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Top positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
You decided on your delivery that
The item had to be signed for when
Delivered by Royal Mail . I understand
The principle despite this item can be
Bought at Tescos . My point is that I
Couldn’t go out all day to buy food till 7 30 pm, as I had to wait for delivery
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6 Apr 2024
Verified review
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5 Apr 2024
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4 Apr 2024
Verified review
Medication did not arrive. Still awaiting a refund 3 weeks on!
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Answer by Dr Fox Pharmacy
4 Apr 2024
Hello. Thank you for your review, the refund was actioned on 21 March. We will contact you directly regarding this. Best regards
2 Apr 2024
Verified review
Easy and straightforward ordering
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29 Mar 2024
Verified review
easy to get tablets .. repeat easy ... and delivered on time
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28 Mar 2024
Verified review
The pills did not work , and left me a the worst headache I’ve ever had using this sort of treatment, even with the coating removed, please send me a return label and refund or replace them with something that works please , regards Dennis
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Answer by Dr Fox Pharmacy
30 Mar 2024
Hello, very sorry to hear you are not happy with your order. We will contact you directly to arrange an exchange for a different brand to try, or a refund. Kind regards
Reliable meds at very reasonable prices, quickly dispatched.
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20 Mar 2024
Verified review
I only went for the low dosage and it did what it’s supposed to do.
After about 1 hour it kicked in and it lasted long enough ! Maybe i could of done with a higher dosage but I am 66 and my wife seemed perfectly satisfied 👍
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16 Mar 2024
Verified review
I purchased an item and paid via debit card and order confirmed. No mention of age verification at this stage. Only post purchase was I emailed to confirm my identity with passport or driving licence. Neither of which I possess. Fair warning should applied prior to purchase to save the hassle of back and forth messages.
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Answer by Dr Fox Pharmacy
18 Mar 2024
Thank you for your review and very sorry that you were not happy with the service. The patient identity check is mentioned both on the medical questionnaire ("I am over 18 and I agree to identity verification checks") and also the account registration page ("Identity verification: Use correct name and date of birth") prior to ordering. Patient identity can be confirmed with either a photo supplied of an ID document, or using an online 'soft' credit check using registered name, date of birth, and address. Our staff made multiple attempts to help verify your identity but the details requested were not provided, and the order was cancelled and refunded at your request.
16 Mar 2024
Verified review
Fast efficient service with clear guidelines and a genuine interest in the patient.
Rude staff don’t answer the telephone ,they have shut my account down with no refund,
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Answer by Dr Fox Pharmacy
14 Mar 2024
Unfortunately we are now unable to provide service to your address as we seem to have multiple issues with deliveries, resulting in significant losses incurred (full refunds are issued every time). We want to ensure we can maintain our usual high standards, including delivery, which appear to have not been upheld for your previous orders. Apologies for this, we would suggest using an alternative online pharmacy supplier, or to contact your usual GP. Our staff are available by phone Mon-Fri 9am-5pm.
6 Mar 2024
Verified review
They do what they say and deliver what you purchase efficiently.
Prices at the moment are the most important factor.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
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