in the listing, however, we appreciate your position and have updated our website to make it as clear as possible. Please contact us if you would like to return the products. We apologise again, for any confusion and hope this experience won't deter you from shopping with us again in the future.
Best wishes,
myShop Customer Support