Reviews for elmajewellery.co.uk
4.84/5.00
Excellent
How is the rating calculated?
elmajewellery.co.ukReviews
: 1,656ExcellentCertified
Details
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elmajewellery.co.uk- Logo - reviews
Contact
Elma Jewellery Ltd
Po Box 57503
E5 5DN London
United Kingdom
Trade register
London Company No. 06246468
Authorised representative
Sarah Smaia
the most relevant positive review
2021-05-10T16:15:41Z 9 months ago
The rings are exactly as described, absolutely beautiful! I was quite shocked at how big the stone was but it looks gorgeous and is so shiny! The titanium is also lovely and I was really happy that the bands were thick as a lot of ladies rings are thin and flimsy. Lovely lovely product and will definitely be shopping here again! Oh also size was perfect!
the most relevant critical review
2021-09-21T16:08:44Z 5 months ago
Ordered a His and Hers wedding ring set from them.
The "Hers" ring was fine, fitted perfectly.
This "His" ring was the wrong size to the one i ordered, spoke to Elma on the phone, they asked me to send the ring back for a exchange to the correct size. Sent the ring back same day. Received the ring 4 days later only to find it's the exact same ring/same size ring as i sent to them!!!!
Tried ringing them multiple times no answer, tried emailing them multiple times and they are now out of the office for 8 days, but the email wasn't automated, someone sent that email. Now having to open up a claim to recover my money.
Avoid Elma Jewellery, poor customer service and chances are you will not get what you pay for.
Read the most relevant positive or most relevant critical review
Positive
Critical
What other customers say about their experience with elmajewellery.co.uk
2021-06-16T00:00:09Z 8 months ago
Changed ring instantly with good email and no hold ups
Verified review|
2021-02-10T10:17:26Z 1 year ago
Lovely earings. V pleased and excellent service. .
Verified review|
2021-05-05T15:47:51Z 9 months ago
Many thanks for excellent service - FIRST class!
Verified review|
2021-05-06T11:13:40Z 9 months ago
Lovely item and good communication
Verified review|
2021-05-06T11:12:23Z 9 months ago
Fast delivery and lovely item
Verified review|
2021-02-22T12:02:42Z 1 year ago
Lovely ring at a great price
Verified review|
2021-05-28T13:17:26Z 8 months ago
Verified review|
2021-04-16T18:38:25Z 10 months ago
Verified review|
2021-03-31T15:17:59Z 10 months ago
Verified review|
2021-03-22T12:35:30Z 11 months ago
Verified review|
2021-03-07T12:39:38Z 1 year ago
Verified review|
2021-09-21T16:08:44Z 5 months ago
Ordered a His and Hers wedding ring set from them.
The "Hers" ring was fine, fitted perfectly.
This "His" ring was the wrong size to the one i ordered, spoke to Elma on the phone, they asked me to send the ring back for a exchange to the correct size. Sent the ring back same day. Received the ring 4 days later only to find it's the exact same ring/same size ring as i sent to them!!!!
Tried ringing them multiple times no answer, tried emailing them multiple times and they are now out of the office for 8 days, but the email wasn't automated, someone sent that email. Now having to open up a claim to recover my money.
Avoid Elma Jewellery, poor customer service and chances are you will not get what you pay for.
Verified review|
Reviews for elmajewellery.co.uk
4.84/5.00
Excellent
How is the rating calculated?
Trustmark for elmajewellery.co.uk
Status:
updated on: 24/01/2022
certified since: 23/05/2013
elmajewellery.co.uk is checked and certified according to the Trusted Shops quality criteria
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Secured by a guarantee
At elmajewellery.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about elmajewellery.co.uk
elmajewellery.co.uk- Logo - reviews
Contact
Elma Jewellery Ltd
Po Box 57503
E5 5DN London
United Kingdom
Trade register
London Company No. 06246468
Authorised representative
Sarah Smaia