elmajewellery.co.ukReviews

: 1,629ExcellentCertified

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elmajewellery.co.uk- Logo - reviews
elmajewellery.co.uk- Logo - reviews

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Contact
Elma Jewellery Ltd
Po Box 57503
E5 5DN London
United Kingdom
Trade register
London Company No. 06246468
Authorised representative
Sarah Smaia

Reviews for elmajewellery.co.uk

4.88/5.00
Excellent
How is the rating calculated?

139 reviews in the last 12 months

93 %
5 %
1 %
2 stars
0 %
1 %
1,629 total reviews

the most relevant positive review


1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
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the most relevant critical review


9 months ago
Excellent item, quick dispatch & delivery but there was no tracking information issued so the order could not be tracked and when I emailed to request tracking information I did not receive a response
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Read the most relevant positive or most relevant critical review

Positive
Critical
1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
Read moreShow all positive reviews
9 months ago
Excellent item, quick dispatch & delivery but there was no tracking information issued so the order could not be tracked and when I emailed to request tracking information I did not receive a response
Read moreShow all critical reviews

What other customers say about their experience with elmajewellery.co.uk

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(129)
3 days ago
Great little company. Not the widest selection but a great company to deal with. Super fast dispatch and delivery and quibble free returns. Its so easy to try sizes and looks with this company. Always use them when i can.
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15 days ago
Lovely earings. V pleased and excellent service. .
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1 month ago
Excellent service and delivered next day
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3 days ago
Lovely ring at a great price
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16 days ago
fast and efficient
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2 months ago
Customer service's was excellent,our order was last minite as major retailer let us down so relieved when it arrived just as promised. Thank you, the only thing that let it down was the postman left it on the garden wall luckly we was mointering the post so was able to prevent it from going missing.
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1 month ago
from start to finish no problems at all doing this online i was a bit nervous but the ring came in time for grandaughter 21st perfect fit and she loves it . I ordered it and 3 days later was delivered i cannot praise this company enough Iwill be ordering from them again
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2 months ago
Was unsure about ordering online but so glad I did. My item was delivered within 2 days, the quality & price are amazing. Will definitely be a returning customer
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2 months ago
Exceptionally quick delivery. You could show a pic of the ring on the finger would give better idea of how it would look
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2 months ago
Very pleased, quick delivery, love my engagement ring as my old one don’t fit anymore and it’s strong ring
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2 months ago
Excellent quality, packaging and delivery
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2 months ago
excellent service would recommend
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2 months ago
excellent
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3 months ago
Originally, I was sent the incorrect rings by mistake. This was no bother though as it was resolved quickly. Brilliant service and fantastic product, thank you.
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3 months ago
Wow. I am so pleased with my purchase. So many options and styles available. Easy to use website. Kept informed regarding purchase and delivery. Very happy
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3 months ago
Amazing shop, I've purchased 3 times from them now, the rings arrive in gorgeous little gift boxes and quickly too! Highly recommended
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3 months ago
My ring size was too small when it arrived and only a week away from the wedding. ELMA got the new one to me before the big day
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3 months ago
only one word excellent delivery first class save our wedding day after being let down by a market leader THANK YOU
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3 months ago
Extremely fast delivery, lovely ring, good quality, just what I wanted
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3 months ago
We are very happy with our order and service. Highly recommended!!!
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