elmajewellery.co.ukReviews

: 1,629ExcellentCertified

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elmajewellery.co.uk- Logo - reviews
elmajewellery.co.uk- Logo - reviews

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Contact
Elma Jewellery Ltd
Po Box 57503
E5 5DN London
United Kingdom
Trade register
London Company No. 06246468
Authorised representative
Sarah Smaia

Reviews for elmajewellery.co.uk

4.88/5.00
Excellent
How is the rating calculated?

139 reviews in the last 12 months

93 %
5 %
1 %
2 stars
0 %
1 %
1,629 total reviews

the most relevant positive review


1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
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the most relevant critical review


9 months ago
Excellent item, quick dispatch & delivery but there was no tracking information issued so the order could not be tracked and when I emailed to request tracking information I did not receive a response
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Read the most relevant positive or most relevant critical review

Positive
Critical
1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
Read moreShow all positive reviews
9 months ago
Excellent item, quick dispatch & delivery but there was no tracking information issued so the order could not be tracked and when I emailed to request tracking information I did not receive a response
Read moreShow all critical reviews

What other customers say about their experience with elmajewellery.co.uk

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4 months ago
needed to exchange for a different ring - easy and quick process. thank you Elma Jewellery...
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4 months ago
Beautiful ring, arrived very quickly, so pleased with it, thank you
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4 months ago
excellent quality great prices so easy to shop and quick delivery
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4 months ago
Very impressed, fast delivery and product (a ring) is excellent.
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4 months ago
Very pleased with the speedy service and quality of our rings.
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4 months ago
Great ring, everyone who has seen it likes it
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4 months ago
First class service and delivery, excellent.
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4 months ago
Beautiful jewellery fast delivery
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4 months ago
Fast service and good price.
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4 months ago
Good
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1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
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9 months ago
Fantastic experience with Elma!! Speedy delivery and I am so pleased with my ring. It is beautiful and high quality. I'm so relieved as it is a gamble when purchasing jewellery online. This was a replacement wedding ring so it needed to be just right! I ordered the wrong size and requested an exchange to a bigger ring size which Elma kindly did. Excellent efficient customer service!! Thank you.
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10 months ago
Fast delivery! Received the ring the day after it was dispatched. Absolutely beautiful ring and fits perfectly! More beautiful than the photo, such a deep blue colour. The only thing was that it never came with a little card explaining some facts about Lapis Lazuli, but this takes nothing away from the excellent service. I was emailed twice advising receipt and then dispatch. A big thank you.
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9 months ago
I bought my Fiancé a wedding ring from here as a surprise and I couldn't be happier. It's so beautiful and we both cried when I showed him! Unfortunately our wedding has been postponed due to covid, but I can't wait for him to be able to wear it forever when we can eventually get married! Incredible price, amazing ring and simply perfect for us. Thank you, I will be shopping with you again!
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5 months ago
I hadn't heard of Elma Jewellery before placing my order, but the price was really good for what I wanted. I would have liked slightly better email updates, for example the shipping date was in the email receipt but kind of hidden away. Maybe if I'd have set up an account with them it would have been easier to find this info. Overall, good value and good product.
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1 year ago
Super fast delivery from a lovely customer service, the ring looks amazing, my only grip is that the engraving on the inside is a little to close to the titanium and sapphire stamp other than that its beautiful. When the time is right to propose, I hope my partner will love it as much as I do. Thank You.
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7 months ago
I ordered my replacement two tone tungsten wedding ring (£20.98 incl delivery) and it arrived the very next day!! Superb quality and exact match for the ring that would have cost an additional £105 if re-purchased from high street jeweller of my original purchase......absolutely delighted!!
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8 months ago
Good quality, perfect sizes, brilliant delivery time. Engraving was a little faint but maybe that was down to the material we picked (titanium). Would be my first choice for jewellery in the future, good varied selection and different from what i could have bought in my local high street.
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10 months ago
I have had a few rings and they have all been beautiful but the latest one is the best they are so kind and really helpful and I can't rate them enough. If you need a ring that is beautiful and good value don't hesitate to use Elmas thankyou for everything keep safe
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7 months ago
When it became very clear an hour before I was due to leave for my wedding that the ring I really preferred was not quite going to make it by post, Elma sent a courier with a second ring within 45mins. Literally saved the day. What more could you ask for!
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