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Reviews for Snowinn UK



Good

3.65/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 79 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 317 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Speedy, hassle-free transaction. Thank you.
5.00
Excellent

Really pleased, couldn't find this jacket anywhere else in the UK
5.00
Excellent

Excellent service, would buy from again
5.00
Excellent

Good service
5.00
Excellent

Ordered some ski boots. They spent 10 days sending to dispatch center. I contacted their customer services to find out an eta as they were overdue for delivery. They then cancelled order and cannot honor the sale payment has already been made. Very poor as now the options i was looking at have also sold out.
1.00
Very Poor

Found what I want at a great price and it arrived when it should of. Big thumbs up
5.00
Excellent

Nothing derogatory to say about anything. The Delivery, goods and service were excellent.
5.00
Excellent

jacket arrived on time and in good condition
5.00
Excellent

Great experience. Gift for someone else who was delighted.
5.00
Excellent

good service
4.67
Excellent

No I'm very dissatisfied.I ordered a legowear jacket before I ordered this one as the first was faulty. I organised a return and I'm still waiting for a refund a month since I ordered the original item. I placed another order to replace the original but had to choose a different jacket as the first was out of stock. The second item was not in stock so Snowinn cancelled my order two weeks later.
1.67
Poor

Excellent service and price as usual
5.00
Excellent

Very pleased with the item, its packaging and the price. Delivery was a little slow but response form customer services very prompt and courteous. I would use this supplier again.
4.33
Good

Purchased gloves, very smooth transaction. good website. delivery within 5 days of order. no issues. what i expected of service.
5.00
Excellent

Fully satisfied, not too long a wait at all for delivery. Bag is excellent so far.
5.00
Excellent

Not satisfied at all. Placed an order on the 15/04 and still haven't received it
1.00
Very Poor

An excellent company to deal with. I bought cross-country skiing boots and the information on the website was just what I needed. My order came across Europe safely and I am delighted with the boots. Thank you
5.00
Excellent

Great, thanks
4.67
Excellent

Goods sent were excellent as described delivery was slow' overall very happy
4.33
Good

Very dissatisfied with this company, about three weeks for delivery of product, not stated ski pant was short length on web site, so the laborious task of the return procedure took place. Would not recommend this company and will not be using them again.
1.33
Very Poor

No. Despite having paid extra for guaranteed early delivery, a week after having paid for the item, I was advised that it would not be delivered on time and would be two days late. I cancelled the order. Fortunately, the customer service adviser was apologetic and refunded me immediately. Unless you are willing to wait, I would not advise ordering from this shop or paying for special delivery.
2.00
Poor

Sadly, my product went missing between the warehouse and delivery company (shown by tracking number). I ordered over three weeks ago.
When I questioned location after 2 weeks I was informed that it would take 5-7 days to work out where my package was.
Simply not good enough.
Now that I have requested a cancellation and refund customer services have stopped replying to my messages.
1.00
Very Poor

I would NOT use this company again NOR would I recommend them
The ski boots that I ordered did not arrive in the time stated for delivery even though I paid extra for the express delivery which meant that I went skiing without my new boots. Very annoying Customer service is virtually non-existent so I was not able to sort the problem with them. Return postage to Spain is too expensive.
2.00
Poor

Excellent service all round. Would certainly use them again.
5.00
Excellent

Really good value, delivery as communicated and ski boots were excellent. I'd definitely shop here again.
5.00
Excellent

Salomon ski Helmet supposed to auto inflate, neither helmet purchased inflate
2.33
Poor

Ordered a new Ski Helmet price, Delivery and service all very good.
5.00
Excellent

Ski boots arrived approx 7 days from the order being made

Much cheaper than anywhere else - will use again.
5.00
Excellent

Delivery was quite slow but good product at excellent price.
4.00
Good

Quick delivery, a great company
5.00
Excellent

Shipping Estimate kept getting pushed back so I tried to cancel order but they denied.
1.00
Very Poor

Order took 3 weeks to despatch.
I returned one of the items back to Spain at a significant cost. Apparently it takes 2 weeks following receipt to log a return. I expressed I was unhappy at having to wait that long, asked to speak to a manager and was refused. I told a lady called Gerard that I had seen some negative reviews for Snow Inn online and she responded, I don’t care’.
Bad Attitude
1.67
Poor

Great products, quick delivery
4.67
Excellent

Postage took longer than stated, however overall pleased when product eventually arrived
4.33
Good

Sky boots I ordered were £100's cheaper than my local retail store, not always the best way to buy boots I know but fit like a dream Shipping was very quick and arrived in perfect condition Would highly recommend.
5.00
Excellent

I was a bit worried that my ski poles might not arrive in time after reading previous reviews. Delivery stated to be Wednesday by Royal Mail and my order was tracked at every stage and I was informed. I was surprised by the journey my ski poles went on but this must be Snowwin's route to the UK. My poles did arrive in time but one day late and delivered by a courier, not Royal Mail.
4.67
Excellent

I was a bit wary of buying from this site as i had not heard of it and the prices were a bit too good How wrong was I the service was a few days later than I expected and I did get a little anxious, but the very next day all the goods arrived and they were all correct(perfect), well packed, and at a FANTASTIC price I am CHUFFED to bits Would definitely recommend and would use again.
4.33
Good

2 orders made, estimated delivery dates seemed reasonable. The actual delivery dates were both very late. Disappointed by my first purchase experience with Snowinn.
3.00
Fair

Very helpful
5.00
Excellent

very satisfied.
5.00
Excellent

Snowinn UK customer reviews

Snowinn UK

Contact
Carrer Pirineus 9,
17460 Celrà (Girona)
Spain
customer@tradeinn.com
Snowinn UK

Owner
TRADEINN RETAIL SERVICES SL
Carrer Pirineus 9,
17460 Celrà (Girona)
Spain
Authorized representative
David Martin Gayà
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with Snowinn UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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