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myshop.co.ukReviews

: 3,242Excellent

4.75

Reviews for myshop.co.uk

389 verified reviews in the last 12 months

3,242 total reviews
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the most relevant positive review


8 months ago
This was my first order and I was attracted by the very good prices, but wary that that might mean the service was poor or items substandard. But I was really impressed, everything arrived quickly, much better packed than many of the better known stores and all the items were exactly as pictured and very good quality. I will be shopping here regularly. The only thing that could be better is more variety of stock (please!)
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the most relevant critical review


4 months ago
Ordered: FERRERO ROCHER GRAND 125G "A delicious milk chocolate shell with hazelnut pieces, containing two Ferrero Rocher inside." - It was empty! Just a small hollow chocolate shell with no Ferrero rochers inside! Very disappointing and an embarrassing gift to give. I don't understand what happened, did they send a different product or did I get a dud? Waste of money. £8 including postage for 100g of chocolate shell. Would not shop here again or recommend to others.
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Reviews for myshop.co.uk

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 Verified review
7 months ago
Don’t know as still waiting for my rapping paper would of been quicker to go to the shops to buy raping paper
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Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're sincerely sorry for the delay with your order. Unfortunately, during the Christmas period, many courier services experienced delays. We can see your order arrived in plenty of time for Christmas, however, we apologise again, for any inconvenience caused and hope this won't deter you from shopping with us in the future. Best wishes, myShop Customer support
 Verified review
1 year ago
Gave my personal information to other companies. Still the order has not arrived. Truly terrible.
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 Verified review
10 months ago
Goods not delivered to my flat left in lobby of entrance to flats by Yodel totally unacceptable
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Answer by myshop.co.uk
10 months ago
Thank you for your feedback. We understand your frustration. Further to our previous correspondence, we would always encourage our customers to notify us if they would like to include special delivery instructions, so we can inform the courier before delivery. We apologise again, for any inconvenience caused and hope this won't deter you from shopping with us in the future. Kind regards, myShop Customer Support
 Verified review
6 months ago 
you need to pack items better because two of my air fresheners caps were broken off
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Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're very sorry to hear about the condition the products arrived in. All of our products are handled with care in the warehouse. However, as you have confirmed, once they are in transit we no longer have control over their handling. Best wishes, myShop Customer Support
 Verified review
5 months ago
Free postage for orders over a certain price say £30.00.
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Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We appreciate all suggestions on improvements of our services. We are considering an option like this in the future, so be sure to keep an eye on our website and signed up for our email updates! Best wishes, myShop Customer Support
 Verified review
1 year ago
Good product but delivery is to expensive
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 Verified review
8 months ago
ndition co good in arrived products
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Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're sincerely sorry to hear there was an issue with your order. We have messaged you privately to resolve this matter. Best wishes, myShop Customer Support
 Verified review
8 months ago
Good deliver but to expencive
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Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're sorry to hear you're disappointed in the cost of your order. Here at myShop we aim to keep our prices as competitive as possible. We can see the product you purchased was cheaper than all major supermarkets. We review our pricing regularly. So be sure to keep your eye on our website for more deals! Best wishes, myShop Customer Support
 Verified review
7 months ago
It takes along time to arriv
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Answer by myshop.co.uk
5 months ago
Thank you for your feedback. We're sincerely sorry for the delay with your parcel. Unfortunately, during the Christmas period, most couriers experienced major delays. We apologise again, for any inconvenience caused and hope this won't deter you from shopping with us in the future. Best wishes, myShop Customer Support