TrustmarkValid
TrustmarkValid
certified since: 23/05/2013
updated on: 07/07/2022
elmajewellery.co.uk is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At elmajewellery.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more
Reviews for elmajewellery.co.uk
This is how we ensure that reviews come from real consumers.
the most relevant positive review
8 months ago
Good online shop though Maybe bit dated now. However still easy to navigate.
Good selection and quick delivery. Unfortunately I had to return for a refund as rings were too chunky to match the engagement ring however the quality was superb and packing was great. Refund process was quick and no hassle. Would order from again without hesitation.
Read more
Report review
Show all positive reviews
the most relevant critical review
10 months ago
Ordered a His and Hers wedding ring set from them.
The "Hers" ring was fine, fitted perfectly.
This "His" ring was the wrong size to the one i ordered, spoke to Elma on the phone, they asked me to send the ring back for a exchange to the correct size. Sent the ring back same day. Received the ring 4 days later only to find it's the exact same ring/same size ring as i sent to them!!!!
Tried ringing them multiple times no answer, tried emailing them multiple times and they are now out of the office for 8 days, but the email wasn't automated, someone sent that email. Now having to open up a claim to recover my money.
Avoid Elma Jewellery, poor customer service and chances are you will not get what you pay for.
Read more
Report review
Show all critical reviews
Reviews for elmajewellery.co.uk
Filter
Sort by Relevance
Verified review
9 days ago
Excellent website and a fantastic range of Mens wedding rings. I was looking for something a bit different and found a gold and patterned white gold inlay ring.
It was also on special offer.
It arrived the following day.
I did look at virtually every high street jeweller and didn’t find anything I really liked.
Report review
Verified review
1 month ago
I returned a ring I had brought in March after deciding I was really sure about it and had payment back on the same day. I also purchased another ring which is really beautiful. Will be using them again. Deliveries are within a few days. A brilliant company to use.
Report review
Verified review
1 month ago
I ve Purchased 3 rings from Elma jewellery ant.d they are stunning.They were purchased to replave my damaged wedding,eternity and engagement ring.Had them made in titanium for strength and shine..Absolutely love them.
Report review
Verified review
1 month ago
Lovely Jewellery and easy to order good service. Very pleased.
Report review
Verified review
2 months ago
Report review
Verified review
1 month ago
Report review
Verified review
3 months ago
Very good communication, fast delivery, easy returns. Happy customer.
Report review
Verified review
3 months ago
Report review
Verified review
3 months ago
Very nice rings
Report review
Verified review
4 months ago
Great service just what I hoped for
Report review
Verified review
8 months ago
Good online shop though Maybe bit dated now. However still easy to navigate.
Good selection and quick delivery. Unfortunately I had to return for a refund as rings were too chunky to match the engagement ring however the quality was superb and packing was great. Refund process was quick and no hassle. Would order from again without hesitation.
Report review
Verified review
10 months ago
Delighted with speed of delivery and superb quality of my purchase. I had never used this company before but wouldn’t hesitate in using them again in the future or recommending them unconditionally to anyone! HOW CAN YOU IMPROVE OR A PERFECT ALL ROUND SERVICE?
Report review
Verified review
10 months ago
Very easy site to use, good selection of jewellery. Very quick and efficient delivery.
Report review
Verified review
7 months ago
The item is perfect and hopefully will appreciative acceptance by the recipient!!
Report review
Verified review
6 months ago
My wife is very happy with her new ring
Report review
Verified review
9 months ago
Bought my ring in the sale, saw online elsewhere a great deal more expensive. Quick delivery and everything as described. Very pleased with purchase and will definitely recommend.
Report review
Verified review
10 months ago
Buying from elmajewellery was very straightforward and item arrived within a few days.
Report review
Verified review
7 months ago
Well organised company and a pleasure to deal with - not much to improveon!
Report review
Verified review
9 months ago
Lovely ring competitive price fast delivery highly recommended
Report review
Verified review
10 months ago
Great service and very prompt delivery, very helpful with size exchange as well.
Report review