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elmajewellery.co.ukReviews

: 1,666Excellent

4.77

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certified since: 23/05/2013
updated on: 29/06/2022
elmajewellery.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 23/05/2013
updated on: 29/06/2022
elmajewellery.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At elmajewellery.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for elmajewellery.co.uk

22 verified reviews in the last 12 months

1,666 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Good online shop though Maybe bit dated now. However still easy to navigate. Good selection and quick delivery. Unfortunately I had to return for a refund as rings were too chunky to match the engagement ring however the quality was superb and packing was great. Refund process was quick and no hassle. Would order from again without hesitation.
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the most relevant critical review


10 months ago
Ordered a His and Hers wedding ring set from them. The "Hers" ring was fine, fitted perfectly. This "His" ring was the wrong size to the one i ordered, spoke to Elma on the phone, they asked me to send the ring back for a exchange to the correct size. Sent the ring back same day. Received the ring 4 days later only to find it's the exact same ring/same size ring as i sent to them!!!! Tried ringing them multiple times no answer, tried emailing them multiple times and they are now out of the office for 8 days, but the email wasn't automated, someone sent that email. Now having to open up a claim to recover my money. Avoid Elma Jewellery, poor customer service and chances are you will not get what you pay for.
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Reviews for elmajewellery.co.uk

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 Verified review
1 year ago
Wonderful ring , just as described and really comfortable. Excellent service
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 Verified review
10 months ago
Ordered a His and Hers wedding ring set from them. The "Hers" ring was fine, fitted perfectly. This "His" ring was the wrong size to the one i ordered, spoke to Elma on the phone, they asked me to send the ring back for a exchange to the correct size. Sent the ring back same day. Received the ring 4 days later only to find it's the exact same ring/same size ring as i sent to them!!!! Tried ringing them multiple times no answer, tried emailing them multiple times and they are now out of the office for 8 days, but the email wasn't automated, someone sent that email. Now having to open up a claim to recover my money. Avoid Elma Jewellery, poor customer service and chances are you will not get what you pay for.
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