Dr Fox PharmacyReviews:
4,418 reviews in the last 12 months47,035 total reviews
Excellent
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Top positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
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Top negative review
15 Jun 2023
Verified review
On the past 2 months. Past 2 occasions .
Been given substandard pill's .
Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
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PD
Philip D.
Manchester
Reviews for Dr Fox Pharmacy
30 Sept 2023
Verified review
2 maybe 3 tablets out of each order of 16 haven't worked so very disappointing.
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Answer by Dr Fox Pharmacy
2 Oct 2023
Thank you for your review. We will make contact with you directly to resolve this issue.
7 Sept 2023
Verified review
Dr Fox has not replied to my Message.
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Answer by Dr Fox Pharmacy
7 Sept 2023
Hello. Thank you for your review. We are very sorry we have checked your account and the emails and do not appear to have received any. Please do not hesitate to contact us at info@doctorfox.co.uk and we will resolve any issues as quickly as possible. Best regards
5 Sept 2023
Verified review
The last order didn't work out for me so I'll be reverting back to the original product
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SÓ
Stiofán Ó.
Belfast
9 Aug 2023
Verified review
I had a problem with a delivery. It took them far too long to admit that they were to blame. They sent me an item that I didn't ask for and then tried to insist that I pay for it and wasn't entitled to me money back. Completely unacceptable.
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Answer by Dr Fox Pharmacy
10 Aug 2023
Hello. Thank you for your review, we are very sorry to hear that you were not happy with our service. Your order (repeat) was placed on 25th July, despatched on the 26th July and delivered on the 27th. I have checked all our message points and unfortunately cannot find any correspondence from yourself. We will contact you directly to resolve any issue you have . Best regards
19 Jul 2023
Verified review
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16 Jul 2023
Verified review
Not worthy . Disappointing and waste of time
A doctor who doesn’t listen but jumps into conclusions and makes decisions based on nothing.
Very disappointing and waste of time. I wouldn’t recommend this to anyone.
Totally waste of time not worth it.
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Answer by Dr Fox Pharmacy
17 Jul 2023
We provide treatments for over 18s only, to access treatment for under 18s we suggest contacting your GP or local pharmacy.
11 Jul 2023
Verified review
Despite ordering and packing meeting the published shipping deadline, my order wasn't picked up when said to be ready, so this delayed attempted delivery by 24 hrs to a day I couldn't be at home and i then had to chase after it. Not very pleased about that. Otherwise ordering processes were fine.
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17 Jun 2023
Verified review
Last orderd tadalafil from medexpress they were fine
Saw they were cheaper at dr fox
The box was different and they don't work as far as I am concerned they are fake tablets
Going back to medexpress
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Answer by Dr Fox Pharmacy
19 Jun 2023
Thank you for your review and very sorry to hear you were not satisfied with the tadalafil supplied. Patients with a specific generic tadalafil brand/manufacturer preference can have this noted on their account. All medicine supplied is UK licensed and approved, and unwanted medicine can be returned for a refund. Our customer service team will contact you directly.
PD
Philip D.
Manchester
15 Jun 2023
Verified review
On the past 2 months. Past 2 occasions .
Been given substandard pill's .
Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
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Answer by Dr Fox Pharmacy
15 Jun 2023
Hello. Thank you for your review. We are very sorry to hear the latest tablets supplied did not work for you. All medicine supplied is genuine, UK licensed and approved, batch tested by quality controllers after manufacture, sourced through regulated supply chains, and posted from our registered UK pharmacy. Unwanted medicine can be exchanged for a different/preferred generic brand or a refund, as required. Patients with a generic brand preference can request this when ordering and a note will be added to their Dr Fox account for future orders. Best regards
10 Jun 2023
Verified review
Promo delivery but broken packaging ☹️
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9 Jun 2023
Verified review
Useless brandThis is the second time you’ve sent me…
This is the second time you’ve sent me this brand and they’re useless.
I’ll be shopping around next time.
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Answer by Dr Fox Pharmacy
9 Jun 2023
Thank you for your review and very sorry to hear you were not satisfied with the medicine supplied. Patients with a generic brand/manufacturer preference can have this noted on their Dr Fox account. Unwanted medicine may be returned for refund or replacement brand/manufacturer. All medicine supplied is UK licensed. Our customer service team will contact you directly.
7 Jun 2023
Verified review
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Answer by Dr Fox Pharmacy
7 Jun 2023
Thank you for your review. As explained by our doctor, the order was declined for clinical reasons.
4 Jun 2023
Verified review
Medicine got cancelled
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Answer by Dr Fox Pharmacy
5 Jun 2023
Thank you for your review. Our doctors may cancel orders for clinical reasons. Due to the limitations of online services the criteria for supply is usually more strict than with your GP.
24 Apr 2023
Verified review
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