elmajewellery.co.ukReviews

The UX on the website. The user journey is fantastic, but only up until when we pay. Unfortunately the receipt I received on my email showed one of the rings twice, which made us quite worried for a second. But it seemed to have been just a glitch. The UI could also do with a slight upgrade -- when I first landed on the website, the UI made me worry a bit about whether the website was legitimate. I had to do a bit more research before I was convinced, but I reckon there could be other users who leave just because of the initial gut feeling.

from start to finish no problems at all doing this online i was a bit nervous but the ring came in time for grandaughter 21st perfect fit and she loves it . I ordered it and 3 days later was delivered i cannot praise this company enough Iwill be ordering from them again

The ring I ordered was exactly the same as the one in store, just significantly cheaper. Very pleased with the order and delivery time. The only issue is that it's a size too large, I've tried getting in touch with Elma but I've not had a response following a few days. After sales communication could be much better.

Very pleased, quick delivery, love my engagement ring as my old one don’t fit anymore and it’s strong ring

Exceptionally quick delivery. You could show a pic of the ring on the finger would give better idea of how it would look

Was unsure about ordering online but so glad I did. My item was delivered within 2 days, the quality & price are amazing. Will definitely be a returning customer

Excellent quality, packaging and delivery

excellent

Customer service's was excellent,our order was last minite as major retailer let us down so relieved when it arrived just as promised. Thank you, the only thing that let it down was the postman left it on the garden wall luckly we was mointering the post so was able to prevent it from going missing.

excellent service would recommend

Amazing shop, I've purchased 3 times from them now, the rings arrive in gorgeous little gift boxes and quickly too! Highly recommended

Fast delivery great quality Super

Very good ring and perfect delivery, all excellent!!

Lovely. Thank you

Excellent service all round .

Very good communication

Could not fault the process.

Great quality ring and fast delivery. Very happy

Easy quick service thanks

Excellent service