Certificate for photowall.co.uk

No. XCF8BD078B998102F039B37EEDD8B3999
 

Approved on
30/08/2013
Valid until
29/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for photowall.co.uk



Excellent

4.85/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 97 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 244 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Good product, although not yet hung it on the wall. Good service.
5.00
Excellent

Very pleased with my order from start to finish
5.00
Excellent

Impressive service. Very swift. The mural is of high quality.
5.00
Excellent

One of the boxes with the canvas images was damaged on arrival and the canvas inside was dirty but undamaged. More an issue with the delivery company I would say.
4.33
Good

photowall.co.uk replies: 19/04/2017
Dear Colin, Thank you for your review. We're sorry to hear that one of the boxes was damaged, but we're glad to hear that the canvas print itself was okay. In case you discover that any of the prints have in fact been damaged, please get in touch with us on customerservice@photowall.co.uk or 020-33183660. Best regards, Jennifer, Photowall

Happy with item and easy assembly Royal Mail (parcel force ) not so good no notification of delivery knocked once and left had to arrange for someone to be in day after or would have to travel 20 odd miles to pick up
3.67
Good

photowall.co.uk replies: 19/04/2017
Hi, Thank you for your review. We're sorry to hear that there were problems with the delivery, and we will pass your feedback on to the delivery company. If you have any questions, please feel free to contact us on customerservice@photowall.co.uk or 020-33183660. Best regards, Jennifer Photowall

Super product & service.
5.00
Excellent

Impressed with website and ordering system.
5.00
Excellent

v happy
5.00
Excellent

Everything as expected: quality goods delivered on time
5.00
Excellent

Good
4.00
Good

Seamless from start to finish and the product is of excellent quality
5.00
Excellent

Problem free
5.00
Excellent

Excellent quality and delivery will recomend your company and will use you in the future thank you
5.00
Excellent

love it
5.00
Excellent

Thank you for really good business and great quality product.
5.00
Excellent

The customer service was excellent - the wall mural was made the dimensions I provided, the day after ordering and put out for delivery the same day.
The finish of the mural was excellent and is planned for fixing during the next seven days. I would recommend Photowall to anyone who requires something different in wall coverings.
5.00
Excellent

Brilliant website. The choice is incredible and the service is outstanding. I will be going back for more.
5.00
Excellent

easy to order great quality will use again A1
5.00
Excellent

website easy to navigate, easy to order and the delivery was excellent.
5.00
Excellent

I was very disappointed in the quality of the print, lots of pixles are visible and the picture blurred places. I would have expected a much sharper finer quality print with the price I paid. However I decided to keep it as my 7 year old would have been heart broken if I sent it back. Overall it was too highly priced for poor print quality. Everything else very good.
3.67
Good

photowall.co.uk replies: 30/01/2017
We are sorry to hear that you are disappointed and were expecting a sharp result. This is a motif with a canvas fabric structure so it looks woven, not pixelated. We will contact you on email about your order! Best regards Charleene Photowall

Quality of picture is great
3.67
Good

Excellent around
5.00
Excellent

This mural is amazing
5.00
Excellent

Fab product, speedy delivery and great communication from the company. 5
5.00
Excellent

Our photowall paper arrived neatly packaged and included the wallpaper paste. The instructions were clear. The paste is applied to the wall. The paper is on a roll with dotted lines to indicate where to cut each length and furthermore, each section is numbered, so my husband and I put up our photowall in no time. We are really pleased with the finished result.
5.00
Excellent

Overall excellent service, fast delivery easy to assemble frame and excellent quality. Only thing I would say is on a large print, we had 1.2m by 0.8m, being limited to a one gb file size, compromises picture quality. Will recommend to friends.
5.00
Excellent

Excellent service, very pleased with the picture and the easy self assembly with the clear instruction. great thanks
5.00
Excellent

Awesome wall mural . Very very pleased
5.00
Excellent

Hung the wallpaper today, it is just what I wanted and looks terrific. Hanging was easy as ABC. Many thanks, shall certainly consider for future projects and will pass the company name on to friends.
5.00
Excellent

Excellent well please thank you
5.00
Excellent

I purchased a cityscape mural & was very pleased with the picture quality. Superior product to other wall murals I've seen. Very easy to apply as the paper doesn't suffer from rough handling if you have to have a couple of goes to position strips accurately.
5.00
Excellent

always look on photowall.co.uk first when looking for new wallpapers for my house. I now have them in 4 rooms Always high quality papers and awesome choice. Quick delivery and easy to hang.
5.00
Excellent

great thanks
5.00
Excellent

This creates a stunning focal point in our house.
Thank you.
5.00
Excellent

excellent
5.00
Excellent

Excellent service and great quality product
5.00
Excellent

Bought a 6 metre mural May Magpie, service was great was delivered within a week. Excellent quality, mural looks fantastic, getting loads of complements. Thanks.
5.00
Excellent

Maximum stars throughout. Easy to order, delivered within the time stated, excellent product and it looks fabulous on the wall. We had a professional to put it on the wall and he also said what a great item.

Have already recommended you to friends.
5.00
Excellent

Great product / arrived on time

My 3rd photo wall so far
4.67
Excellent

Product arrived on time and looks great on the wall - my decorator commented on the quality and ease of fitting.

My experience with customer service / sales prior to placing could have been better but overall the product quality outweighes my slightly negative initial impression
4.67
Excellent

photowall.co.uk

photowall.co.uk was certified by Trusted Shops on 30/08/2013.

Contact
Box 2032 | Fraktflygargatan 18
128 21 Skarpnäck
Sweden
customerservice@photowall.co.uk
photowall.co.uk

Owner
Nordic E Trade AB
Box 2032 | Fraktflygargatan 18
128 21 Skarpnäck
Sweden
Authorized representative
Niklas Johansson
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with photowall.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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