Certificate for photowall.co.uk

No. XCF8BD078B998102F039B37EEDD8B3999
 

Approved on
30/08/2013
Valid until
29/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for photowall.co.uk



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 115 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 224 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Quality of picture is great
3.67
Good

Excellent around
5.00
Excellent

This mural is amazing
5.00
Excellent

Fab product, speedy delivery and great communication from the company. 5
5.00
Excellent

Our photowall paper arrived neatly packaged and included the wallpaper paste. The instructions were clear. The paste is applied to the wall. The paper is on a roll with dotted lines to indicate where to cut each length and furthermore, each section is numbered, so my husband and I put up our photowall in no time. We are really pleased with the finished result.
5.00
Excellent

Overall excellent service, fast delivery easy to assemble frame and excellent quality. Only thing I would say is on a large print, we had 1.2m by 0.8m, being limited to a one gb file size, compromises picture quality. Will recommend to friends.
5.00
Excellent

Excellent service, very pleased with the picture and the easy self assembly with the clear instruction. great thanks
5.00
Excellent

Awesome wall mural . Very very pleased
5.00
Excellent

Hung the wallpaper today, it is just what I wanted and looks terrific. Hanging was easy as ABC. Many thanks, shall certainly consider for future projects and will pass the company name on to friends.
5.00
Excellent

Excellent well please thank you
5.00
Excellent

I purchased a cityscape mural & was very pleased with the picture quality. Superior product to other wall murals I've seen. Very easy to apply as the paper doesn't suffer from rough handling if you have to have a couple of goes to position strips accurately.
5.00
Excellent

always look on photowall.co.uk first when looking for new wallpapers for my house. I now have them in 4 rooms Always high quality papers and awesome choice. Quick delivery and easy to hang.
5.00
Excellent

great thanks
5.00
Excellent

This creates a stunning focal point in our house.
Thank you.
5.00
Excellent

excellent
5.00
Excellent

Excellent service and great quality product
5.00
Excellent

Bought a 6 metre mural May Magpie, service was great was delivered within a week. Excellent quality, mural looks fantastic, getting loads of complements. Thanks.
5.00
Excellent

Maximum stars throughout. Easy to order, delivered within the time stated, excellent product and it looks fabulous on the wall. We had a professional to put it on the wall and he also said what a great item.

Have already recommended you to friends.
5.00
Excellent

Great product / arrived on time

My 3rd photo wall so far
4.67
Excellent

Product arrived on time and looks great on the wall - my decorator commented on the quality and ease of fitting.

My experience with customer service / sales prior to placing could have been better but overall the product quality outweighes my slightly negative initial impression
4.67
Excellent

While the packaging tube was somewhat battered, the picture was fine.
4.67
Excellent

Wow, this mural looks fabulous. Going to order some more
5.00
Excellent

Excellent customer service and speedy delivery. Very happy with the quality of the wall mural
5.00
Excellent

Good quality product and quick delivery.
5.00
Excellent

The quality of the print delivered was excellent except for the colour of the background which had a green tone.We had not seen this on the Internet illustration.After discussions with Photowall Customer Service,who could not have been more helpful,the problem was resolved to my total satisfaction.I have no hesitation in recommending Photowall and will definitely use them again in the future.
4.67
Excellent

Absolutely amazing service and quality, product produced and delivered very quickly. Very very very highly recommend. SUPERB
Very professional company.
A great big thanks to all the team.
K.knott
5.00
Excellent

Lovely once up but very hard to trim straight. Would have paid more for it to come ready to hang. Also be aware of the size you buy as we had to also trim the edge of one piece. But looks wonderful up
4.67
Excellent

not yet hung the paper but looks good
5.00
Excellent

The product and the delivery st Class I cannot recommend them in a better way
5.00
Excellent

The mural arrived promptly and in perfect condition.
Very easy to put up and looks amazing
Would definitely use Photowall again
5.00
Excellent

Thrilled with my wall pictures. They are stunning and have done exactly what l hoped for in each room.
Really good quality.
Well packaged.
Great product and service.
5.00
Excellent

Very satisfied brilliant canvas. Was a bit concerned about the delivery though. I live in a flat with locked door access but the parcel was left at my front door. The canvas is expensive and if it had been stolen I wonder who would have been liable. Random people can still get into the flats and I was fortunate it was safe outside my door
4.33
Good

Very good service lovely product will use company again in the future and have highly recommended you
5.00
Excellent

Very satisfied with this product - and I haven't got it on the wall yet. Great images, good customer service when I discussed options and plenty of info about where parcel was and when it would be delivered once I'd ordered. I'm impressed with the quality of the mural and can't wait to get it hung. A brilliant way to get something different on your walls.
5.00
Excellent

Excellent service. Product was fantastic. Delivered fast and an excellent company to deal with.
5.00
Excellent

Rather disappointed with the product. It was in 3 sections, 2 large and 1small and looks as though it will be very difficult to put up. The quality looks good but I don't think I will be ordering again. Delivery by Parcelforce was poor. It was waiting in Coventry for quite a few days and I had to contact the company to chase it up.
2.67
Fair

photowall.co.uk replies: 06/10/2016
Dear Rosie, Thank you for your review. We’re sorry to hear that you aren’t happy with the mural. We print on 45 cm wide panels – we apologize if you feel that this wasn’t clear on the website. (Please see the product information section.) We will contact you. Also, we apologize for the delivery problems, we will pass your feedback on to the delivery company. Best regards Johanna Photowall

Really happy with the service and product.
5.00
Excellent

Very Satisifed
5.00
Excellent

Very pleasurable experience from the start.I cannot think of anything you can do to improve upon the service with the possible exception of the cost.
5.00
Excellent

YES
4.33
Good

photowall.co.uk

photowall.co.uk was certified by Trusted Shops on 30/08/2013.

Contact
Box 2032 | Fraktflygargatan 18
128 21 Skarpnäck
Sweden
customerservice@photowall.co.uk
photowall.co.uk

Owner
Nordic E Trade AB
Box 2032 | Fraktflygargatan 18
128 21 Skarpnäck
Sweden
Authorized representative
Niklas Johansson
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with photowall.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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