Certificate for photowall.co.uk

No. XCF8BD078B998102F039B37EEDD8B3999
 

Approved on
30/08/2013
Valid until
29/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for photowall.co.uk



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 99 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 259 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I've shopped with Photowall before and the service was also impeccable
5.00
Excellent

No comments
5.00
Excellent

Excellent service and a quality professional product that I will certainly recommend to my customers again
Sean
V. Wilkinson and Son Ltd
4.67
Excellent

Excellent
5.00
Excellent

great service and quality product - really happy
5.00
Excellent

Perfect service and product
5.00
Excellent

Super fast delivery love finished results put it up in my summerhouselooks fantastic almost makes me feel I'm somewhere exotic can't stop looking at it
5.00
Excellent

Brilliant product, great selection and quick delivery.
5.00
Excellent

Great, prompt and well packaged. We found the wallpaper easily creased however and rubbing down the wall with the brush could cause smear stains on the white ink. Not sure I would pay that price for a feature wall again. If you buy this maybe use a professional decorator to ensure you get the best quality, rather than try and install it yourself.
4.67
Excellent

initial difficulty getting online store to accept payment by any of my credit or debit cards.
4.67
Excellent

Excellent service. What a wonderful site
5.00
Excellent

Not Happy
3.67
Good

photowall.co.uk replies: 15/05/2017
Hi, thank you for your review. We're sorry to hear that you aren't happy with your order, and we will contact you regarding this shortly. Best regards, Jennifer, Photowall

Quick production and delivery very pleased with goods.
5.00
Excellent

lovely print
4.67
Excellent

I have yet to put it on the wall, building up courageous
3.00
Fair

photowall.co.uk replies: 02/05/2017
Dear Jean, thank you for your review. We hope that you will be happy with the mural once it is on the wall! If you have any questions or run into any trouble when installing the mural, please contact us on customerservice@photowall.co.uk or 020-33183660. Best regards, Jennifer, Photowall

Good product, although not yet hung it on the wall. Good service.
5.00
Excellent

Very pleased with my order from start to finish
5.00
Excellent

Impressive service. Very swift. The mural is of high quality.
5.00
Excellent

One of the boxes with the canvas images was damaged on arrival and the canvas inside was dirty but undamaged. More an issue with the delivery company I would say.
4.33
Good

photowall.co.uk replies: 19/04/2017
Dear Colin, Thank you for your review. We're sorry to hear that one of the boxes was damaged, but we're glad to hear that the canvas print itself was okay. In case you discover that any of the prints have in fact been damaged, please get in touch with us on customerservice@photowall.co.uk or 020-33183660. Best regards, Jennifer, Photowall

Happy with item and easy assembly Royal Mail (parcel force ) not so good no notification of delivery knocked once and left had to arrange for someone to be in day after or would have to travel 20 odd miles to pick up
3.67
Good

photowall.co.uk replies: 19/04/2017
Hi, Thank you for your review. We're sorry to hear that there were problems with the delivery, and we will pass your feedback on to the delivery company. If you have any questions, please feel free to contact us on customerservice@photowall.co.uk or 020-33183660. Best regards, Jennifer Photowall

Super product & service.
5.00
Excellent

Impressed with website and ordering system.
5.00
Excellent

v happy
5.00
Excellent

Everything as expected: quality goods delivered on time
5.00
Excellent

Good
4.00
Good

Seamless from start to finish and the product is of excellent quality
5.00
Excellent

Problem free
5.00
Excellent

Excellent quality and delivery will recomend your company and will use you in the future thank you
5.00
Excellent

love it
5.00
Excellent

Thank you for really good business and great quality product.
5.00
Excellent

The customer service was excellent - the wall mural was made the dimensions I provided, the day after ordering and put out for delivery the same day.
The finish of the mural was excellent and is planned for fixing during the next seven days. I would recommend Photowall to anyone who requires something different in wall coverings.
5.00
Excellent

Brilliant website. The choice is incredible and the service is outstanding. I will be going back for more.
5.00
Excellent

easy to order great quality will use again A1
5.00
Excellent

website easy to navigate, easy to order and the delivery was excellent.
5.00
Excellent

I was very disappointed in the quality of the print, lots of pixles are visible and the picture blurred places. I would have expected a much sharper finer quality print with the price I paid. However I decided to keep it as my 7 year old would have been heart broken if I sent it back. Overall it was too highly priced for poor print quality. Everything else very good.
3.67
Good

photowall.co.uk replies: 30/01/2017
We are sorry to hear that you are disappointed and were expecting a sharp result. This is a motif with a canvas fabric structure so it looks woven, not pixelated. We will contact you on email about your order! Best regards Charleene Photowall

Quality of picture is great
3.67
Good

Excellent around
5.00
Excellent

This mural is amazing
5.00
Excellent

Fab product, speedy delivery and great communication from the company. 5
5.00
Excellent

Our photowall paper arrived neatly packaged and included the wallpaper paste. The instructions were clear. The paste is applied to the wall. The paper is on a roll with dotted lines to indicate where to cut each length and furthermore, each section is numbered, so my husband and I put up our photowall in no time. We are really pleased with the finished result.
5.00
Excellent

photowall.co.uk

photowall.co.uk was certified by Trusted Shops on 30/08/2013.

Contact
Box 2032 | Fraktflygargatan 18
128 21 Skarpnäck
Sweden
customerservice@photowall.co.uk
photowall.co.uk

Owner
Nordic E Trade AB
Box 2032 | Fraktflygargatan 18
128 21 Skarpnäck
Sweden
Authorized representative
Niklas Johansson
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with photowall.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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