Certificate for photowall.co.uk

No. XCF8BD078B998102F039B37EEDD8B3999
 

Approved on
30/08/2013
Valid until
29/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for photowall.co.uk



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 72 Trusted Shops reviews collected in the last 12 months.
In total, photowall.co.uk has already collected 322 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
30/05/2018
Date of order
06/05/2018
30/05/2018
i love my new wallpaper
ordering the product on the website was simple, so too was papering it to the wall.
the delivery took a little longer than estimated on the Tracking site, but nothing major.
4.33
Good

Date of publication
09/05/2018
Date of order
02/05/2018
09/05/2018
Easy to frame however you must make sure it’s positioned exactly at edges or screws won’t go into corner pieces
5.00
Excellent

Date of publication
25/04/2018
Date of order
18/04/2018
25/04/2018
Very pleased with the photo print and mount.
It was securely packaged with a prompt delivery.
5.00
Excellent

Date of publication
24/04/2018
Date of order
17/04/2018
24/04/2018
They are great Good quality and quick delivery
5.00
Excellent

Date of publication
19/04/2018
Date of order
11/04/2018
19/04/2018
Very efficient service and very competitively priced
5.00
Excellent

Date of publication
13/04/2018
Date of order
06/04/2018
13/04/2018
Great company to do business with.item arrived well packaged and in good time. Very pleased. Not yet hung picture but do not envisage any problems. thanks
5.00
Excellent

Date of publication
13/04/2018
Date of order
05/04/2018
13/04/2018
Easy quick ordering process and delivery.
5.00
Excellent

Date of publication
11/04/2018
Date of order
03/04/2018
11/04/2018
Arrived this morning it looks fab , quick delivery , great service. I cannot wait to hang it.
5.00
Excellent

Date of publication
09/04/2018
Date of order
01/04/2018
09/04/2018
I have not received my wall mural but got a text to say it was delivered ? Please help
1.00
Very Poor

photowall.co.uk replies: 24/04/2018
Dear Keith, thank you for your rating. I can see that the package arrived on the 10th of April. However our delivery times to the UK are 4-5 working days, so it was on time. We hope that you are happy with your Wallmural and wish you a great day! Emina Customer Service Photowall

Date of publication
07/04/2018
Date of order
24/03/2018
07/04/2018
First class. Would be my first choice if I want another photo wall.
5.00
Excellent

Date of publication
06/04/2018
Date of order
27/03/2018
06/04/2018
Good quality wall paper and fast delivery. Good to watch you tube wall papering instructions before putting it up.
5.00
Excellent

Date of publication
25/03/2018
Date of order
17/03/2018
25/03/2018
I ordered the oak tree mural for walls. All came promptly and with good instructions. The wallpaper materials pack is great. I gave customer service a 3 star mainly because I wanted a little sample of papers to gauge the colour; which were promised but not received. I would have chosen a Birch paper in preference if I had seen them first; a grey rather than the green tones of the oak..
4.33
Good

Date of publication
18/03/2018
Date of order
18/03/2018
18/03/2018
Staff wee really helpful. Every question I asked prior to ordering answered swiftly.
5.00
Excellent

Date of publication
08/03/2018
Date of order
01/03/2018
08/03/2018
The picture is amazing, superb detail and colour. Very easy to put together and can't wait to order a"wallpaper" picture.
5.00
Excellent

Date of publication
05/03/2018
Date of order
18/02/2018
05/03/2018
I had to wait a long time for the goods to arrive, but thanks to Melanie from customer services got the issue resolved.
So thank you Melanie for your quick responses to my emails and in dealing professionally with my queries.

Kind Regards Steve..
4.00
Good

Date of publication
23/02/2018
Date of order
31/01/2018
23/02/2018
Exceptional quality product which looks stunning.
5.00
Excellent

Date of publication
22/02/2018
Date of order
14/02/2018
22/02/2018
Great product
5.00
Excellent

Date of publication
19/02/2018
Date of order
01/02/2018
19/02/2018
Easy ordering, quick delivery and quality product. Thanks.
5.00
Excellent

Date of publication
18/02/2018
Date of order
11/02/2018
18/02/2018
Absolutely thrilled with my purchase. Excellent quality, excellent delivery.
5.00
Excellent

Date of publication
18/02/2018
Date of order
11/02/2018
18/02/2018
Great selection of images and able to customise to exact size needed. Easy to use website.
The canvas and frame are very sturdy, the print excellent, and the colours true to the image on the website.
Very happy customer.
5.00
Excellent

Date of publication
07/02/2018
Date of order
31/01/2018
07/02/2018
Fast
5.00
Excellent

Date of publication
04/02/2018
Date of order
27/01/2018
04/02/2018
Excellent product and arrived promptly
5.00
Excellent

Date of publication
02/02/2018
Date of order
07/01/2018
02/02/2018
Great customer service and fast delivery looks awesome would recommend
5.00
Excellent

Date of publication
01/02/2018
Date of order
11/01/2018
01/02/2018
Excellent product - high quality paper and print quality.
Would recommend.
4.33
Good

Date of publication
01/02/2018
Date of order
22/11/2017
01/02/2018
Very happy with the mural on premium paper and packaging/service was excellent.
5.00
Excellent

Date of publication
21/01/2018
Date of order
14/01/2018
21/01/2018
Everything perfect
5.00
Excellent

Date of publication
07/01/2018
Date of order
30/12/2017
07/01/2018
I was so worried that this wasn't going to turn out right but the product is amazing I had a beautiful photograph from my wedding made into a canvas as a gift for my mum and she cried when she saw it Thank you
5.00
Excellent

Date of publication
30/12/2017
Date of order
07/12/2017
30/12/2017
Quick delivery, good quality. Definition of picture is not amazing, but it's ok
4.67
Excellent

Date of publication
20/12/2017
Date of order
27/11/2017
20/12/2017
A query I had on resolution was resolved very quickly, customer service was excellent as always and the whole process was effortless and smooth.
5.00
Excellent

Date of publication
11/12/2017
Date of order
19/11/2017
11/12/2017
Excellent quality print and frame
5.00
Excellent

Date of publication
06/12/2017
Date of order
28/11/2017
06/12/2017
Quick service
5.00
Excellent

Date of publication
04/12/2017
Date of order
26/11/2017
04/12/2017
A speedy and professional service. The canvas picture is high quality and was very easy to assemble. Will I use photowall again? Most definitely
5.00
Excellent

Date of publication
01/12/2017
Date of order
24/11/2017
01/12/2017
Beautiful large canvas of Oak Tree Walk with frame (130 x 80) good quality product with easy to follow assembly instructions , I'm a 65 year old lady & assembled it with no problems in 15mins Looks amazing on my wall. Next time I'm looking for something to enhance my decor I will be back to Photowall. Great service
5.00
Excellent

Date of publication
18/11/2017
Date of order
04/11/2017
18/11/2017
Order, delivered, used. fantastic
5.00
Excellent

Date of publication
11/11/2017
Date of order
03/11/2017
11/11/2017
Kept in touch at every stage of delivery and arrived as they said. This product is from Sweden. The product is great but get your measurements right, measure height/ width in several places as I didn’t and we now have a gap under the coving which is higher at one end of the wall, disappointed as the mural would be amazing otherwise
4.67
Excellent

Date of publication
07/11/2017
Date of order
30/10/2017
07/11/2017
Speedy delivery and item as expected - look forward to putting up on wall
5.00
Excellent

Date of publication
06/11/2017
Date of order
29/10/2017
06/11/2017
Quivk delivery.
5.00
Excellent

Date of publication
06/11/2017
Date of order
21/10/2017
06/11/2017
I received a package from Photowall. Inside was a roll of wallpaper and a note stating '3 tiles', 105 cm x 215 cm. I measured the width of the wallpaper to be 45 cm. 3 widths of 45 cm 135 cm. It will not fit In fact 45 cm does not divide into either 105 cm or 215 cm.
1.67
Poor

photowall.co.uk replies: 13/11/2017
Thank you for your review. Our wallpapers are printed on 45 cm wide tiles in the measurements that you order. Depending on the width of your order, the final tile may be partially white. You ordered the width 105 cm which means that tile number 3 will have 15 cm print and 30 cm white (non-print). We apologize if you feel that this was not clear enough. Best regards, Pernilla, Photowall

Date of publication
04/11/2017
Date of order
27/10/2017
04/11/2017
Would use photowall Excellent.
4.67
Excellent

Date of publication
16/10/2017
Date of order
08/10/2017
16/10/2017
I love my purchase. great delivery . will be wanting more
5.00
Excellent

photowall.co.uk

photowall.co.uk was certified by Trusted Shops on 30/08/2013.

Contact
Box 2032 | Fraktflygargatan 18
128 21 Skarpnäck
Sweden
customerservice@photowall.co.uk
photowall.co.uk
Owner
Nordic E Trade AB
Box 2032 | Fraktflygargatan 18
128 21 Skarpnäck
Sweden
Authorized representative
Niklas Johansson
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with photowall.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.