Reviews for elmajewellery.co.uk
4.84/5.00
Excellent
How is the rating calculated?
elmajewellery.co.ukReviews
: 1,656ExcellentCertified
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elmajewellery.co.uk- Logo - reviews
Contact
Elma Jewellery Ltd
Po Box 57503
E5 5DN London
United Kingdom
Trade register
London Company No. 06246468
Authorised representative
Sarah Smaia
the most relevant positive review
2021-05-10T16:15:41Z 9 months ago
The rings are exactly as described, absolutely beautiful! I was quite shocked at how big the stone was but it looks gorgeous and is so shiny! The titanium is also lovely and I was really happy that the bands were thick as a lot of ladies rings are thin and flimsy. Lovely lovely product and will definitely be shopping here again! Oh also size was perfect!
the most relevant critical review
2021-09-21T16:08:44Z 5 months ago
Ordered a His and Hers wedding ring set from them.
The "Hers" ring was fine, fitted perfectly.
This "His" ring was the wrong size to the one i ordered, spoke to Elma on the phone, they asked me to send the ring back for a exchange to the correct size. Sent the ring back same day. Received the ring 4 days later only to find it's the exact same ring/same size ring as i sent to them!!!!
Tried ringing them multiple times no answer, tried emailing them multiple times and they are now out of the office for 8 days, but the email wasn't automated, someone sent that email. Now having to open up a claim to recover my money.
Avoid Elma Jewellery, poor customer service and chances are you will not get what you pay for.
Read the most relevant positive or most relevant critical review
Positive
Critical
What other customers say about their experience with elmajewellery.co.uk
2022-01-01T10:28:56Z 24 days ago
Well organised company and a pleasure to deal with - not much to improveon!
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2022-01-08T16:20:45Z 16 days ago
My wife is very happy with her new ring
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2021-12-18T18:46:20Z 1 month ago
The item is perfect and hopefully will appreciative acceptance by the recipient!!
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2021-11-22T21:15:15Z 3 months ago
Good online shop though Maybe bit dated now. However still easy to navigate.
Good selection and quick delivery. Unfortunately I had to return for a refund as rings were too chunky to match the engagement ring however the quality was superb and packing was great. Refund process was quick and no hassle. Would order from again without hesitation.
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2021-11-03T10:03:30Z 3 months ago
Bought my ring in the sale, saw online elsewhere a great deal more expensive. Quick delivery and everything as described. Very pleased with purchase and will definitely recommend.
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2021-10-24T10:00:05Z 4 months ago
Lovely ring competitive price fast delivery highly recommended
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2021-05-10T16:15:41Z 9 months ago
The rings are exactly as described, absolutely beautiful! I was quite shocked at how big the stone was but it looks gorgeous and is so shiny! The titanium is also lovely and I was really happy that the bands were thick as a lot of ladies rings are thin and flimsy. Lovely lovely product and will definitely be shopping here again! Oh also size was perfect!
Verified review|
2021-02-22T19:38:41Z 1 year ago
Great little company. Not the widest selection but a great company to deal with. Super fast dispatch and delivery and quibble free returns. Its so easy to try sizes and looks with this company. Always use them when i can.
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2021-09-12T19:28:01Z 5 months ago
Delighted with speed of delivery and superb quality of my purchase. I had never used this company before but wouldn’t hesitate in using them again in the future or recommending them unconditionally to anyone! HOW CAN YOU IMPROVE OR A PERFECT ALL ROUND SERVICE?
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2021-03-07T10:23:39Z 1 year ago
Great communication.
Fast postage
Great price.
Still to give my son the ring as it's for his birthday but I'm sure he will love it
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2021-01-27T10:15:17Z 1 year ago
Excellent service and delivered next day
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2021-06-04T12:05:05Z 8 months ago
Very good communication. Information was abundant and clear. Service was very good and professional. Goods arrived when stated and the quality of the goods were excellent.The new wedding ring that I obtained for my wife pleased her enormously. Thank you for your help.
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2021-09-24T15:08:12Z 5 months ago
Very easy site to use, good selection of jewellery. Very quick and efficient delivery.
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2021-04-10T14:53:23Z 10 months ago
Ease of ordering, website is great and an really great selection of jewellery
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2021-02-09T11:18:57Z 1 year ago
fast and efficient
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2021-05-04T08:43:50Z 9 months ago
Wie immer hat alles bestens mit der Bestellung und Lieferung trotz Brexit geklappt.
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2021-09-11T11:20:52Z 5 months ago
Great service and very prompt delivery, very helpful with size exchange as well.
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2021-07-12T13:15:19Z 7 months ago
Wonderful ring , just as described and really comfortable. Excellent service
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2021-03-20T14:15:44Z 11 months ago
Very good quality and extremely fast delivery. Would definitely recommend
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2021-06-16T00:00:09Z 8 months ago
Changed ring instantly with good email and no hold ups
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Reviews for elmajewellery.co.uk
4.84/5.00
Excellent
How is the rating calculated?
Trustmark for elmajewellery.co.uk
Status:
updated on: 24/01/2022
certified since: 23/05/2013
elmajewellery.co.uk is checked and certified according to the Trusted Shops quality criteria
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Details about elmajewellery.co.uk
elmajewellery.co.uk- Logo - reviews
Contact
Elma Jewellery Ltd
Po Box 57503
E5 5DN London
United Kingdom
Trade register
London Company No. 06246468
Authorised representative
Sarah Smaia