Certificate for boldstreetbeds.co.uk

No. XD1C4025F017F6C78DAA275657427A0AB
 

Approved on
17/04/2015
Valid until
16/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for boldstreetbeds.co.uk



Excellent

4.97/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 116 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 159 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Friendly helpful staff.no pressure sales treatment.great value and quality products.delivered on time and by very pleasant and well mannered gentlemen.( dan & tom ).all In all a excellent experience from start to finish would recommend to anyone. thanks gary & sue martin.
5.00
Excellent

Brilliant service. good advice and great products. British made quality. Dan and Tom were very efficient In delivering our goods and polite which Is unusual for delivery guys these day. Thanks so much.
5.00
Excellent

My wife and I found the staff In store very friendly and knowledgeable. we felt guided In our selection and not pressured In any way. the mattress we ordered was delivered earlier than expected and josh and bill (delivery men) were very professional and helpful. I would strongly recommend bold street beds to family and friends.
5.00
Excellent

Excellent service.great communication by text for delivery and Inside the allotted time slot
5.00
Excellent

We were recommended to you by a friend, found your sales service excellent and the delivery went very smoothly having been kept Informed at all stages. the delivery men max and earl were very good too. we love our new Hypnos mattress. thank you
5.00
Excellent

I've used bold street beds before and I've always liked the service and the choice. If they haven't got It In they will find It for us. we also like to support local firms. I've never had a problem with any of the products I have bought before. It's also nice to actually see the product before you buy. the staff are friendly and helpful without pressuring you.
5.00
Excellent

From 1st setting foot In the store to enquire, to buying on the second visit right through to delivery. I had a fast and efficient service with no rush good advice from the salesman to an excellent delivery by tom and lee on the day I wanted. great experience would recommend u guys all day long
5.00
Excellent

Very helpful when choosing the bed plus stored for us whilst the bedroom was decorated tec. there was a delay In finishing the bedroom but no problem extending the storage. dan & josh delivered the and Installed the bed very professionally and removed all packaging etc. will use again.
5.00
Excellent

Very satisfied with our new mattress. sales assistant very helpful when we were choosing In the store. delivery men dan and lee very efficient and helpful, removed our old mattress with no problems. always shop at bold street beds and would recommend them.
5.00
Excellent

It would have been good to have a narrower window for delivery, or a half hour ahead call. mitch and elliott were very helpful.
5.00
Excellent

Dan & josh were very efficient with taking our old mattress away and taking the new one upstairs. so much better than the service we've had from a previous bed shop who were just a chain store
5.00
Excellent

Very happy with everything, after visiting other bed stores, found Bold Street to have a better choice, better customer service and no hidden extras. I.e. took old bed away included In the price. Would definitely recommend.
5.00
Excellent

Brilliant service, great customer service and I cant wait for bed time each night
5.00
Excellent

Very friendly service, gave us time to decide and choose. notice of delivery was given promptly and the delivery It self was very professional. thank you.
5.00
Excellent

My wife and I came across bold street beds by chance and were Impressed by the range available and the knowledgeable staff, which enabled us to make an Informed decision on our purchase. subsequently, our bed was delivered by elliott and josh, who managed really well to get the super king size bed through all the corners In our house, at times reminiscent of the chuckle brothers
5.00
Excellent

The advisors In the shop are helpful and provide good advice. they then leave you to try out the beds and don't hover. delivery Is prompt and on the promised day. beds showered upstairs and the old bed Is taken away. would highly recommend.
5.00
Excellent

We had a new mattress delivered yesterday. it was delivered beetween the timescale we were given. the lads dan and josh were very efficient In and out within minutes they took our old mattress away which saved us time and a trip to the tip. well done bold street beds.
5.00
Excellent

Excellent service particularly dan & josh who delivered the mattress
5.00
Excellent

Very happy with service from bold street beds who were recommended to me by a friend
5.00
Excellent

Sales lady had good knowledge of products and showed me the options that suited my needs best. the delivery guys were delayed, but the store confirmed they would still deliver on the day, and they did. very efficient service all round
5.00
Excellent

We have just bought 3 beds In the last couple of weeks and from visiting the store to being delivered everything went smoothly. nothing Is too much trouble and all the staff were very helpful. I would definitely recommend to family and friends. thanks
5.00
Excellent

Bold street beds give tradition great customer service, from the start of my order to the delivery I can not say how please I am with the service. the delivery guys were fantastic, helpful and my son Is very pleased with his big boy bed. I would definitely recommend this company. kind regards m dawson
5.00
Excellent

We appreciated the knowledge and expertise of the shop staff, efficiently but unostentatiously given. we were Impressed by the choice of delivery times, Including the following day. the delivery lads were excellent-they really worked hard with an awkward staircase to avoid any damage to our newly decorated house. old-fashioned customer service values from a highly professional team.
5.00
Excellent

Helpful knowledgeable staff - lisa - on Initial phone enquiry re dunlopillo goods and excellent service from her on visit to store, followed up with prompt delivery at our convenience by pleasant efficient employees tom and joe.
5.00
Excellent

Excellent service from the ordering of my beds to the delivery. would highly recommend.
5.00
Excellent

Good Instore service - next day delivery prompt and on time
4.67
Excellent

Just had delivery of bed,everything about It great,both lads brilliant nothing too much trouble, give them 6 stars. thanks.
5.00
Excellent

Very good In the shop bed explained very good delivery men dan & josh very good
5.00
Excellent

Great easy service, would recommend to friends and family.
5.00
Excellent

First visited shop about five weeks. attended to by lisa who was first rate, not pushy but very helpful. purchased harrison bed which Is excellent. returned to store on 13.2.17.to purchase bed for grandson. again seen by lisa who was again first rate In help. purchased a relyon bed this time. excellent shop, service and value.
5.00
Excellent

Staff In the store were really helpful & friendly and I felt under no pressure to buy. matt & tom delivered the mattress & were also friendly & helpful. updated by text on day of delivery. would recommend
4.67
Excellent

Great choice In the showroom. delivery crew tom, matt & andy were excellent. quite a difficult job manoeuvring a large mattress Into a terraced house with loft access stairs In the way but they cheerfully managed It.
4.00
Good

I found the service at the bold street shop to be excellent. great choice of beds and when I described what I wanted and why I was Immediately taken to what I was looking for. I was promised delivery within 10 days and that's what I got. matt & josh who delivered my new bed and removed my old where extremely helpful, polite and arrived In the time I was given. I would recommend to others.
5.00
Excellent

You showed extreme patience when the bed was being chosen. delivery by lee and tom was carried out with maximum efficiency and no problems.
5.00
Excellent

Good value, pleasant staff, fast service, product In stock.
5.00
Excellent

Bold street shop has a great selection of beds and mattresses. helpful staff, not too pushy but attentive. delivery on time and carefully carried out. dan & josh very polite and set up mattress quickly for us. we would recommend people to support this family firm.
5.00
Excellent

Josh and elliott the delivery men were excellent, very polite and cleaned up after them selves. the customer service given to us In your shop was Impeccable will definitely be recommending you to friends and family. we couldn't be any happier with our new bed. thank you so much.
5.00
Excellent

This Is the second time I have been to bold street beds preston and yet again was not disappointed with the service, the range of beds and the competitive prices would highly reccomend people taking a look here before buying anywhere else
5.00
Excellent

Informative and knowledgeable help from staff.
4.33
Good

On getting married we bought our first bed from bold street beds on the recommendation of my father and were more than happy with the level of service, price and choice we received over 35 years ago. the same still applies today on delivery of our 4th bed/mattress. I won't go anywhere else.
5.00
Excellent

boldstreetbeds.co.uk

boldstreetbeds.co.uk was certified by Trusted Shops on 17/04/2015.

Contact
20-28 Bold Street, Preston
PR1 7NX Blackburn, Lancashire
United Kingdom
info@boldstreetbeds.co.uk
boldstreetbeds.co.uk

Owner
Dunne Ferraro Limited
20-28 Bold Street, Preston
PR1 7NX Blackburn, Lancashire
United Kingdom
More information about the Trusted Shops customer reviews
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with boldstreetbeds.co.uk in their own words.

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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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