elmajewellery.co.ukReviews

: 1,623ExcellentCertified

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elmajewellery.co.uk- Logo - reviews
elmajewellery.co.uk- Logo - reviews

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Contact
Elma Jewellery Ltd
Po Box 57503
E5 5DN London
United Kingdom
Trade register
London Company No. 06246468
Authorised representative
Sarah Smaia

Reviews for elmajewellery.co.uk

4.89/5.00
Excellent
How is the rating calculated?

149 reviews in the last 12 months

94 %
4 %
1 %
2 stars
0 %
1 %
1,623 total reviews

the most relevant positive review


1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
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the most relevant critical review


1 year ago
Awful service, I ordered a Christmas present & it never arrived I tried calling Elma Jewellery several times, left answerphone messages & sent an email. I was not contacted at all by them, in the end after a couple of weeks I contacted PayPal & had to open a dispute in order for me to get my money back
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
Read moreShow all positive reviews
1 year ago
Awful service, I ordered a Christmas present & it never arrived I tried calling Elma Jewellery several times, left answerphone messages & sent an email. I was not contacted at all by them, in the end after a couple of weeks I contacted PayPal & had to open a dispute in order for me to get my money back
Read moreShow all critical reviews

What other customers say about their experience with elmajewellery.co.uk

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(2)
7 months ago
I purchased a ring. Never received it. Emailed about 20 times still not received any refund or explanation. Will not order again and will discourage others from purchasing.
 helpful 
 Verified review|
8 months ago
Sent wrong size as it wasn't engraved as paid for
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 Verified review|