Certificate for elmajewellery.co.uk

No. XCE0D430F367D9798D42B25B609D49533
 

Approved on
23/05/2013
Valid until
22/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for elmajewellery.co.uk



Excellent

4.88/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 274 Trusted Shops reviews collected in the last 12 months.
In total, elmajewellery.co.uk has already collected 1,381 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Excellent quality. Great price and quick delivery.
5.00
Excellent

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Excellent service and brilliant quality
5.00
Excellent

Date of publication
13/05/2019
Date of order
29/04/2019
13/05/2019
Just a comment about the engraving that was not really visible, other than that everything good
5.00
Excellent

Date of publication
12/05/2019
Date of order
05/05/2019
12/05/2019
I can't express how delighted I am with
a) having found what I was looking for
b) a very competitive price
c) the best ever experienced customer service with unexpectedly swift
delivery
d) the whole shopping experience
5.00
Excellent

Date of publication
11/05/2019
Date of order
04/05/2019
11/05/2019
Brilliant service and quick delivery
Items as described
5.00
Excellent

Date of publication
11/05/2019
Date of order
04/05/2019
11/05/2019
I ordered our wedding rings, which came very quickly and we're as they were in the pictures on the website. Excellent to have that confidence. I will be purchasing more in the future.
5.00
Excellent

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
Speedy and efficient delivery, lovely product
5.00
Excellent

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
I ordered a matching pair of titanium wedding rings, they're fabulous and such good value. Great service from Alma jewellery. I'd highly recommend them.
5.00
Excellent

Date of publication
09/05/2019
Date of order
21/04/2019
09/05/2019
Happy with the product and service received
5.00
Excellent

Date of publication
09/05/2019
Date of order
01/05/2019
09/05/2019
Fantastic company Ordered our wedding bands from here, the process was very easy and they arrived VERY quickly, well packaged and in a lovely presentation box.
Unfortunately neither of our rings fitted (that was our fault), we contacted Elma and the return was arranged. The refund was made again with ease and speed.
Can’t fault this company at all, fantastic from start to finish
5.00
Excellent

Date of publication
07/05/2019
Date of order
30/04/2019
07/05/2019
Excellent service, excellent choices and excellent delivery.
5.00
Excellent

Date of publication
07/05/2019
Date of order
29/04/2019
07/05/2019
Excellent service and the product are unbelievable for the value paid. Very happy and would recommend to anyone looking for jewellery.
5.00
Excellent

Date of publication
07/05/2019
Date of order
07/05/2019
07/05/2019
This company has high quality products and made sure I got my rings earlier than promised on the order. I will definitely do business with them again
5.00
Excellent

Date of publication
03/05/2019
Date of order
19/04/2019
03/05/2019
Hubby to be loves his ring thanks again
5.00
Excellent

Date of publication
30/04/2019
Date of order
22/04/2019
30/04/2019
I ordered a set of rings, and had just enough time for them to arrive, according to the stated delivery times on the website. However, once I had placed the order, I received confirmation that stated that they would not be posted for a week, as they were closed for holiday for a week. This was not put on the site. However, after calling and leaving a message, the rings were sent straight away :)
4.00
Good

Date of publication
30/04/2019
Date of order
30/04/2019
30/04/2019
We purchased first time his & hers cobalt set and the rings are amazing. Size fits perfectly, thanks to the sizing ring, which we received before and quality of the rings is way above my expectations. I will highly and gladly recommend
5.00
Excellent

Date of publication
25/04/2019
Date of order
16/04/2019
25/04/2019
Order and delivery service excellent. Ring looks lovely. Have given 4 stars and not 5 as the ring is a wedding ring and has not yet been used so can't comment on its durability. Also have had no need to contact customer services so can't comment on their services.Fit is 100. My husband to be loves it so far.
4.00
Good

Date of publication
24/04/2019
Date of order
16/04/2019
24/04/2019
Very quick service, very happy
4.00
Good

Date of publication
23/04/2019
Date of order
14/04/2019
23/04/2019
Fast , excellent product
5.00
Excellent

Date of publication
22/04/2019
Date of order
15/04/2019
22/04/2019
Had to call as we had issues with card payment. They were extremely helpful and the ring was delivered the next day a++
5.00
Excellent

Date of publication
21/04/2019
Date of order
14/04/2019
21/04/2019
Emma Jewellery have been superb. They supplied my wife with a ring sizer to ensure the ring she wanted fitted correctly and when I made the order the ring was supplied within a couple of days and looked superb. I would highly recommend them to any potential customers.
Joe McCafferty
5.00
Excellent

Date of publication
20/04/2019
Date of order
13/04/2019
20/04/2019
I do like the bracelet and my boyfriend love it, but i received it without box. I sended email to customer service and they send me the box, but different colour tho. And it's not only titanium it's stainless steel as well which isn't written in the bracelet information.
3.00
Fair

Date of publication
19/04/2019
Date of order
12/04/2019
19/04/2019
Fantastic product and beautiful
5.00
Excellent

Date of publication
18/04/2019
Date of order
11/04/2019
18/04/2019
Bought my last 5 rings from here and I'll be buying more Fab prices and fantastic service
5.00
Excellent

Date of publication
18/04/2019
Date of order
11/04/2019
18/04/2019
Excellent price, quality and really fast delivery. Have recommended to several people already
5.00
Excellent

Date of publication
18/04/2019
Date of order
11/04/2019
18/04/2019
Excellent shop perfect friendly staff had an issue with the size they helped me with the return fast response i can only recommend this shop
5.00
Excellent

Date of publication
17/04/2019
Date of order
10/04/2019
17/04/2019
Arrived next day, product was exactly as it appeared on the site. All in all very happy.
5.00
Excellent

Date of publication
12/04/2019
Date of order
04/04/2019
12/04/2019
Absolutely chuffed to bits with my purchase.. very quick delivery.. brilliant
5.00
Excellent

Date of publication
11/04/2019
Date of order
04/04/2019
11/04/2019
EXCELLENT
5.00
Excellent

Date of publication
11/04/2019
Date of order
04/04/2019
11/04/2019
Great product fast delivery came in a nice box. Excellent price. Would recommend.
5.00
Excellent

Date of publication
11/04/2019
Date of order
02/04/2019
11/04/2019
The right ring, in the right size and at a far better price the any other store. Delivery was quick and questions were answered very quickly. Would happily give Elma Jewellery my buisness again.
5.00
Excellent

Date of publication
11/04/2019
Date of order
04/04/2019
11/04/2019
Have not worn ankle chain yet but product looks really nice so very pleased. Excellent delivery. Well before time that was quoted.
4.33
Good

Date of publication
09/04/2019
Date of order
30/03/2019
09/04/2019
Very easy to use website. Excellent experience.
5.00
Excellent

Date of publication
09/04/2019
Date of order
02/04/2019
09/04/2019
Very fast delivery - the mens wedding band (silver super heavy 6mm) was superior to anything I had seen in H Samuel or Ernst Jones. Very good quality and better on price Would recommend :)
5.00
Excellent

Date of publication
09/04/2019
Date of order
29/03/2019
09/04/2019
Very happy rings are beautiful
5.00
Excellent

Date of publication
09/04/2019
Date of order
21/02/2019
09/04/2019
Responsive, Helpful, Reliable, Honest

Thank you very much
5.00
Excellent

Date of publication
08/04/2019
Date of order
01/04/2019
08/04/2019
Exactly as shown very pleased
5.00
Excellent

Date of publication
08/04/2019
Date of order
01/04/2019
08/04/2019
Fast delivery, we ordered the wrong size refund was processed and received quickly
5.00
Excellent

Date of publication
08/04/2019
Date of order
02/03/2019
08/04/2019
Excellent service, nothing is too much trouble and the product is lovely Delivery was so quick I would well recommend.
5.00
Excellent

Date of publication
08/04/2019
Date of order
31/03/2019
08/04/2019
Arrived quickly and exactly as was described.
5.00
Excellent

elmajewellery.co.uk customer reviews

elmajewellery.co.uk

Solid jewellery ,upto 50% less then high street!

elmajewellery.co.uk was certified by Trusted Shops on 23/05/2013.

Contact
Po Box 57503
E5 5DN London
United Kingdom
mail@elmajewellery.co.uk
elmajewellery.co.uk
Owner
Elma Jewellery Ltd
67 Fairhold Road
N16 5EW London
United Kingdom
Trade register
London Company No. 06246468
Authorized representative
Sarah Smaia
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with elmajewellery.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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