elmajewellery.co.ukReviews

: 1,629ExcellentCertified

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elmajewellery.co.uk- Logo - reviews
elmajewellery.co.uk- Logo - reviews

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Contact
Elma Jewellery Ltd
Po Box 57503
E5 5DN London
United Kingdom
Trade register
London Company No. 06246468
Authorised representative
Sarah Smaia

Reviews for elmajewellery.co.uk

4.88/5.00
Excellent
How is the rating calculated?

139 reviews in the last 12 months

93 %
5 %
1 %
2 stars
0 %
1 %
1,629 total reviews

the most relevant positive review


1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
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the most relevant critical review


9 months ago
Excellent item, quick dispatch & delivery but there was no tracking information issued so the order could not be tracked and when I emailed to request tracking information I did not receive a response
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Read the most relevant positive or most relevant critical review

Positive
Critical
1 year ago
First time ordering, item never arrived, after a couple of emails and a telephone call, they sent another item by special delivery the next day, with no cost to myself , very nice item, will buy again from elma but not over the weekend as dont seem to have anyone available to help or advise, the first order never arrived, no clue with that, think they just forgot me. But all good in the end, happy
Read moreShow all positive reviews
9 months ago
Excellent item, quick dispatch & delivery but there was no tracking information issued so the order could not be tracked and when I emailed to request tracking information I did not receive a response
Read moreShow all critical reviews

What other customers say about their experience with elmajewellery.co.uk

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3 months ago
only one word excellent delivery first class save our wedding day after being let down by a market leader THANK YOU
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3 months ago
Extremely fast delivery, lovely ring, good quality, just what I wanted
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3 months ago
We are very happy with our order and service. Highly recommended!!!
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3 months ago
Very good ring and perfect delivery, all excellent!!
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3 months ago
Great quality ring and fast delivery. Very happy
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3 months ago
excellent service prices and quick delivery
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3 months ago
Fast delivery great quality Super
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3 months ago
Excellent service all round .
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3 months ago
Very quick and great quality.
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3 months ago
Could not fault the process.
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3 months ago
Easy quick service thanks
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3 months ago
Very good communication
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3 months ago
Lovely. Thank you
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3 months ago
Excellent service
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3 months ago
Excellent
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4 months ago
Customer service was the best I’ve came across, originally had to do an exchange for different size and they made it extra easy and fast to do this, ring was very high quality for a great price. Unfortunately the recipient of the ring who I brought it for did not like it, again they also made it extra fast and easy to return and received refund almost instantly! Great jewellers highly recommend.
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4 months ago
Ordered a set of 9 ct gold wedding rings on the Saturday evening, 2-3 days delivery, notified Monday they had been dispatched, arrived Tuesday! Beautiful rings, fir perfectly, the design is stunning, price was amazing, customer service is fantastic. Absolutely over the moon and would recommend elmajewellery to anyone! Thank you so much, cant wait to start wearing our new rings.
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4 months ago
Completely happy with my order, promt delivery, good customer service and delighted with our rings. Having the extra protection for delivery and satisfaction removed any stress of purchasing online.
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4 months ago
Quick delivery, lovely box and such a Beautiful ring love the colour , quality and its such a good weight it makes it look expensive. Definitely recommend
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4 months ago
Ordered online. The item was delivered swiftly with email notifications at each stage. The bracelet was just as the picture on the website showed.
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